Similarities Between Alza and Común

Sending money to Latin America: Both Alza and Común offer remittance services, letting users send money to friends and family in Latin America quickly and efficiently.

Debit card and checking account: Users on both platforms get a debit card linked to a checking account; Común offers a Visa card, allowing worldwide transactions and access to funds.

Virtual Visa debit card: Común provides a checking account connected to a physical and virtual Visa debit card, emphasizing the importance of this offering for the financial stability and inclusion of Latino families.

Flexible application process: Both platforms let users apply for an account using various forms of ID, like an international passport, consular card, SSN, or ITIN.

ATM fee reimbursement: Alza users could withdraw cash from any ATM worldwide with full fee reimbursement. Común also supports ATM withdrawals, ensuring convenient access to cash.

Advantages of Switching to Común: Modern Banking Solutions

One of Común's standout features is its commitment to transparency and cost-effectiveness. Unlike traditional banks and even Alza, Común doesn't charge opening fees, monthly maintenance fees, and has no minimum balance requirements. This makes it an ideal option for those looking to avoid unnecessary banking fees and keep more of their hard-earned money. Here are a few more standout features of a Común account:

Financial inclusion: Común is dedicated to promoting financial inclusion by providing modern banking solutions tailored to the unique needs of Latino families. They address the challenges Latinos face in accessing traditional financial services and emphasize the importance of financial education. This commitment ensures the Latino community has access to an inclusive, supportive banking experience.

Broader ID acceptance:

• Común: Accepts any official government-issued ID, not just passports or consular cards. This makes it easier for a wider range of people to open an account.
• Alza: Limited to specific forms of ID, which could be restrictive for some users.

Simplified address verification:

• Común: Applicants can verify their home address using their phone's geolocation. This feature is particularly beneficial for immigrants who may not have traditional proof-of-address documents.
• Alza: Required physical proof of address, which could be a challenge for those in non-permanent housing or living with relatives.

Extensive cash deposit network:

• Común: Offers access to the largest cash deposit network in the U.S., with more than 90,000 locations, including popular retailers like Walgreens, Walmart, and Dollar General.
• Alza: Didn't specify as extensive a cash deposit network, limiting convenience for cash deposits.

24/7 customer service:

• Común: Provides customer service around the clock, ensuring help is available anytime, any day of the week.
• Alza: Customer service availability wasn't highlighted as a 24/7 feature.

With Común, you'll never feel alone managing your finances. They offer top-tier customer service available seven days a week via chat, email, or phone. That means you can get help whenever you need it, making your banking experience smooth and worry-free.

Open your bank account¹ in 3 minutes with your country's ID²

• No minimum balance fees
• Send money to your home country safely
• Get paid up to 2 days early³
• Send money to your home country safely
• And much more!

Open your account!

Making the Switch to Común: Financial Inclusion

Switching from Alza to Común is simple and hassle-free. As a trusted financial partner, Común understands Latino families' unique needs. You can apply for a Común account online in minutes using a variety of ID documents like a passport, consular card, or ITIN. Once your account is set up, you can easily transfer your funds to Común. The fastest way would be to withdraw cash from your Alza account and then deposit it at any cash deposit location Común offers using the barcode option in Común's cash deposit feature.

The transition from Alza to Común is designed to be smooth and straightforward, helping you achieve financial freedom. Here's how you can make the switch:

Open a Común account: Visit the Común website or download the Común app to start your application. Use any government-issued ID and your phone's geolocation to verify your address.

Transfer your funds: To transfer your funds to your Común account, we recommend first withdrawing cash from your Alza account. Then, you can go to any cash deposit location Común offers and deposit your cash using the barcode option. This option doesn't require your physical card, so you can deposit cash from your Alza account immediately after being approved for a Común account.

Another quick option that doesn't require your Común card is transferring your Alza funds directly from your Alza account to your Común account using your account number and routing number. You can find this information under Account Information in Settings.

Set up direct deposits: Update your direct deposit information with your employer or any other income source to ensure uninterrupted access to your funds.

Current Común Offerings

One of Común's founding principles is inclusivity. As a customer-focused digital bank, Común doesn't require a Social Security Number (SSN) to open an account. Unlike many traditional banks, this feature is particularly beneficial for immigrants and people who may not have access to traditional forms of ID. Común focuses on providing secure banking solutions for everyone, regardless of immigration status. Común also aims to be a financial hub for Latino immigrants, offering a comprehensive banking solution with expanded resources tailored to their needs. To welcome former Alza customers, Común has several incentives:

• Hassle-free application: Apply using any government-issued ID and easily verify your address through your smartphone.
• Enhanced customer support: Benefit from 24/7 customer service to assist with any questions or issues during your transition.
• Extensive cash deposit options: Enjoy the convenience of depositing cash at more than 90,000 locations nationwide.

Conclusion: Secure Your Financial Future With Común for Financial Stability

As Alza prepares to close its doors, Común offers a robust, user-friendly alternative that not only matches but goes beyond the services Alza provided. With no fees, an extensive cash deposit network, and unmatched customer support, Común is the ideal banking solution for former Alza customers. Make the switch today and experience the superior banking experience Común has to offer.

Make the switch today and experience the benefits of a banking platform that truly puts you first. Visit the Común website to learn more and start your new banking journey.

For more information and to start your application, visit Común's official website here: https://www.comun.app

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Ways to Invest Money and Secure Your Future in the United States

One of the constant concerns for people who leave their home country in search of better opportunities in the United States is financial uncertainty, often caused by poor management and a lack of knowledge about effective strategies to grow their money.

Saving products are an alternative that allows you to save money in the long term while earning interest—returns that depend on the term and the rate offered by the financial institution.

Knowing the different ways to save money is a way to ensure financial stability for you and your family. Below, we explain the types of investments and the safest ways to get started. Please note that investment products are NOT FDIC INSURED, NOT BANK GUARANTEED, and MAY LOSE VALUE.

What Does It Mean to Invest Money and Why Is It Important?

Investing means allocating money toward a goal with the aim of obtaining higher returns in the future. You can do it on your own, through a business, or with formal financial instruments that put the contributed money to work to pay interest over defined time frames.

Here are some benefits of using investment strategies:

• Financial security: gives you the confidence of having a savings fund for the future.

• Financial growth: puts your money to work to generate passive income and avoid losing value due to inflation.

• Family support: helps you plan long-term family projects, such as buying a home or paying for children’s higher education.

How to Define Your Goals and Risk Profile Before Investing

Before you begin, keep in mind that all investments involve some level of risk. If you’re a beginner, it’s essential to start at a level that matches your situation.

You should also be clear about your financial goals—the targets you want to reach in the short, medium, and long term.

Risk Profile

A risk profile is an investor’s ability to handle potential losses caused by market fluctuations.

These are the three main types.

Conservative

This profile is ideal for people not familiar with investing, as it involves low risk. Although returns are steady, they tend to be lower than other investment alternatives. Preferred options include savings accounts and short-term investment funds.

Moderate

This profile suits somewhat more experienced investors who are willing to take moderate risk by combining safer investments with slightly riskier ones to obtain better returns.

Aggressive

This profile is for those who have a strong command of investing. They have a high tolerance for losses and aim for high income through significant long-term investments, typically in the stock market, high-yield funds, and real estate.

Determine Your Risk Profile

Next, define the risk profile that aligns with your personal finances and your experience with these instruments.

Follow these tips to help you make a smart investment.

Step 1. Assess Your Current Financial Situation

Take stock of your finances—consider your income, monthly expenses, debts, and existing savings.

Step 2. Determine Your Investment Goals.

Set exactly what you want to achieve and in what timeframe—for example, buying a home, traveling abroad, paying for medical treatment, or simply building an emergency fund. Remember that long-term investments involve higher risk but can also offer higher returns.

Step 3. Decide How Much You Can Invest Initially.

Based on your budget, determine how much you can allocate to your initial investment and whether you can increase it later.

Step 4. Evaluate Your Risk Tolerance.

Analyze your willingness to accept potential losses and their impact on your personal finances.

Here is a comparative table for clarity.

Investment Profile

Risk Level

Time Horizon

Potential Return

Characteristics

Conservative

Low

Long – Medium

Low

Prioritizes safety over return.

Moderate

Medium

Medium – Long

Low – Medium

Balances safety and returns.

Aggressive

High

Long

High

Seeks to maximize long-term gains, with higher risk.

4 Accessible Investment Options for Beginners

A common misconception is that you need a significant amount of money to become an investor. In reality, there are accessible alternatives that let you start with small amounts, easily.

Here are four ideal options to start investing.

Index Funds

Index funds pool money from multiple investors to buy stocks or bonds.

Main Benefits:

• Automated operation.

• Easy diversification.

• Potential for good long-term returns with little effort.

Certificates of Deposit (CDs)

A certificate of deposit is an investment made directly with a financial institution for a fixed term, meaning you cannot withdraw the money during that period.

Main Benefits:

• A relatively secure way to start investing, as it’s offered by financial institutions.

• Generates steady, predictable returns.

Bonds

Bonds are loans to companies or governments that pay interest periodically and generally carry lower risk.

Main Benefits:

• Income is more predictable.

• A good option to diversify alongside slightly riskier investments.

Digital Investment Accounts

An accessible option that allows you to invest from a mobile application.

Main Benefits:

• Let you start with very small amounts of money.

• Very beginner-friendly for entering the world of investing.

Before choosing an investment vehicle, consider your risk profile. If you prefer stability over returns, CDs or bonds may be ideal.

Avoid “putting all your eggs in one basket.” The key to smart investing is diversifying across several instruments, even with small amounts.

Simple Habits to Invest and Review Your Strategy

When you start investing, it’s important to be realistic, stay patient, and remain consistent with your financial goals.

Here are some simple practices to keep your investments on track.

• Review your investments at least every 3 to 6 months.

• Adjust your strategy as your goals or financial situation change.

• Use digital tools to monitor your progress.

Use Común to Manage Your Money Easily as an Immigrant in the U.S.

Financial management is a responsibility you should entrust to an accessible platform.

Meet Común! The financial service that lets you send, receive, and withdraw money within and outside the United States, quickly, simply, and securely. 

Común is a mobile app that allows you to open an account easily with a qualifying official identification from your home country, so it’s a great option for the immigrant community.

Open your account with Común and start sending, receiving, and withdrawing money. Enjoy Spanish and English language support, clear fees, and a digital platform ideal for the immigrant community in the United States.

Frequently Asked Questions (FAQ)

If you still have questions, see the section below. Please note that investment products are NOT FDIC INSURED, NOT BANK GUARANTEED, and MAY LOSE VALUE.

How much money do I need to start investing in the U.S.?

There are quite accessible investment options today, especially digital platforms. Some let you start with amounts as low as $1 or $5, which is ideal for learning to invest.

Is it safe to invest as an immigrant?

Yes—even if you are not a legal resident, you can invest money in the United States. Just make sure to use regulated institutions and platforms.

What if I want to change my investment strategy in the future?

It’s common to change your investment strategy to match your financial goals. Review your investments periodically and make the necessary adjustments according to the applicable timelines.

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Today, many Latinos living in the United States may be overpaying for financial services. According to a 2021 report from the Federal Deposit Insurance Corporation (FDIC), 24.1% of Hispanic households are underbanked, meaning the household has a checking or savings account at a financial institution but has also used other services (for example, money orders, remittance transfers, check cashing) outside their bank or credit union. Accessing additional services outside a bank can be costly.

The FDIC report also found that 9.3% of Hispanic households are unbanked, meaning no one in the household has a checking or savings account at a financial institution. Not having access to banking services can limit access to certain financial products and services, like savings accounts that offer investment opportunities and insurance options.

To examine the cost Latinos may be paying to access financial services in the United States, Común conducted an analysis comparing the cost if someone were a Común customer versus a traditional financial institution. The study also looked at the cost of not having access to banking services. Additionally, Común analyzed the cost of all three options over the course of a year, and how much someone could save by using a service like Común over one year and over a five-year period.

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Comparison table to translate and rebuild in Webflow (values unchanged):

Financial Service Type | Común | Traditional Bank | Unbanked

Account opening* | $0 | $100* | $0

Monthly cost | $0 | $144.00 | $0

Cash deposit fee (ATM) | $42 | $60 | $0

Remittance fee | $66 | $1,080 | $184

Overdraft fee | $0 | $0 | $0

Early direct deposit | $0 | $0 | $0

Check deposit fee | N/A | $0 | $96

Money order fees | N/A | N/A | $24

Total | $108 | $1,284 | $304

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*Note: Común did not include the account opening fee in the total for the traditional bank, since we assumed this user would not maintain minimum balance requirements and would therefore incur a $12 monthly fee.

How Much Customers Can Save in a Year Using a Service Like Común:

Cost of a traditional bank account: $1,176

The cost of being unbanked: $196

How Much Customers Can Save Over Five Years Using a Service Like Común:

Cost of a traditional bank account: $5,881

The cost of being unbanked: $981

Additional Notes

Beyond direct costs like check cashing or money order fees, unbanked people also incur many indirect costs, such as:

1. High borrowing costs: Without a bank account, accessing credit can be more complicated and costly. Unbanked people may turn to alternative financial services, like payday loans or pawn shops, which typically charge high interest rates and fees. Having a bank account and a good banking relationship can qualify people for lower-interest loans and other credit products.
2. Limited access to financial services: Being unbanked can result in limited access to certain financial services and products, like savings accounts, investment opportunities, and insurance options. This lack of access can hinder people's ability to build wealth and protect themselves financially over the long term.
3. Security risks: Keeping cash at home can be risky, since it's vulnerable to theft, loss, or damage. Bank accounts offer a secure way to store and access funds, reducing the risk of financial loss due to theft or other unforeseen circumstances.

Methodology

The analysis was conducted in April 2024 by Común. The data examines the annual cost of using a service like Común, a traditional bank account, or being unbanked for financial services. In this analysis, we looked at the cost of a checking account at a traditional financial institution, as well as the cost of services outside a financial institution, and made these assumptions:

• Minimum balance to open an account
• Común cost: $0
• Traditional financial institution cost: $100, based on the minimum balance needed to open the referenced bank account.
• Monthly cost
• Común cost: $0
• Traditional financial institution cost: A $12 monthly fee, assuming the $1,500 minimum daily balance isn't met
• Two cash deposits (ATM) per month
• Común cost: $0 to use an in-network ATM and $3.50 to use a retail partner to make a deposit. Común assumed a user makes two deposits per month, one at a retail store and one at an in-network ATM.
• Traditional financial institution cost: $2.50 for a deposit at another financial institution and $2.50 if using an out-of-network ATM. For the bank account analyzed in this report, there's no charge for branch cash deposits. However, this bank charges $2.50 for deposits at other ATMs. The retail store will also charge the customer, which varies by location, but Común assumed $2.50.
• Two remittance transfers per month
• Común cost: Customers can send their first remittance at no cost. After that, remittances carry a fee starting at $2.99.
• Traditional financial institution cost: $45 to send international dollar transfers
• For the unbanked, Común assumed the person sends remittances with Western Union, which costs $8 per transfer in flat fees if the user is depositing cash at a Western Union location in the United States and the recipient is picking up cash at a Western Union location in Mexico (source: fee calculator). Común assumed 2 remittances per month over a year, with the first remittance at no cost (a Western Union promotion).
• Check cashing fee
• We assume a user cashes two checks a month and pays $4 each time (fee amount from Walmart).
• Money order fee
• We assume a user buys two money orders a month and pays $1 each time (fee amount from Walmart).

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The financial evolution of money transfer methods from traditional practices to digital innovations marks a crucial shift, revolutionizing how we think about and manage our finances in our bank accounts and beyond. This transition isn't just about technological advancement — it reflects a fundamental shift in user expectations, security standards, and global connectivity, especially in international money transfers and seamless bank account integration.

Accelerating Transactions: The Digital Revolution in Money Transfers

The rise of digital platforms and money transfer apps has transformed the speed and accessibility of transactions. Where bank transfers between financial institutions once took days to complete, digital innovations now enable instant money transfers, letting users transfer money around the world in just a few business days or even instantly. This monumental shift in convenience lets users send money or transfer funds from one bank account to another 24/7, without the traditional visit to a bank or credit union.

These changes encapsulate the journey from traditional methods like bank transfers and bank-to-bank transfers to the digital innovations now dominating our financial ecosystem. As we continue exploring these developments, it's clear that ways of transferring money — from using a debit card for instant transfers to leveraging payment app capabilities like Google Pay and Apple Pay — aren't just evolving, they're being redefined for a new era of global connectivity and digital empowerment, making money transfer apps an indispensable tool in our daily lives.

Navigating International Money Transfers: Considerations

Additionally, the rise of mobile apps, from money transfer services like Cash App to full banking apps, has democratized access to financial services. These platforms offer user-friendly interfaces that simplify the money transfer process, whether sending money abroad through international transfers or managing domestic transfers between checking and savings accounts within the same bank. This broadens financial inclusion, letting even those with a basic savings account or checking account participate easily in bank transfers and person-to-person payments.

It's equally important to have a solid understanding of the regulatory framework surrounding international money transfers. This includes being aware of anti-money laundering (AML) laws and the various transfer limits imposed by different countries. These regulations are designed to prevent financial crimes and ensure the security of cross-border transactions. Following these laws not only helps avoid legal complications, but also ensures your transactions process without unnecessary delays.

In addition to choosing the right service and understanding regulations, it's also helpful to be aware of the exchange rates offered by different services. Exchange rates can significantly affect the final amount received on the other end, especially for large transactions. It's also crucial to consider delivery times, especially if the transfer is time-sensitive. While some services can transfer funds almost instantly, others may take several business days. This can be particularly important in emergency situations or when making payments with strict deadlines.

Exploring Different Money Transfer Options: Wire, ACH, and Beyond

Digital advances have also introduced a new level of security and transparency to money transfers. With modern encryption and authentication technologies, including features like fraud detection, financial transactions — whether internal transfers, external transfers, or even online payments for online purchases — are safer than ever.

Money transfer apps have become a safe haven for personal finances, offering real-time transaction tracking and ensuring that transferring money — from a linked bank account via Automated Clearing House (ACH) transfers or direct deposit — stays secure and straightforward. ACH transfers stand out for domestic efficiency and cost-effectiveness, ideal for regular payments like salaries and bills. Additionally, traditional methods like checks, cash deposits, and money orders retain their usefulness for specific scenarios, offering tangible options in a predominantly digital world.

The Rise of Person-to-Person (P2P) Money Transfer Apps

P2P transfer apps have fundamentally transformed how we exchange money, making transactions as simple as sending a message. These apps let users send funds directly to others, using just an email address or phone number, eliminating the need for intermediaries. Among the many options available, several apps have gained prominence, each standing out for its distinctive features.

For example, some apps are celebrated for their integration with social networks, enhancing the social aspect of money transfers. Others prioritize security, offering advanced encryption and authentication methods to protect transactions. There are also apps designed to facilitate cross-border payments by simplifying the process of sending money internationally, offering competitive exchange rates and low fees. This diversity ensures there's a P2P transfer app suited to practically every need and preference, reflecting the dynamic, user-centered evolution of financial technology.

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Decoding the Costs: Fees in Money Transfers

The rise of mobile apps, from money transfer services like Cash App to full banking apps, has democratized access to financial services. These platforms offer user-friendly interfaces that simplify the money transfer process, whether sending money abroad through international transfers or managing domestic transfers between checking and savings accounts within the same bank. This broadens financial inclusion, letting even those with a basic savings account or checking account participate easily in bank transfers and person-to-person payments.

Understanding the fees associated with money transfers is pivotal for managing your finances effectively and avoiding unexpected costs. The fee landscape for transfers can vary significantly, spanning service charges, transaction fees, and currency conversion fees, among others. Transparency around these fees is crucial — so it's essential to choose services that offer clear, straightforward information about all the costs involved.

Service charges and transaction fees are often the most visible costs associated with transferring money. These can vary widely depending on the provider and transfer method chosen. For example, traditional bank transfers might carry higher fees compared to online platforms or mobile apps. Currency conversion fees also play a significant role, especially for international transfers, where money needs to be exchanged from one currency to another. Some services build their profit into the exchange rate offered, making it less favorable than the market rate. This practice underscores the importance of scrutinizing the exchange rates provided, not just the explicit fees.

This approach not only helps you make informed decisions, but also helps avoid hidden charges that can add up. To minimize these costs, adopting strategies like selecting the transfer method best suited to your needs — considering factors like speed, destination, and amount — and diligently comparing providers to find the best rates and lowest fees can lead to significant savings. By prioritizing transparency and using cost-minimizing strategies, users can navigate the complexities of money transfers more confidently and economically.

Send abroad with peace of mind with your Común account¹

Open your account in 3 minutes!

Conclusion

In conclusion, the shift from traditional methods to digital innovations in money transfers represents a significant advancement in financial management. Digital platforms and money transfer apps have revolutionized how we send money, providing unprecedented convenience, speed, and security. From seamless bank account transfers to the global reach of international money transfers, these digital solutions offer a full range of services that meet our diverse financial needs.

By emphasizing transparency, these platforms minimize hidden fees, making it easier than ever to manage our savings and checking accounts. Additionally, innovations like instant transfers and robust fraud detection technology have made money transfer apps a reliable option for consumers. As we continue embracing these digital advances, the essence of mastering money transfers lies in leveraging technology to enhance our personal finance capabilities, ensuring we can navigate the complexities of modern financial transactions with confidence and cost-effectively.

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ITIN vs SSN: What's the difference and why does it matter?

If you are authorized to work in the United States, you need a Social Security Number (SSN). If you are not eligible for an SSN but still need to file taxes or access certain financial services, you may need an Individual Taxpayer Identification Number (ITIN).

If you recently moved to the United States, you have probably heard the terms 'ITIN' and 'SSN' many times already. They often come up when opening a bank account, filing taxes, applying for work, or trying to build credit.

Understanding the ITIN vs SSN difference matters because each number serves a different purpose in the US financial and tax system.

What is an SSN?

A Social Security Number (SSN) is a nine-digit identification number issued by the Social Security Administration. It is primarily used to track earnings, taxes, and eligibility for certain federal benefits.

SSNs are generally issued to:

• US citizens
• Permanent residents
• Certain noncitizens authorized to work in the US (for example: people with work visas, some asylum applicants or refugees)

An SSN is required for legal employment, payroll reporting, and access to some government programs.

What is an ITIN?

An Individual Taxpayer Identification Number (ITIN) is a tax processing number issued by the Internal Revenue Service, known as the IRS. ITINs are designed for people who are not eligible for an SSN but still have US tax filing obligations or need access to certain financial services.

An ITIN can be used by:

• Immigrants without SSN eligibility
• Dependents or spouses of US residents or visa holders
• International students or temporary visa holders in certain situations
• Individuals required to file US taxes

It is important to note that an ITIN does not authorize someone to work in the United States.

ITIN vs SSN Comparison Table

Which one do I need?

You need an SSN if:

• You are a US citizen
• You are a permanent resident
• You are legally authorized to work in the United States
• Your employer requires it for payroll and tax reporting

You may need an ITIN if:

• You are not eligible for an SSN
• You still need to file taxes in the United States
• You want to access and open financial accounts
• You want to begin building a financial history

Many recent immigrants apply first for an ITIN while they are still navigating the US financial system or while they're waiting for changes in their work authorization status.

Can I have both an ITIN and an SSN?

Yes, in some situations a person may have both at different stages of their life. For example, someone may initially receive an ITIN because they are not eligible for an SSN at the time. Later, if they become eligible for work authorization or permanent residency, they may receive an SSN. When this happens, the SSN becomes the primary identification number used for taxes and financial reporting.

What can I do with each?

An SSN can be used to:

• Work legally in the United States
• Receive wages through payroll systems
• File taxes
• Access certain federal benefits if eligible
• Open debit card and checking accounts
• Apply for loans and credit products
• Build credit history

An ITIN can be used to:

• File taxes with the IRS
• Open debit card and checking accounts at institutions that accept ITINs
• Build credit with lenders that report ITIN activity
• Establish financial history in the US

Can you work with an ITIN?

An ITIN itself does not authorize employment in the United States. It is primarily a tax identification number used for IRS reporting purposes.

Does an ITIN build credit?

An ITIN may help some people begin building credit history in the United States. Certain banks, lenders, and financial platforms report account activity linked to ITINs to credit bureaus. Policies vary by institution.

How can I apply for an ITIN?

Applying for an ITIN generally involves submitting:

• A completed IRS Form W-7
• A valid federal tax return (unless you qualify for an exception)
• Proof of identity and foreign status

The IRS may request original documents or certified copies depending on the situation. Processing times may vary.

How can I apply for my ITIN with Común?

If you need or want help with the application process, Común offers ITIN application support for $199 with a money-back guarantee if the application is not approved. Visit comun.app/itin to learn more.

Requirements to apply for an ITIN with Común:

• You must live in the U.S.
• You must have a valid passport with an expiration date more than 6 months from the date of your application
• You will need to file your taxes to apply for an ITIN

The process:

• We recommend you open a debit account with Común from your mobile phone
• Complete the application form at comun.app/itin and submit your payment
• Upload a scan of your passport
• If you choose to file your taxes along with your ITIN application, upload documentation of your income from the previous tax year
• Común's agents will contact you via email if they have any questions
• Print, sign, and submit your completed official ITIN application (Form W-7)
• Común's agents will submit your application to the IRS

The application process does not consider your immigration status, and your status will not be reported to any government immigration authority.

Open your Común Account

A debit account can be a great first step to building your financial future in the United States. Común allows customers to open a debit account using ITIN, passport, country-of-origin ID, or more than 100 accepted Latin American valid IDs. You can open your Común account from your phone. The app is available in Spanish. Visit comun.app to learn more.

FAQ

What is the difference between ITIN and SSN?

An SSN is issued by the Social Security Administration primarily for employment, taxes, and federal benefits eligibility. An ITIN is issued by the IRS for people who are not eligible for an SSN but still need to file taxes or access certain financial services.

Can I have both ITIN and SSN at the same time?

In some situations, yes. A person may first receive an ITIN and later become eligible for an SSN. Once an SSN is assigned, it generally becomes the primary number used for taxes and financial reporting purposes.

Can I work legally in the US with an ITIN?

An ITIN alone does not authorize employment in the United States. It is primarily used for tax identification and reporting purposes through the IRS.

Do I need an SSN to open an account?

Not always. Some financial institutions, including Común, allow customers to open debit accounts using an ITIN, passport, or other forms of identification.

How do I apply for an ITIN?

Applying for an ITIN generally requires completed IRS Form W-7, identity documentation, and a filed federal tax return. The IRS may also request certified supporting documents.

How long does the ITIN application take?

Processing times can vary depending on the time of year and the completeness of the application. In many cases, ITIN applications may take several weeks to process after submission to the IRS.

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Unmatched Ease of Opening an Account

Opening a checking account with Comun is simple and hassle-free, addressing the barriers to financial exclusion typically faced by the immigrant community. Accepting over 100 forms of identification², including social security numbers from Latin American countries, Comun ensures that immigrants have access to essential banking services. The application process is quick, taking less than 5 minutes, and is free of additional or hidden fees, minimum balance requirements or monthly commissions. This inclusiveness is central to Comun's mission of fostering financial stability and growth.

Mobile Deposit Options

ComunComun offers a convenient mobile deposit feature that allows users to deposit cash at more than 88,000 locations in the United States, including major retailers such as Walgreens, Dollar General and Walmart. This extensive network ensures that users can easily find a deposit location near them, making the process of adding money to their accounts simple and hassle-free.

Traditional Banking: Although many traditional banks offer mobile deposit options, they often restrict these to check deposits through a mobile app. Cash deposits typically require a visit to an ATM or bank branch, which can be less convenient and more time-consuming than Comun's extensive cash deposit network.

Utility in Today's World: In today's fast-paced environment, the flexibility to deposit cash in a wide range of accessible locations is invaluable, especially for individuals who may not have easy access to traditional banking services or who work non-traditional hours when banks are closed.

International Remittances

ComunComun excels in facilitating international remittances⁴, allowing users to send money abroad quickly and with lower fees compared to many traditional banks and remittance services. The process is enhanced with real-time notifications, keeping the sender informed from the moment the money is sent until it is received.

Traditional Banking: Traditional banks generally offer international transfer services, but these can be expensive and slow, with transfers sometimes taking several days to complete. In addition, the fees associated with traditional bank remittances can be significantly higher.

Usefulness in Today's World: In a globalized economy, the ability to send money across borders quickly and affordably is crucial. Many families rely on remittances for financial support, and businesses need efficient ways to handle international transactions. Comun's streamlined and cost-effective service effectively meets these modern demands.

Advance Salary Access

Comun: Comun offers the ability to connect wages to the application and receive payment up to two days in advance³. This feature incurs no additional fees, providing significant relief during financial emergencies or when planning ahead.

Traditional Banking: Some traditional banks have begun to offer similar features, but they are often tied to specific types of accounts or require a minimum balance. The accessibility and ease of use of early access to Comun's salary is not always matched in traditional environments.

Usefulness in Today's World: With the rise of gig economy jobs and irregular pay schedules, having early access to wages can provide a buffer against financial instability. This feature is particularly valuable for those living paycheck to paycheck, offering a cushion that can help avoid overdraft fees and late payments.

Unlike traditional banking institutions, Comun's innovative features are designed to meet the needs of today's diverse and mobile population, particularly benefiting the immigrant community in the U.S. By providing services that offer greater convenience, lower costs and greater accessibility, Comun not only addresses common challenges faced by its users, but also empowers them toward greater financial freedom and stability. As we move toward a more interconnected and fast-paced world, the importance of responsive and inclusive financial services continues to grow, something Comun is uniquely positioned to offer.

Robust Security and Customer Support

Security and customer support are paramount at Comun. With FDIC-insured accounts and Visa protection on virtual Visa debit card transactions, Comun customers can manage their funds with confidence. Innovative security features such as biometric logins and instant transaction notifications keep your money safe. In addition, Comun offers 24/7 customer support in English and Spanish, ensuring that help is always available in your preferred language.

Commitment to Zero Fees and Upward Mobility

Comun stands out not only for offering zero fees for account opening, monthly maintenance or minimum balances, but also for its commitment to helping its users move up the financial ladder. Comun acts as a financial partner, supporting financial transactions without the burden of excessive fees. This commitment aligns with the goal of enabling upward mobility for immigrants, who contribute significantly to the U.S. economy.

Customized Features and Benefits

Comun goes beyond traditional financial services by offering features designed to meet the unique needs of the immigrant community. Users can send money abroad with low or no fees, deposit cash at more than 88,000 locations nationwide, including free ATM withdrawals, and connect their accounts to popular payment apps such as Zelle, CashApp and Venmo. Comun's platform also allows customers to receive their paychecks up to two days early through direct deposit, further enhancing their financial flexibility and stability.

Conclusion

Comun is not just a financial services provider, but a platform dedicated to transforming the banking experience for immigrants in the U.S. With its user-focused design, commitment to financial freedom and robust features, Comun is destined to become a vital tool for achieving financial stability and growth for its users. Whether you are looking to manage your daily finances or send money to loved ones abroad quickly and securely, Comun offers a reliable, inclusive and efficient banking solution.

Foundational Moment: Did you know?

Founded by entrepreneurs Mark Selcow and Andres Santos in New York, Comun was built to empower families and enable upward mobility, particularly for the immigrant family. The company has garnered significant investment from prominent firms such as Costanoa Ventures, FJ Labs and South Park Commons, underscoring the tremendous opportunity to serve the financial needs of immigrant families and improve the lives of every individual.

Living and working abroad? Remittances might be for you if you want to send money to family members, friends, or other beneficiaries in another country.

Remittance is money transfers from one person to another, usually across borders. They are most commonly sent by immigrants who send a portion of their income to support their families back home. However, remittances can also be personal gifts, financial support, or payments between relatives or friends who maintain social or economic ties despite the distance.

Do you know the difference between a remittance and a bank transfer payment?

Remittances can be money transfers, however what is commonly understood as remittances are voluntary person-to-person transfers, usually between family members. For example: a worker in Texas sending money to their parents in Mexico, a nurse in Florida sending money to her siblings in Honduras, or a student helping their grandparents in Guatemala. Bank transfers on the other hand, can include payments between companies, international trade payments, foreign direct investment, loans between corporations, or government aid.

In summary, remittances are personal, cross-border, person-to-person transfers.

How can you send remittances from the United States to Latin American countries?

Today there are more options than ever to send money to Latin America from the U.S. The process is usually very simple:

#1 Choose a remittance provider

Your remittance service provider can be a financial mobile application, a traditional bank like Wells Fargo, a specialized money transfer service like Western Union or MoneyGram, or a fintech company like Remitly.

#2 Select the destination country and delivery method

Each company offers different delivery options depending on their services and local partnerships. Delivery options vary in cost depending on the provider and the urgency.

#3 Enter the amount and confirm the exchange rate and fee

The amount received by the recipient varies by the exchange rate used by the provider and the service fee they charge. Some companies might charge no fees, but their business model relies on the exchange rate markup.

#4 Pay for the remittance

With so many options available, remittances can be paid with various methods including:

• Bank account (ACH).
• Debit card.
• Credit card (often the most expensive).
• Cash
  
  

#5 The recipient receives the money

It can take minutes to days for the recipient to receive the funds, depending on how the funds are received or by the type of remittance provider used to send the remittance. 

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How much does it cost to send remittances from the United States?

The total cost depends on two main factors:

1. Service fees

This is the fee the provider charges to send the remittance. It can range from $0 to over $20 USD per transaction depending on the provider and payment method used.

• Bank account: typically the cheapest.
• Debit card: mid-range cost.
• Credit card: most expensive (fees + potential interest)
  
  

2. Exchange rate costs

Some companies have different  exchange rates, making the remittance more expensive even if the service fee is advertised as “$0.” Sometimes the fee for the service provider is included within the added margins in exchange rates. 

3. Other possible additional costs

These may include cash pickup fees, limits for high transaction amounts, or fees charged by participating banks. It is important to understand the fees in remittance costs to be able to manage your funds in a way that makes sense to you.  

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What should you consider before sending money abroad from the United States?

To choose the best option, you can always consider:

1. Total costs (fee + exchange rate). Sometimes comparing only the fixed fee is not enough to fully understand the cost of a remittance or transfer.
   
   
2. Delivery time. If the recipient needs the money the same day, it could be best to choose an quick service.
   
   
3. Delivery method. Cash pickup can be useful if the recipient doesn’t have a bank account. Other options include bank deposit or digital wallets, which can be practical and low-cost.
   
   
4. Convenience for the sender. If you send money frequently, it is recommended to evaluate apps that allow saved recipients, automatic payments, recurring transfers, or exchange-rate alerts or options that adjust and serve your needs.
   
   
5. Limits and requirements. Not all money transfer service providers are the same. Some services require government-issued identification to provide their services, while others require a U.S. bank account and, in some cases, proof of identity (some providers accept foreign passports as proof of identity to send remittances if the sender can prove residency in the United States) for large transfers.
   
   

What Companies Offer Remittance Services from the United States?

In the U.S., there are several types of companies offering remittance services:

Traditional money transfer companies, for example: Western Union, MoneyGram, and Ria Money Transfer. These companies have physical branches in many locations. Fees could be higher than alternatives and the exchange rates can be less competitive.

Traditional banks: However, not all banks provide this service, but institutions like Bank of America and Wells Fargo allow international transfers through online banking or in-branch. However, it is important to consider that the fees can reach up to $60 USD depending on the bank, and transfers can take up to 5 business days. For this option, a bank account with the institution is needed or cash transfers are done directly at a branch.

Digital first companies (apps): Examples include Remitly, Wise, WorldRemit, and Xoom (from PayPal). These companies can offer more competitive pricing and faster transfers. These options are presented as an alternative to traditional banks or Western Union. Comun is one of these platforms, combining a fintech experience with extra benefits like a digital account and an easy-to-use app available in Spanish.

Convenience stores: For example, Walmart offers in-person remittance services. For example companies like Comun can also offer services like cash funding in retails or ATM locations. With a Comun open account you can deposit cash at one of over 90,000 retail locations (Walmart, 7-Eleven, Walgreens, and more)  and then complete the remittances conveniently from your app. 

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What do I need to send remittances from the United States to Latin American countries?

Requirements vary by provider and they depend on:

-How the remittance is sent, and
-How the remittance is received.

For example, if sending money for cash pickup, the most important information is the recipient’s full legal name as it appears on their official ID, since they’ll potentially need to present it to pick up the money.

For a bank-to-bank international transfer, the essential information includes the bank details for the receiving account.

Traditional banks and companies like Western Union generally require:

• Recipient’s full name.
• Recipient’s account number.
• SWIFT code.
• Receiving country.
• Amount and currency
  
  

How can you send remittances using Comun? 

Sending a remittance with Comun is very simple. You have two options at the palm of your hand, you can send it through the app or via WhatsApp. Here’s a detailed step by step on how to do it:

Through the Comun App

1. Open your Comun app.
2. Select “Transfer.”
3. Select “International.”
4. Under “How do you want to send your money?”, choose “Through the app.”
5. You’ll see the current exchange rate.
6. Select an existing recipient or add a new one.

*To add a recipient, you’ll need: full name as on their ID, phone number, and—if sending a bank transfer—their bank details.

7. Confirm the recipient’s information.
8. Choose the transfer method (bank deposit or cash pickup; options vary by country).
9. Enter the sender’s ID type and ID number.
10. Confirm transfer details.
11. Enter the amount (the calculator shows the amount the recipient will receive in local currency and the transfer fee).
12. Confirm the transaction.
    And that’s it—your remittance is sent!

Through Comun’s WhatsApp

1. Start from our website (by selecting “Send Money”), which will show the WhatsApp option — or.
2. From the app, select “Transfer.”
3. Select “International.”
4. Choose “Via WhatsApp.”
5. Follow the conversation flow.
6. Choose “Send money.”
7. Confirm the country.
8. Enter the amount.
9. You’ll receive a confirmation message showing the amount to be received in local currency.
10. Choose the delivery method.
11. Provide the recipient’s details: full name, ID type, ID number, and bank account (if applicable).
12. Confirm your remittance.
13. Verify your identity through the verification steps.
    And you’re done—your remittance is sent!

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Best Practices for Sending Remittances

To make sure your get the best out of your hard-earned money, it is recommended to keep some good practices in mind:

1. Verify the exchange-rate margin

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Ideally, choose a provider that uses an exchange rate as close as possible to the real market rate as this impacts the actual amount your recipient will receive. Understanding transaction costs can help make better financial decisions for your needs. 

2. Look for transparent, fixed fees
Comparing fees can be confusing because many services use variable pricing based on multiple factors. Ideally it is recommended to choose a provider that offers fixed fees and transparent pricing.

3. Consider timing and holidays in both countries

Keep in mind that transfers may be delayed during weekends or holidays in either country, so processing times may be slower than on regular business days.

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Checking accounts are an essential tool for managing your personal finances, and the main type of account you'll use day-to-day in the United States. In this article, we'll walk you through everything you need to know about them and how to choose the best option for you.

What Is a Checking Account and Why Do You Need One?

A checking account is a type of bank account that lets you deposit and withdraw money easily. It's the account most commonly used for everyday transactions like paying bills, making purchases, and receiving your paycheck. You need one because it gives you a safe place to keep your money and lets you handle financial transactions efficiently.

Advantages of Having a Checking Account

Checking accounts offer several advantages:

1. First, they give you a safe place to keep your money.
2. Second, they make managing your finances easier by letting you complete transactions easily.
3. Third, many checking accounts offer additional services like debit cards, checks, and access to online and mobile banking.

Differences Between Checking Accounts and Savings Accounts

While a checking account is designed for everyday transactions, a savings account is designed for storing money long-term. Savings accounts usually offer higher interest rates, letting you earn money on your savings. However, they aren't as accessible as checking accounts and may have restrictions on how many transactions you can make.

Common Requirements to Open a Checking Account

Required Documentation

To open a checking account, you'll generally need to provide a photo ID, proof of address, and your Social Security number or tax ID number.

At Común, online banking for immigrants in the United States, the main documents you'll need are:

4. Official ID from your home country
5. A tax ID number like an ITIN or Social Security number (SSN)
6. Proof of address in the United States, such as a bill in your name showing your address within U.S. territory

Opening a checking account with Común is 100% online and can be done in under 5 minutes.

Minimum Deposit and Other Conditions

Some banks require a minimum deposit to open a checking account. They may also charge fees if your balance drops below a certain level. For example, Chase Bank offers the Chase Total Checking account, and Citi Bank offers the Citi Basic Banking Package, both of which include access to thousands of ATMs and online and mobile banking service. However, like many other traditional banks, they charge a monthly service fee of around $8 to $12 unless you meet certain average monthly balance requirements or a minimum amount deposited through monthly direct deposits. On top of that, they may charge overdraft fees of $39 or more.

With Común, however, there's no minimum deposit amount, no minimum monthly balance, and no monthly service fee — and no hidden costs in the fine print.

What They Don't Tell You About Checking Accounts in the United States

You can generally access the funds in your account through ATM withdrawals, checks, electronic transfers, and debit cards. It's important to know, though, that each bank may charge fees for each of these operations, so it's worth knowing them before opening an account so you can compare your options and find what's most practical for you.

Many banks also require an initial deposit to open a checking account. The amount varies by bank, but can range from $25 to $100. Común's checking account has no such cost — the initial deposit required to open one is $0.

Checking accounts can also come with fees beyond the monthly maintenance fee, like ATM fees, overdraft fees, and more. Some banks waive the monthly fee if you maintain a minimum balance or have regular direct deposit. With Común, you can deposit and withdraw cash at no cost at more than 55,000 ATMs across the United States, found at places like Walgreens, CVS, Target, and more.

Some banks offer overdraft protection that keeps checks from bouncing or your debit card from being declined if you don't have enough money in your account. This service can come with high fees, though, so it's important to understand the terms.

And if you're living in the 21st century, access to online and mobile banking lets you check your balance, pay bills, deposit checks, and transfer money from anywhere.

One special feature of checking accounts is FDIC insurance. Banks in the U.S. are typically insured by the Federal Deposit Insurance Corporation (FDIC). This means that even if the bank fails, your money — up to $250,000 — is protected. Común's accounts, for example, are FDIC-insured up to $250,000 through partner bank Community Federal Savings Bank (CFSB).

Checking accounts are an essential tool for managing your personal finances. They give you a safe place to keep your money and let you handle financial transactions efficiently. When choosing a checking account, you should consider factors like fees, services offered, the bank's location and reputation, and interest rates. With the right information, you can choose the checking account that best fits your needs.

If you're looking to open a checking account and get a debit card, what are you waiting for? Do it with Común.

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Choosing the right remittance service provider for you

Every year, people all over the United States send remittances to support their family and friends back home. These transfers are more than just simple transactions, these are the economic lifeline for them. This is why choosing the right service provider for your remittances based on your needs is key to ensuring you and your loved ones have the support you need. 

What is a remittance? 

Simply put remittances are money transfers made by people who live and work in one country to family members, friends, or other beneficiaries who are residing in another country.

How do remittances work in the U.S.?

Sending a remittance from the U.S. follows a fairly standard process, these are the steps regardless of who is the remittance service provider:

1. Initiate the transfer
   The sender chooses a remittance service provider, then choose the payout method that is right for the recipient (such as: cash pickup, bank deposit, transfer, etc.), input the amount to send, and provides the recipient’s details.
   
   
2. Fund the transfer
   Transfers typically be funded via debit card, bank account, cash (in-store), or sometimes with credit card. Fees vary widely across different remittance providers.
   
   
3. Exchange rate
   This is where many senders lose money without realizing it. Some remittance providers convert USD to the recipient’s local currency using an exchange rate that may include a hidden markup over the mid-market rate. Some remittance service providers don’t charge commissions on the transfer as their business gains come strictly from exchange rates conversion. Understanding the exchange rate’s fees is also important when preparing to send remittances.
   
   
4. Settlement and payout
   The money is delivered to the receiver through a partner bank, local agent, cash pickup or digital wallet. Depending on the provider, this can take from minutes to  days.
   
   

The combination of fees + exchange rate markup is what ultimately determines the real cost of the remittances transfer. Many remittance providers advertise low fees when their business gains are achieved by offering a much weaker exchange rate, which results in reducing the amount your recipient actually receives. 

Types of Remittance service providers in the U.S.

The U.S. remittance service provider market is diverse, and providers generally fall into the following categories:

1. Cash-to-Cash Money Transfer Operators (MTOs)

These are the traditional remittance companies with physical locations for in-person payments and cash pickups.

Examples: MoneyGram, Western Union, Walmart (MoneyGram at Walmart).
Pros: Physical accessibility, ideal for people without bank accounts.
Cons: Often higher service fees, a slower process, and often has exchange-rate markups.

2. Traditional Banks and Credit Unions

Some financial institutions offer international wire transfers through SWIFT processes for remittance programs.

Pros:  Physical locations, direct bank-to-bank transfers.
Cons: Requires a bank account, usually the most expensive option (as SWIFT processes tend to have costly fees and exchange rates) and it could require longer processing times.

3. Digital-first Transfer Services

These companies operate entirely online or through mobile apps. They can be faster and more transparent.

Examples: Remitly, Felix, Comun, etc.
Pros: Convenience, speed, competitive fees, trackable transfers.
Cons: Limited cash pickup options in some regions.

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Key things to look out for when selecting a remittance service provider 

Choosing the right remittance service provider can have a significant impact on how much money actually reaches your loved ones. Between varying fees, differences in the exchange rate, documentation requirements, and the growing list of additional services, not all remittance providers offer the same services nor require the same things. Whether you send money home occasionally or on a weekly basis, it is important to choose a remittance provider that maximizes the value of what your loved ones receive. 
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1. Fees: What you pay up front (and what you don’t see)

Every remittance provider has some form of fees for providing their services, however not all fees are presented the same way (this is why it's important to fully understand the costs associated with your remittance). 

What types of fees can potentially exist? 

• Transfer fee: A flat or percentage-based amount charged per transaction. 
• Payment method fees: Extra charges for using a credit card instead of a bank account.
• Payout method fees: Some providers charge more for cash pick-ups vs. bank deposits.

What could be an unexpected fee?

• For example, exchange rates can differ: Often the exchange rate you find while doing an online search is not the same exchange rate that will be charged by your chosen remittance service provider.
  
  

What to look for?

• A tool or calculator showing the final amount the recipient gets before you make the transfer. 
• Transparent fee displays before you confirm the transaction. 
• Providers that consistently keep both transfer fees and FX markups low.
  
  

In many cases, the cheapest provider isn’t the one with the lowest visible fee. It could be the one offering the most competitive exchange rate or a fixed fee that makes sense with your transfer activity. The best service provider will always be one that serves the specific needs you have. 

 2. Exchange Rates: Why does the exchange rate could play a key role when selecting a remittance service provider? 

The exchange rate (or tipo de cambio) used by the provider determines how many pesos, quetzales, soles, or other currency your recipient will receive. When sending money abroad, senders can sometimes focus only on the visible fee (for example, a charge of $3.99 per transfer). But in many cases, the biggest cost can come in the exchange rate. If two companies offer the same fee but one has a weaker exchange rate, your family may receive less money.

For example: A difference of choosing an exchange rate with just 1 mexican peso less per USD could mean that the recipient would get $100 mexican pesos less on a $100 USD remittance. 

Understanding the real costs of your remittance  is essential to choosing the best remittance provider.

What questions can I ask myself before choosing the right remittances service provider?

• Do they use the mid-market exchange rate or do they add a margin?
• Is the rate fixed at the time you send the money? 
• Do they offer promotional rates only for first-time customers?

What could be something to look out for?

• A low fee paired with a weak exchange rate.
• Big differences between their advertised rate and the actual payout amount.
• Exchange rates that fluctuate during the transfer.
  
  

Even a small difference in the exchange rate can significantly reduce the final amount your family or friends receive if you send a lot.

3. Documentation and requirements: Keep it simple and secure

Each remittance provider must comply with U.S. financial regulations, but their onboarding requirements vary from service provider to service provider. 

What are some common documentation steps or documents needed?

• ID verification (e.g., driver’s license, passport, or state ID).
• Personal information such as date of birth and address.
• Recipient details (full name, destination country, payout method)
• In some cases, proof of funds or additional verification for large amounts

What to look for?

If a provider asks for excessive documentation or makes the process confusing, consider choosing one with smoother compliance systems. For example, some remittance services accept documentation without a United States passport when the sender can demonstrate residency in the United States. 

4. Speed and reliability: How fast does the money arrive?

While some people prioritize low cost, others prioritize speed. This is completely impacted by the recipient's needs back home. 

Transfer speeds vary by:

• Payment method (debit card vs. bank transfer vs. cash).
• Receiving method (bank deposit vs. mobile wallet vs. cash pickup)
• Provider’s infrastructure and local partnerships.
  
  

What can I focus on to ensure my transfer arrives quickly and safely? 

• Real-time delivery estimates offered by the service provider. 
• Clear differentiation between “instant,” “same-day,” and “next-day”. 
• A track record of reliability, not just advertised promises.

When urgency hits speed matters, but always make sure your money is safe. 

5. Security and trust: Your money must be safe

Choosing a remittance provider also requires confidence in the company’s ability to protect both your information and funds.

What are some key indicators of a trustworthy service provider?

• Licensing as a money transmitter in the U.S. For example, with Comun your funds in the Comun checking account are held at a FDIC insured partner bank.
• Secure encryption for payments.
• Fraud prevention tools and notifications.
• Positive customer reviews and transparent dispute resolution
  
  

To keep your money safe it is important to consider avoiding remittance providers with unclear credentials or repeated complaints about blocked transfers and delayed payouts.

6. Additional Services: Look beyond the transfer

A remittance provider is more than just a money-sending tool. Many now offer value-added features that can save you time or money. 

Common additional services

• Bill payments directly for utilities services overseas
• Mobile top-ups.
• Multi-language customer support. Like Comun that is available in Spanish.
• Transaction histories and downloadable receipts.
• Rate alerts to notify you when the exchange rate is favourable.
  
  

What to look for?

• Tools that simplify your overall financial support for your family and friends. 
• Support available that is adapted to your needs.
  
  

Extra services should add convenience not complexity. For example, at Comun you can either use your own debit card to fund the remittance, or open a Comun checking account if you don’t have a debit card.  

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Choose the right remittance service provider for your needs!

There’s no one-size-fits-all for a remittance service provider. Some people value speed, others care about the costs, while others need in-person services or cash pickup locations. To get the most out of your next transfer, focus on what matters to you whether it’s:

• Transparent fees.
• Competitive exchange rates.
• Simple documentation.
• Useful additional services.
• Strong security and customer support.
  
  

Taking a few minutes to compare the options with different service providers can make a significant difference in what your family and friends receive and how you optimize your finances according to your needs. 

Comun offers remittances services where you can either use your own debit card, or open a checking account with Comun if you don’t have a debit card. With Comun there are no annual nor monthly fees. Furthermore, Comun’s services are available in Spanish. Download our app or reach out if you’d like to learn more about Comun. 

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How to call Mexico from the United States easily and affordably

There’s no doubt about the impact the Mexican community has had in the United States due to the number of immigrants who have arrived in recent decades and who, despite the distance, need to stay in touch with their loved ones.

One of the most common points of confusion when making an international call has to do with the order of the required codes. However, with the right information, placing a call from the United States to Mexico is very simple.

Below, we’ll show you step by step how to dial, practical examples for major cities, as well as modern options to save money no matter how long you’re on the phone with your loved ones in Mexico.

Basic steps to call Mexico from the USA

To connect a phone call from the United States to Mexico, you need three basic pieces of information: the exit code, Mexico’s country code, and the local number.

These are the steps to call Mexico.

Dial the international prefix

011 from a U.S. landline or “+” from a mobile phone.

Add Mexico’s country code

The code is 52.

Dial the 10-digit national number

Include the area code plus the local number

Practical examples:

• Mexico City: 011 + 52 + 55 123 1234
• Guadalajara: 011 + 52 + 33 123 1234
• Monterrey: 011 + 52 + 81 123 1234

It’s important to clarify that it used to be necessary to add the prefix 1 for cell-phone calls, but this requirement was eliminated in 2019.

Area codes and example calls to Mexican cities

In Mexico, each city has an area code (lada) made up of 2 or 3 digits. Taking that into account, all Mexican phone numbers have 10 digits in total.

Below is a table with examples of how to dial from the United States to Mexico.

City

Area Code

Dialing example from the United States

Mexico City 

55

011 + 52 + 55 + ########

Guadalajara

33

011 + 52 + 33 + ########

Monterrey

81

011 + 52 + 81 + ########

Puebla

222

011 + 52 + 222 + #######

Tijuana

664

011 + 52 + 664 + #######

León

477

011 + 52 + 477 + #######

Querétaro

442

011 + 52 + 442 + #######

Mérida

999

011 + 52 + 999 + #######

Cancún

998

011 + 52 + 998 + #######

Chihuahua

614

011 + 52 + 614 + #######

Modern and more affordable options for calling Mexico

Long-distance calling used to be very expensive, especially when made directly— a drawback for people who wanted to keep in touch with family abroad since costs were charged per minute.

Fortunately, today you can choose far more affordable alternatives that also offer unlimited minutes and other communication benefits such as messaging and video calls.

These are the most popular low-cost options for calling Mexico from the United States.

VoIP apps and services over Wi-Fi

VoIP (Voice over IP) apps are one of the most accessible alternatives for communicating with people worldwide.

The main advantage of mobile apps is that they allow domestic and international calls over a Wi-Fi or data connection. This significantly reduces costs and eliminates the need for local phone coverage, though a good internet connection is important.

WhatsApp is a popular app of this kind, given its large user base and a variety of features beyond calls, such as voice notes, voice dictation, video notes, and video calls.

Other similar alternatives include Skype, Google Voice, and Telegram.

International plans from your carrier

If you want to make long calls and not rely on Wi-Fi, a recommended alternative is to get an international plan with included or unlimited minutes to Mexico.

For example, Verizon Global Calling has a plan that includes unlimited minutes to Mexico and Canada.

If you’re still in Mexico, Telcel offers international roaming packages and eSIM for travelers.

Prepaid calling cards

Another solution for calling Mexico is using a prepaid calling card.

Here are some examples.

Company | Cost | Validity/Expiration Enjoy Prepaid | From 0.9¢/min to landlines, 2.9¢/min to mobiles. | After 183 days of inactivity. BOSS Revolution | 1.9¢/min to landlines and mobiles. | Credit remains while the user is active. Calling Card Plus | From 0.8¢/min to landlines and 2.5¢/min to mobiles. | Depends on the plan; may include per-minute rounding or a weekly charge.

Company

Cost 

Validity/Expiration

Enjoy Prepaid

From 0.9¢/min to landlines, 2.9¢/min to mobiles. 

After 183 days of inactivity.

BOSS Revolution

1.9¢/min to landlines and mobiles.

Credit remains while the user is active

Calling Card Plus

From 0.8¢/min to landlines and 2.5¢/min to mobiles.

Depends on the plan; may include per-minute rounding or a weekly charge.

Bundles with included minutes

A bundle is a package that, in addition to international calls, includes other related services. For example, Verizon Global Choice offers 300 minutes for $10 per month.

Practical tips for immigrants

Taking care of your finances is essential to stay in touch with your family in Mexico. Here are some tips to keep you connected.

• Use apps over Wi-Fi whenever possible: they’re a very affordable alternative, as long as you have a good internet connection.

• Compare rates from different companies: take time to review each provider’s international rates as well as specific terms.

• Consider family bundles or special plans for Mexico: given the geographic proximity between Mexico and the United States, there are several communication options designed for families who frequently contact relatives.

Stay connected with your family in Mexico thanks to Común

In this article, we showed you how to call Mexico from the United States with the correct code sequence, via mobile and landline. We also shared tips to keep in touch with your family through more accessible means such as mobile apps and international plans with minutes to Mexico.

In addition to staying in touch with family, Mexican immigrants also often need services that let them send money home.

• Discover the benefits of Común, the platform that brings you closer to the people you love most!

• Checking account with clear, competitive fees.

• Accessible international money transfers.

• Común’s mobile app is available in Spanish and accepts more than 100 eligible official IDs for account opening.

• Debit card for everyday purchases and payments.

Don’t lose touch with your country! Open your account with Común and connect with the financial platform dedicated to shortening the distance.

Frequently Asked Questions (FAQ)

If you still have questions, see this section.

What happens if I dial the number without the 011 prefix?

If you don’t dial 011 or “+” on mobile phones, your call won’t be recognized as international and will either connect as a local call or return an error.

Is it better to use apps or international calling plans?

It depends on your needs. Apps are an excellent alternative but depend on a good internet connection. International plans require a SIM, but they offer more stable calls along with other communication services.

Which option is best for saving money?

A very convenient option to save money is an app like WhatsApp, since it works over an internet connection.

How can I dial an 800 number from the United States to Mexico?

800 numbers are toll-free within Mexico, but from the United States they do carry a cost. To dial, you must enter the exit code and the country code.

Another option is to look for that institution’s alternate number for international calls.

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