Financial Education

Money Transfer Scams: How to Recognize and Avoid Them

In an increasingly digital world, money transfer scams have become a widespread threat, affecting both individuals and businesses. These scams exploit trust and urgency, often resulting in significant financial losses. Understanding how these scams work, recognizing warning signs, and knowing how to protect yourself are crucial steps to safeguarding your finances. This article aims to equip you with the knowledge needed to identify different types of money transfer scams, put preventive measures in place, and recover funds if you fall victim to these fraudulent schemes. By staying informed and vigilant, you can navigate financial transactions with confidence and security.

Understanding Money Transfer Scams

Money transfer scams are fraudulent schemes designed to trick people into sending money or sharing sensitive financial information. These scams can happen through various channels, including emails, phone calls, text messages, and even social media. Scammers often pose as legitimate entities, like banks, government agencies, or trusted companies, to earn the victim's trust and prompt immediate action.

Common Tactics Used in Money Transfer Scams

  • Impersonation: Scammers often pose as credible entities to make their requests seem legitimate. They may pretend to be from your bank, a government agency, or even a friend or family member in trouble.
  • Urgency and Fear: Scammers create a sense of urgency or fear, insisting immediate action must be taken. This tactic pressures victims into making hasty decisions without proper verification.
  • Emotional Manipulation: Many scams exploit the victim's emotions. For example, a scammer might claim a loved one is in trouble and needs money right away.
  • Phishing: Scammers use emails or messages that appear to be from legitimate sources to steal personal information, like login credentials or bank details.

Impact of Money Transfer Scams

The consequences of falling victim to a money transfer scam can be severe:

  • Financial Loss: The most direct impact is losing money, which can range from a few dollars to substantial sums.
  • Identity Theft: Scammers can use stolen information to commit identity theft, leading to further financial and legal complications.
  • Emotional Stress: Victims often experience significant stress and anxiety after realizing they've been scammed.

Understanding these tactics and their potential impact is the first step to protecting yourself from money transfer scams. Learn about Común account security

Types of Scams

Money transfer scams come in several forms, each with unique methods for deceiving victims. Below are two common types of scams to be aware of:

They Send You a Check in Exchange for a Return Payment

In this scam, the victim receives a check, often for a large amount, with instructions to deposit it into their bank account. The scammer then asks the victim to send part of the money back to them or to a third party, usually under the pretext of covering fees, taxes, or another made-up reason.

How It Works:

  • Receiving the Check: The scammer sends a check that looks real, often claiming it's an overpayment, a prize, or some other reason.
  • Depositing the Check: The victim deposits the check into their account. Initially, the bank may credit the amount to the victim's account, making it appear the funds are available.
  • Return Payment Request: The scammer then asks the victim to send back a portion of the funds before the check fully clears.
  • Returned Check: Eventually, the check is returned as fraudulent, leaving the victim responsible for the full amount, including the money they sent to the scammer.

Warning Signs:

  • Receiving a check from an unknown source.
  • Instructions to send money or gift cards in return.
  • Pressure to act quickly before verifying the check's authenticity.

They Ask for a Confirmation Code Before Withdrawing Funds

In this scam, the scammer poses as a legitimate company or financial institution and contacts the victim, asking them to provide a confirmation code to verify their identity or complete a transaction.

How It Works:

  • Initial Contact: The scammer contacts the victim, often through a phone call, text message, or email, posing as a representative of a trusted entity.
  • Confirmation Code Request: The victim is asked to provide a confirmation code, usually sent to their phone or email.
  • Unauthorized Access: Once the victim provides the code, the scammer uses it to access the victim's bank account or complete an unauthorized transaction.
  • Withdrawal of Funds: The scammer withdraws funds from the victim's account, leaving them with financial losses.

Warning Signs:

  • Unexpected requests for confirmation codes or personal information.
  • Calls or messages claiming urgent verification needs.
  • Requests to share codes sent to your phone or email, especially if you didn't initiate any transaction.

By understanding these specific types of money transfer scams, you can better protect yourself and recognize warning signs when they come up.

How to Avoid Money Transfer Scams

Avoiding money transfer scams requires vigilance and following certain best practices. Here are some essential tips to help protect you from falling victim to these fraudulent schemes.

Never Send Money to Someone You Don't Know

One of the most important rules to remember is to never send money to someone you don't personally know. Scammers often pose as legitimate businesses or people in urgent need, but once the money is sent, it's nearly impossible to get it back.

Key Points:

  • Verify Identity: Always verify the identity of the person or organization requesting the transfer. Use official contact information to confirm their legitimacy.
  • Question the Request: Be skeptical of any request to send money, especially if it comes from someone you haven't dealt with before or don't know in person.
  • Consult Trusted Sources: Before sending money, check with friends, family, or financial advisors for a second opinion.

Remember: Money Transfers Are Like Sending Cash

Money transfers are a convenient way to send money, but they're also irreversible and can be easily exploited by scammers. Treat money transfers with the same caution you'd use with cash transactions. Learn how to make international transfers

Key Points:

  • Understand the Risks: Money sent via transfer is money that's gone. Unlike credit card transactions, money transfers don't have fraud protection or dispute mechanisms.
  • Use Alternative Methods: For transactions with unknown parties, consider using payment methods with better security and fraud protection, like credit cards or payment platforms like PayPal.
  • Double-Check Details: Before completing a money transfer service, double-check all the recipient's details to ensure accuracy and legitimacy.

Verify Identity and Authenticate Transactions

Verifying the identity of the parties involved in a transaction and ensuring the transaction itself is authentic are crucial steps to preventing money transfer scams. Scammers often rely on impersonation and fake transactions to deceive victims.

User Authentication at the Point of Purchase

Implementing strong user authentication methods at the point of purchase can significantly reduce fraud risk. This involves verifying the buyer's identity before completing the transaction.

Effective Authentication Methods:

  • Biometric Verification: Use biometric data, like fingerprints or facial recognition, for added security during transactions.
  • Secure Payment Gateways: Use secure payment gateways that offer robust authentication processes.
  • Verification Codes: Require verification codes sent to the user's mobile device or email before completing the purchase.

Be Cautious When Transferring Money

Exercising caution and diligence when transferring money is essential to avoid scams. Here are some tips to keep in mind:

  • Double-Check Recipient Details: Always double-check the recipient's information before starting a transfer. Make sure the name, account number, and routing or control number are accurate.
  • Avoid Public Wi-Fi: Only complete financial transactions on secure, private networks. Public Wi-Fi can be easily compromised by scammers.
  • Limit Transfer Amounts: If possible, limit how much money you transfer at once, especially when dealing with new or unknown parties.

Protect Your Bank Account

Protecting your bank account from unauthorized access is vital to preventing financial losses due to scams.

Security Measures:

  • Strong Passwords: Use complex, unique passwords for your bank accounts. Avoid easy-to-guess information, like birthdates or common words.
  • Regular Monitoring: Regularly monitor your bank statements and account activity for suspicious transactions.
  • Account Alerts: Set up account alerts to notify you of large withdrawals, suspicious activity, or login attempts from unrecognized devices.
  • Secure Devices: Make sure your devices are protected with up-to-date antivirus software and that you use secure browsers for online banking.

By following these guidelines and putting these security measures in place, you can significantly reduce your risk of falling victim to money transfer scams.

Recovering From a Money Transfer Scam

If you suspect you've fallen victim to a money transfer scam, it's crucial to act quickly to limit any potential damage and increase your chances of recovering lost funds. Here are the steps to take to address the situation:

What Are the Steps to Recover Funds From Money Transfer Scams?

Contact Your Bank Immediately

The first and most critical step to recovering from a money transfer scam is contacting your bank. Here's what to do:

  • Provide Details: Give your bank all the information about the transaction, including dates, amounts, and any communication with the scammer.
  • Request an Investigation: Ask the bank to investigate the transaction. They may have specific procedures for handling fraud cases.
  • Follow Up: Stay in regular contact with your bank to stay updated on the investigation's progress and any action they take.

Report to Authorities

  • File a Report: Report the scam to your local law enforcement agency. Give them all the details and any evidence you have.
  • Contact Federal Agencies: In the United States, report the scam to the Federal Trade Commission (FTC) and the Internet Crime Complaint Center (IC3). These agencies can help investigate the fraud and potentially recover funds.

Notify Your Employer

If the scam involves your workplace or business accounts, notify your employer right away. They may have additional resources or protocols to help mitigate the impact.

Monitor Your Accounts

  • Watch for Unauthorized Activity: Closely monitor your bank accounts and credit reports for any signs of unauthorized transactions or identity theft.
  • Set Up Alerts: Enable alerts on all financial accounts to get notified of any suspicious activity.

Change Security Details

  • Update Passwords: Change the passwords on all your financial accounts and any other accounts that may have been compromised.
  • Enable Two-Factor Authentication: Improve your account security by enabling two-factor authentication wherever possible.

Seek Professional Advice

  • Legal Advice: Consider consulting with an attorney specializing in financial fraud to understand your legal options and rights.
  • Financial Advisor: A financial advisor can help you assess the scam's impact on your finances and advise you on steps to prevent future occurrences.

By following these steps, you can take proactive measures to recover from a money transfer scam and protect yourself from future incidents. Staying informed is key to safeguarding your financial well-being in an increasingly digital world. Learn more about the immediate actions you can take if your account has been compromised

Conclusion

Money transfer scams are pervasive threats in today's digital landscape, targeting both individuals and businesses with sophisticated tactics. However, armed with knowledge and vigilance, you can protect yourself against these fraudulent schemes. By understanding common tactics, recognizing warning signs, and implementing preventive measures like verifying identities and protecting your bank accounts, you can significantly reduce your risk of falling victim to scams.

In the unfortunate event that you're scammed, quick action is crucial. Contact your bank immediately, report the scam to authorities, and monitor your accounts for unauthorized activity. By staying cautious and skeptical of unsolicited requests for money or personal information, you can navigate financial transactions with confidence and security.

About Común

Común aims to support the Latino community in the United States. It offers a debit account that can be opened with more than 100 valid Latin American IDs and an app available in Spanish.

Visit Común's website or download the app for free to learn more about the full offer and applicable terms.

Mujer con peinado recogido y pendientes plateados, vestida con chaqueta blanca y rosa roja en el pecho.

Olivia Rhye

Community Partner

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Living in the United States

The High Cost of Traditional Banks and Being Unbanked in the United States

8 min de lectura

Today, many Latinos living in the United States may be overpaying for financial services. According to a 2021 report from the Federal Deposit Insurance Corporation (FDIC), 24.1% of Hispanic households are underbanked, meaning the household has a checking or savings account at a financial institution but has also used other services (for example, money orders, remittance transfers, check cashing) outside their bank or credit union. Accessing additional services outside a bank can be costly.

The FDIC report also found that 9.3% of Hispanic households are unbanked, meaning no one in the household has a checking or savings account at a financial institution. Not having access to banking services can limit access to certain financial products and services, like savings accounts that offer investment opportunities and insurance options.

To examine the cost Latinos may be paying to access financial services in the United States, Común conducted an analysis comparing the cost if someone were a Común customer versus a traditional financial institution. The study also looked at the cost of not having access to banking services. Additionally, Común analyzed the cost of all three options over the course of a year, and how much someone could save by using a service like Común over one year and over a five-year period.

Comparison table to translate and rebuild in Webflow (values unchanged):

Financial Service Type | Común | Traditional Bank | Unbanked

Account opening* | $0 | $100* | $0

Monthly cost | $0 | $144.00 | $0

Cash deposit fee (ATM) | $42 | $60 | $0

Remittance fee | $66 | $1,080 | $184

Overdraft fee | $0 | $0 | $0

Early direct deposit | $0 | $0 | $0

Check deposit fee | N/A | $0 | $96

Money order fees | N/A | N/A | $24

Total | $108 | $1,284 | $304

*Note: Común did not include the account opening fee in the total for the traditional bank, since we assumed this user would not maintain minimum balance requirements and would therefore incur a $12 monthly fee.

How Much Customers Can Save in a Year Using a Service Like Común:

Cost of a traditional bank account: $1,176

The cost of being unbanked: $196

How Much Customers Can Save Over Five Years Using a Service Like Común:

Cost of a traditional bank account: $5,881

The cost of being unbanked: $981

Additional Notes

Beyond direct costs like check cashing or money order fees, unbanked people also incur many indirect costs, such as:

  1. High borrowing costs: Without a bank account, accessing credit can be more complicated and costly. Unbanked people may turn to alternative financial services, like payday loans or pawn shops, which typically charge high interest rates and fees. Having a bank account and a good banking relationship can qualify people for lower-interest loans and other credit products.
  2. Limited access to financial services: Being unbanked can result in limited access to certain financial services and products, like savings accounts, investment opportunities, and insurance options. This lack of access can hinder people's ability to build wealth and protect themselves financially over the long term.
  3. Security risks: Keeping cash at home can be risky, since it's vulnerable to theft, loss, or damage. Bank accounts offer a secure way to store and access funds, reducing the risk of financial loss due to theft or other unforeseen circumstances.

Methodology

The analysis was conducted in April 2024 by Común. The data examines the annual cost of using a service like Común, a traditional bank account, or being unbanked for financial services. In this analysis, we looked at the cost of a checking account at a traditional financial institution, as well as the cost of services outside a financial institution, and made these assumptions:

  • Minimum balance to open an account
  • Común cost: $0
  • Traditional financial institution cost: $100, based on the minimum balance needed to open the referenced bank account.
  • Monthly cost
  • Común cost: $0
  • Traditional financial institution cost: A $12 monthly fee, assuming the $1,500 minimum daily balance isn't met
  • Two cash deposits (ATM) per month
  • Común cost: $0 to use an in-network ATM and $3.50 to use a retail partner to make a deposit. Común assumed a user makes two deposits per month, one at a retail store and one at an in-network ATM.
  • Traditional financial institution cost: $2.50 for a deposit at another financial institution and $2.50 if using an out-of-network ATM. For the bank account analyzed in this report, there's no charge for branch cash deposits. However, this bank charges $2.50 for deposits at other ATMs. The retail store will also charge the customer, which varies by location, but Común assumed $2.50.
  • Two remittance transfers per month
  • Común cost: Customers can send their first remittance at no cost. After that, remittances carry a fee starting at $2.99.
  • Traditional financial institution cost: $45 to send international dollar transfers
  • For the unbanked, Común assumed the person sends remittances with Western Union, which costs $8 per transfer in flat fees if the user is depositing cash at a Western Union location in the United States and the recipient is picking up cash at a Western Union location in Mexico (source: fee calculator). Común assumed 2 remittances per month over a year, with the first remittance at no cost (a Western Union promotion).
  • Check cashing fee
  • We assume a user cashes two checks a month and pays $4 each time (fee amount from Walmart).
  • Money order fee
  • We assume a user buys two money orders a month and pays $1 each time (fee amount from Walmart).

Financial Education

Unrecognized charge on my debit card: what to do in the United States

8 min de lectura

Unrecognized charge on my debit card: What to do in the United States?

If you notice an unrecognized debit card charge, one of the first steps is to lock your card, verify whether the transaction was actually unauthorized, and contact your financial service provider immediately. If you are a Común debit card holder, you can report suspicious activity directly through the app, email, or WhatsApp support.

Seeing an unrecognized charge on your debit card can be stressful, especially if you rely on your account for rent, groceries, transportation, or sending money to family. Unauthorized transactions can happen for many reasons, and debit card users in the United States have certain protections under the Electronic Fund Transfer Act (EFTA) and Regulation E.

It is also important to understand that not every unfamiliar transaction is considered fraud. Some charges may come from subscriptions, merchants using different billing names, or purchases made by someone who had permission to use the card.

What is an 'unrecognized' vs 'unauthorized' charge?

An unrecognized debit card transaction

is a transaction you do not immediately recognize. This does not necessarily mean fraud occurred. Examples: a merchant billing under a different legal name, a forgotten subscription renewal, a delayed hotel or gas station authorization, a trial membership converting into a paid subscription, or a family member using the card.

An unauthorized charge

generally means someone used your debit card or account information without your permission. Examples: purchases made after your card was lost or stolen, online purchases you did not authorize, potentially fraudulent recurring charges, or transactions occurring after your credentials were compromised.

It is important to understand that if you voluntarily gave your card, PIN, password, or account access to a family member, partner, or friend, those transactions may not qualify as unauthorized under Regulation E.

How can I identify a suspicious charge?

Checklist for an unrecognized debit card charge:

  • Review the merchant name carefully — many businesses process payments under a parent company or billing processor that looks unfamiliar
  • Check the transaction date — some charges appear several days after the original purchase
  • Look for recurring subscriptions — streaming platforms, delivery apps, gyms, and trial memberships commonly renew automatically
  • Verify the location — some online merchants process payments from another state or country even when the transaction was legitimate
  • Ask family members — a spouse, child, roommate, or trusted person could have used the card
  • Watch for small 'test' charges — fraudsters sometimes attempt small transactions before attempting larger purchases

What to do right away if you notice an unauthorized charge?

1. Lock your card immediately

If your financial service provider offers a card lock feature, you can temporarily freeze your card to help prevent additional transactions while you review the activity further.

2. Report the transaction to your financial service provider

Reporting a potentially unauthorized transaction promptly helps preserve certain protections available under applicable law. If you use Común, you can contact support through:

  • In-app chat
  • Email: ayuda@comun.app
  • WhatsApp: +1 646 600 5660

When reporting the transaction, try to include: the transaction amount, merchant name, transaction date, and why you believe the charge is unauthorized.

3. Document everything

Take screenshots and save records of suspicious transactions, text alerts or emails, merchant communications, and subscription cancellation confirmations.

4. Change passwords and security settings

If you suspect your account information was compromised: change your password, update your email password, enable Face ID or Touch ID, review connected devices, remove suspicious app access, and if your PIN may have been exposed, change it immediately.

5. File a police report if appropriate

If your wallet was stolen, your identity may have been compromised, or the situation involves significant financial loss, contacting law enforcement and filing a police report may help support your case.

Your rights as a US Debit Cardholder

Debit card protections in the United States are primarily governed by the Electronic Fund Transfer Act (EFTA) and Regulation E.

When you report Potential Maximum liability Source
Within 2 business days of learning of the loss or theftUp to $50Reg E §1005.6(b)(1)
More than 2 business days after learning of the loss or theft, but within 60 days after your statement sentUp to $500Reg E §1005.6(b)(2)
More than 60 days after statement is sentLiability may increase significantlyReg E §1005.6(b)(3)
Visa Zero Liability (when applicable)$0 for eligible unauthorized transactionsVisa policy terms and conditions apply

Federal law may limit liability for unauthorized electronic fund transfers, but delays in reporting may reduce available protections.

What is the 'Visa Zero Liability' policy?

Visa's Zero Liability policy generally provides protection for eligible unauthorized transactions made with covered Visa debit cards, subject to applicable terms, conditions, and limitations.

Key aspects:

  • Protection scope: may apply to certain unauthorized transactions involving lost, stolen, or fraudulently used cards
  • No enrollment necessary: the policy applies automatically to eligible Visa cards without requiring special sign-up
  • Prompt reporting: to qualify, you must promptly report potentially unauthorized transactions to your financial institution
  • Limitations and exclusions: certain transactions, including commercial card or anonymous prepaid card transactions, may not be covered

How does the Común dispute process work?

Once you report an unrecognized or potentially unauthorized debit card transaction to Común, the investigation process may include several stages. Typical timelines may include:

  • Initial review beginning within approximately 2 business days
  • Potential provisional credit within applicable regulatory timeframes for qualifying disputes
  • Extended investigations in certain situations
  • Visa dispute or arbitration processes that may take up to approximately 90 days in some cases

What is not covered?

Some situations may not qualify as unauthorized transactions under Regulation E or Visa Zero Liability protections:

  • Charges made by family or friends who had access to your card or account
  • Transactions you approved but later disputed due to dissatisfaction
  • Wallet-only customers without a Común debit card
  • ComúnPay P2P transactions funded through external debit cards
  • Cases involving negligence or false claims

How can I help prevent unauthorized charges?

Use card lock and unlock features:

Locking your card when not in use may help reduce unauthorized transactions.

Enable real-time transaction alerts:

Instant transaction notifications through the app can help you identify suspicious activity more quickly.

Use Face ID or Touch ID:

Biometric authentication features can help reduce unauthorized account access.

Protect your PIN:

Avoid sharing your PIN, even with people you trust. Never store it in unsecured notes apps or write it directly on your card.

Watch for phishing scams:

Fraudsters may impersonate banks through text messages, fake login pages, phone calls, or social media messages. Banks and service providers will not ask for your password or verification code through text message.

FAQ

What is an unrecognized charge on my debit card?

An unrecognized charge is a transaction you do not immediately recognize on your account. It does not always mean fraud occurred.

How long do I have to report an unrecognized charge?

Under Regulation E in the United States, reporting suspicious transactions promptly is important. Certain consumer protections may decrease after 2 business days and again after 60 days from the date the statement was sent.

Will I get my money back if I report an unauthorized charge?

It depends on the investigation results and whether the transaction qualifies as unauthorized. In some qualifying cases, consumers may receive reimbursement or provisional credit.

What happens if I let a family member use my card?

If you voluntarily shared your card, PIN, password, or account access, the resulting transactions may not qualify as unauthorized under Regulation E or applicable Visa Zero Liability policies.

How long does Común take to resolve a dispute?

Investigations may begin within approximately 2 business days. Some cases may be resolved more quickly, while more complex disputes or Visa dispute processes may take longer, including up to approximately 90 days in certain situations.

Final thoughts

An unrecognized charge on your debit card does not always mean fraud, but it is important to review unfamiliar transactions promptly. In the United States, Regulation E or the Visa Zero Liability protections can help limit your liability for qualifying unauthorized transactions, particularly when reported promptly.

Living in the United States

What is the best health insurance in the United States? Complete guide

8 min de lectura

What is the best health insurance in the United States?

Having health coverage is essential to ensure you receive care when you need it. It’s also a way to invest in your future by preventing large out-of-pocket expenses from costly procedures.

There are many health insurance options in the U.S., so there isn’t a single “best” plan—what’s best depends on your needs and budget.

Although access to healthcare is a basic need, enrolling in a plan can be confusing for immigrant communities.

Below you’ll find a comparison of the main health insurance options in the U.S., key evaluation criteria, and answers to frequent questions—so you can choose the best option to protect you and your family.

Factors to consider when choosing health insurance

Before choosing a plan, carefully assess your personal and family needs, as well as benefits, medical terms, and the features of each option.

Key points to keep in mind before signing anything.

  • Coverage level. 

Some plans cover only basic services, while others offer comprehensive coverage including hospitalization, specialist visits, and prescription drugs. Review your medical needs (and your family’s) to gauge the right level.

  • Monthly premium cost. Coverage level affects the monthly price. Make sure the amount is sustainable for your long-term budget.
  • Deductibles and copays. 

You must understand both before enrolling. The deductible is what you pay out of pocket before your plan starts paying; the copay is the fixed amount you pay each time you use a covered service.

  • Provider network. 

Check that the plan includes a robust network of hospitals and clinics near your home or work, so you can access care when needed.

  • Eligibility requirements. 

As an immigrant in the U.S., note that some plans require certain immigration status, state residency, and/or income qualifications.

  • Additional benefits. 

Also review extras such as preventive care, mental health, wellness programs, and maternity coverage.

Remember: a low price doesn’t automatically mean the best option—it must fit your (and your family’s) specific needs.

Health insurance options in the United States

The U.S. health insurance market includes a range of public and private plans.

Here are key options you should know.

  • Health insurance via the Marketplace (ACA). 

Plans under the Affordable Care Act (ACA) are offered through federal/state marketplaces. They must include essential health benefits and prescription coverage. Income-based subsidies may lower costs.

  • Medicaid. 

A public program for people with low incomes; covers children, pregnant people, people with disabilities, and families. Usually no premium; some services may have small copays.

  • Medicare. 

A program for people 65+ (and some with disabilities). It’s divided as follows: 

  1. Part A: hospital inpatient. 
  2. Part B: medical services. Part C: Medicare Advantage (private insurers) that can bundle extra benefits.
  • Private plans and employer-sponsored insurance. 

Private coverage can be purchased directly or provided as an employer benefit. These plans vary in coverage levels and typically include broad provider networks.

Comparison of common health insurance options

Remember: beyond a policy, a health plan is protection for you and your family—take the time to choose well.

Here’s a comparative table of major U.S. health plan types.

Plan type

Who it serves

Approx. costs

Primary coverage

ACA Marketplace

People without employer private insurance.

Costs vary by coverage; income-based subsidies can lower premiums.

Essential benefits: hospitalization, preventive care, prescriptions, emergency care, etc.

Medicaid

People with low incomes.

Generally no premium; small copays for some services.

Broad medical and hospital coverage nationwide.

Medicare

People 65+ and certain disabilities.

  • Part A: per-period deductibles. 
  • Part B: monthly premium ~$185.

Hospital and medical services coverage

Employer-sponsored private insurance

Workers (and dependents) covered by employers.

Costs include premiums, deductibles, and copays—vary by plan.

Hospital, specialists, prescriptions, emergency services, etc.

Don’t forget: as an immigrant in the U.S., verify eligibility rules related to immigration status.

Manage your finances in the U.S. with Común

In this article, we covered what to consider before enrolling, the different plan types, and how to compare benefits.

There’s no single “best” plan—it depends on your personal and family needs and budget.

Beyond medical costs, immigrants need safe financial services to manage their money.

Común is the financial platform you’ve been looking for—discover the benefits!

  • Checking account with clear, competitive fees.
  • International money transfers at affordable costs.
  • Mobile app available in Spanish that accepts 100+ official IDs for account opening.
  • Debit card for everyday purchases and payments.

Open your Común account today and manage U.S. medical bills simply and transparently.

Frequently Asked Questions (FAQ)

If you still have questions, see the section below.

What is the number-one health insurer in the U.S.?

Among the top U.S. health insurers are: 

  • Cigna. 
  • Aetna. 
  • Blue Cross Blue Shield. 
  • Ambetter.
  •  Anthem.

Is health insurance mandatory in the U.S.?

It isn’t required at the federal level, but some states—like California and New Jersey—mandate coverage or impose penalties.

Where can I officially compare health plans?

Official sources include: HealthCare.gov (federal Marketplace to view/compare/enroll); Finder.Healthcare.gov (to find off-Marketplace plans); Medicare.gov (compare Medicare plans by ZIP code).

International Money Transfers

The Role of Mobile Apps in the Money Transfer Revolution

8 min de lectura

In an era where digital innovation shapes every aspect of our daily lives, the financial sector hasn't been left behind. The introduction of mobile apps for managing finances and transferring money has revolutionized how we interact with our money, offering unprecedented convenience, efficiency, and security. This evolution isn't just about technological advancement — it's about breaking down barriers, making financial services more accessible, and fostering inclusion.

At the heart of this transformation is the rise of apps designed not just to facilitate financial transactions, but to seamlessly fit into users' lives, regardless of their background or financial status. At Común, we're leading the charge toward a more inclusive financial future. Through our innovative services, we aim to empower this vibrant demographic, highlighting the important role mobile apps play in the money transfer revolution and laying the groundwork for a discussion on the broader impact on society and the economy.

Unpacking the Impact of Mobile Apps on Money Transfers

The digital era has marked a major shift in how financial transactions happen, particularly money transfers. At the forefront of this revolution are mobile apps, which have transformed the traditional banking landscape. Mobile banking apps and money transfer services have simplified how we send and receive money. By linking bank accounts to mobile apps like Google Pay, Apple Pay, and Cash App, users can transfer funds instantly, pay bills, and manage their finances with just a few taps on their smartphones.

These apps offer features including international money transfers, multi-factor authentication for security, and the ability to monitor account activity in real time. However, they're often not inclusive of immigrant communities, with barriers to entry like language, documentation, and cost. At Común, we stand out because of our inclusive financial services aimed at helping grow the already considerable impact immigrants have on the U.S. economy, including:

  • 62 million Latinos now live in the U.S.
  • Latinos contribute $3.2 trillion to GDP.
  • More than 1 million immigrants annually play a key role in addressing labor shortages.

Apps like Común embody the seamless integration of banking services into our digital lives, promoting financial planning and letting immigrants reach their financial goals more effectively. The arrival of mobile money transfer apps represents a significant leap forward in financial technology. By offering convenience, speed, and security, we at Común aren't just meeting users' immediate needs — we're also paving the way for a more inclusive financial ecosystem.

Security and Trust Measures in Money Transfer Apps

As money transfer apps become increasingly central to our daily financial activities, concerns about data security and fraud prevention have taken center stage. Financial institutions and app developers have prioritized security, implementing robust measures like multi-factor authentication, encryption, and fraud detection technology to protect user data and transactions.

Mobile banking apps now come with advanced security features designed to prevent unauthorized access and ensure money transfers are safe and reliable. Despite these measures, users are encouraged to exercise caution, such as not sharing sensitive information like bank account numbers or phone numbers, and using secure payment methods to mitigate risk. With Común, that's why our users know their money is safe:

  1. Their card is protected by VISA's guarantee against unauthorized charges.
  2. They can easily lock and unlock their card from the app.
  3. They receive instant notifications about all transactions so they can stay on top of charges and make sure there's no fraudulent activity.

Trust in money transfer apps is built on the foundation of strict security measures and financial institutions' ongoing efforts to improve user security. While fraud risk can't be completely eliminated, implementing comprehensive security protocols has made money transfer apps a safe, reliable option for financial transactions.

The Convenience of Money Transfers Through Mobile Apps

Looking ahead, it's clear money transfer apps will keep evolving, introducing new features and innovations that will further revolutionize the financial landscape. The ongoing development of money transfer apps promises exciting innovations, like greater integration with digital payment systems, better international transfer capabilities, and even more robust security measures. For example, here are some of the new features we're rolling out at Común:

  • Send money to your loved ones in Latin America from the app without breaking the bank, including Mexico, the Dominican Republic, Panama, Guatemala, and more.
  • More locations to add cash to your account, using a barcode at stores like CVS or 7-Eleven.
  • Personalized 24/7 customer service, so you can reach us day or night.
  • Transfers to other bank accounts.
  • Check deposit through your app.

Future iterations may offer more sophisticated financial planning tools, personalized banking services, and seamless integration with other digital payment platforms. The potential for innovation in money transfer apps is limitless, with advances poised to redefine the efficiency, security, and accessibility of financial transactions. As our app continues to evolve, it will undoubtedly play a crucial role in shaping the future of money transfers, giving our diverse users even more control over their financial lives and opening new possibilities for global financial inclusion.

1. U.S. Census Bureau. "Hispanic Population to Reach 111 Million by 2060." U.S. Census Bureau, 2018, https://www.census.gov/newsroom/facts-for-features/2023/hispanic-heritage-month.html

2. Hamilton, Dan, Ph.D., Matthew Fienup, Ph.D., David Hayes-Bautista, Ph.D., and Paul Hsu, Ph.D. "2023 U.S. Latino GDP Report." Center for the Study of Latino Health and Culture, California Lutheran University and UCLA David Geffen School of Medicine, 2023.

3. Ward, Nicole, and Jeanne Batalova. "Frequently Requested Statistics on Immigrants and Immigration in the United States." Migration Policy Institute, March 14, 2023, https://www.census.gov/library/visualizations/2018/comm/hispanic-projected-pop.html

Financial Education

What is a wire transfer? A complete guide for 2026

8 min de lectura

What is a wire transfer? A complete guide for 2026

A wire transfer remains one of the most widely used methods for moving large amounts of money quickly through financial institutions. It is commonly used for urgent transactions, high-value payments, or international bank transfers that often involve additional verification procedures and transaction monitoring.

According to Federal Reserve Fedwire statistics, around 209.9 million wire transfers were processed in 2024, an 8.6% increase compared to the previous year.

What is a wire transfer?

A wire transfer is an electronic transfer of funds between financial institutions through secure financial networks. Wire transfers are commonly used for: sending large amounts of money, urgent domestic payments, international bank transfers, real estate transactions, business payments, emergency family transfers.

How long does a wire transfer take?

Transfer TypeTypical Delivery Time
Domestic wire transferSame day or within hours
International wire transferTypically 1–5 business days
ACH transferTypically 1–3 business days
Remittance app transferTypically in minutes to 2 days

How much does a wire transfer cost in 2026?

Transfer TypeAverage Cost
Domestic outgoing wire$15–$35
International outgoing wire$35–$75
Incoming international wire$10–$20
Exchange rate markup1%–4% depending on the provider

Fees and exchange rate markups vary by bank, destination country, transfer amount, intermediary institutions, and payment method. Always review the total transfer cost before sending money internationally.

Advantages and disadvantages of wire transfers

Advantages:

  • Speed for time-sensitive payments
  • Higher transfer limits
  • Secured financial infrastructure
  • Useful for international banking

Disadvantages:

  • Higher costs
  • Transfers are difficult to reverse
  • More banking information is required
  • Longer processing for international transfers

Wire transfer vs. money transfer apps

FeatureWire TransferDigital Remittance App
Typical useLarge or time-sensitive transfersRegular family or friend remittances
Average costTypically $15–$75 transfer feesUsually lower — flat fees or 0.48%–1%
SpeedSame day to several daysTypically in minutes to 2 days
Currency conversionBank-set rate, markup typically 1–4%Near mid-market rate, markup 0–1.4%, shown upfront
Setup processMore banking details required (routing, SWIFT/IBAN)Usually app-based, quick mobile signup
Best forHigh-value or business paymentsFrequent personal transfers

FAQ

Can I make a wire transfer without a bank account?

In general, wire transfers require both parties to have bank accounts. For transfers without a bank account, consider alternatives like remittance apps.

Is a wire transfer safe?

Yes, wire transfers use regulated banking systems with transaction records and tracking. However, they are difficult to reverse if incorrect information is entered.

When should I use a wire transfer instead of an app?

Wire transfers make sense for high-value, urgent, or institution-required payments. For regular remittances to family, digital apps typically offer lower cost and more convenience.

Común is a financial technology company and not a bank. Banking services are provided by Community Federal Savings Bank, Member FDIC. Remittance service provided by Service UniTeller, Inc.

Living in the United States

Requirements to rent a house in the United States if you are an immigrant

8 min de lectura

One of the main challenges immigrants face in the U.S. is formalizing a lease, since property owners often require a series of documents that can turn the search process into a maze.

Examples might include credit scores, proof of income, background checks, and references that many immigrants do not yet have. However, there are proven strategies that make it easier for newcomers to obtain a lease in the United States.

If this sounds familiar, keep reading—we’ll explain in detail how to prepare to rent safely and avoid the typical obstacles immigrants encounter when establishing themselves in the U.S.

What do you need to rent in the United States?

Before you start searching for your next home, you should keep in mind the key requirements for renting an apartment in the U.S. These help the landlord confirm that the tenant is reliable and has sufficient financial solvency to pay rent on time and in full.

Below are the most requested items to sign a lease:

Personal identification

It’s very important to verify your legal identity. Landlords or real estate agents may ask for one or more of the following documents:

  • Valid passport.
  • Visa or resident card.
  • Driver’s license.

Financial solvency

To demonstrate you have sufficient solvency to cover the monthly rent, you can provide several documents, such as:

  • Proof of income, such as pay stubs, tax returns, or bank statements.
  • Employer letter or employment contract.
  • It is also common to be asked for a security deposit equal to one month’s rent, which serves as a guarantee in case of damage to the property.

Credit history

Reviewing credit history is a crucial step for landlords and agents because it provides reliable evidence of the applicant’s financial behavior.

If you’ve been in the United States for a short time, you may not have a credit history. This article explains simple ways to start building one.

In that case, you may be asked for a credit report from an official agency or a signed authorization to check your credit score.

Local guarantors

If you lack sufficient evidence of solvency, you may be asked for a guarantor, who serves as a backstop if you cannot meet the lease terms.

Such a guarantor must reside in the United States and provide the following documents:

  • Government-issued ID.
  • Proof of income.
  • Good credit history.

Renting in the United States: Process and leasing options for immigrants

Housing options in the U.S. are broad and adapt to all lifestyles, budgets, and immigration statuses.

Rental options you can find in the United States include:

  • Furnished houses or apartments.
  • Unfurnished houses or apartments.
  • Individual rental.
  • Shared rental.

Regardless of the type of property you’re looking for, we recommend following these steps to rent a house or apartment.

1. Explore and select the property

Take the time to review all property details and alternatives in different neighborhoods and cities. We recommend searching trusted sites such as Zillow, Realtor, or Apartments.com. Also ask friends or acquaintances who have gone through the process for referrals.

2. Evaluate the offer conditions

Carefully analyze the lease terms, such as price, property description, requirements, and restrictions.

3. Submit your rental application

When you find a home that meets your expectations, submit a rental application with your personal information, references, and authorization to check your credit history.

4. Visit the property

Before signing any contract or paying a deposit, it is essential to visit the property to ensure it matches the listing and is free from maintenance-related deterioration.

5. Submit the required documentation

If after the visit you are still interested in renting the property, the next step is to provide the previously mentioned documents, such as proof of income and government ID.

6. Review and sign the lease

The landlord will review your application and verify your documents. If approved, the final step is agreeing to and signing the lease terms, which set the rental conditions such as duration, cost, rules, and conditions for refunding the security deposit, among others.

Three key tips for a safe, hassle-free first rental

Finding your first rental in the U.S. can be a major challenge due to the number of requirements involved.

Below are some useful tips to help your search pay off as soon as possible.

Research the housing market

Use rental websites to research which areas are more affordable or best fit your lifestyle, ensuring you can cover not only rent but also day-to-day expenses.

Use multiple search methods

Don’t limit yourself to a single method. Alternate among websites, mobile applications, classifieds, and even the help of a real estate agent.

Avoid scams

It’s essential to stay alert to potential scams. Apply these tips and stay safe:

  • Make sure the agent or brokerage is registered and has reliable references.
  • Do not make any payment before personally visiting the property and having a contract formalized before a notary.
  • Use only recognized platforms and portals.
  • Be wary of last-minute offers or listings that seem “too good to be true.”
  • Avoid using cash when finalizing the rental.
  • Review each clause of the contract in detail before signing.

Considerations before choosing a home

Before choosing a house or apartment to rent, it’s important to consider several factors, for example:

  • Location:

Location is one of the most relevant aspects when choosing a home. Beyond the city, consider the distance to your workplace and other frequent destinations.

  • Neighborhood:

Research the type of neighborhood, safety, infrastructure, recreational areas, community profile, and any other information you consider significant for making a decision.

  • Rental cost:

Make sure the rent fits within your means. Create a budget that includes your monthly income and expenses.

Below are tenants’ rights and obligations in the United States.

Payments and deposits

The tenant must pay the monthly rent and the agreed deposit on time. Both payments can be made by bank transfer, bank deposit, or check.

Maintenance and repairs

The landlord must ensure the property is in optimal condition and has all utilities. In turn, the tenant agrees to take care of the premises, keep them clean, and report any defects requiring maintenance.

Tenant legal protections

Tenants are protected by U.S. law against unfair practices, such as:

Refund of the security deposit if conditions are met.

Protection against unjustified or no-notice eviction.

Make your rent payments online safely and conveniently with Común

Renting your first home in the United States doesn’t have to be overwhelming. Take time to learn the most common requirements and consider alternative solutions like those in this article. This way, you’ll see it is possible to open the door to decent housing.

With the right preparation and tools, the rental process becomes much simpler and more accessible.

Rely on Común, a financial platform that addresses day-to-day needs in the United States, with an intuitive mobile app, so opening an account is quick and easy using qualifying official identification from your country of origin. It also makes it simple to send remittances up to the applicable limits to LATAM countries, so your family receives more, with competitive fees.

Discover Común, an excellent option dedicated to serving immigrant communities in the United States, with support available in Spanish.

Open your checking account today with a partner that understands your needs as an immigrant!

Frequently Asked Questions

If you still have questions, check our FAQs.

How much does rent cost in the United States?

The national average for rental housing is around $2,100 USD.

Where is it cheaper to live in the United States?

Cities such as Laredo, Texas, and Toledo, Ohio report the most affordable living costs.

Financial Education

How to deposit money into someone else's bank account: 5 updated methods (2026)

8 min de lectura

How to deposit money into someone else's bank account: 5 updated methods (2026)

In 2026, there are more ways than ever to send money to another bank account, but each option works differently. Some methods require a routing and account number, while others only need a phone number, email, or QR code.

5 ways of depositing money into someone else's bank account

Method What You Need From the Recipient Speed Typical Cost Best For
Bank branch depositFull name + account numberSame day or next business dayUsually no feePaying rent, helping family
ACH bank transferRouting number + account number1–3 business daysOften freeTransfers between financial institutions
P2P appsPhone number, email, username, or QR codeMinutes to 1 business dayOften freeEveryday payments and splitting expenses
Wire transferFull bank details and identity informationSame dayFees vary by financial institutionUrgent or high-value transfers
Check depositRecipient's name and mailing/deposit informationSeveral business daysUsually low or no feeDocumented or scheduled payments

Bank branch deposits

One of the simplest ways to deposit money into someone else's account is by visiting their bank branch directly. To deposit money at a branch, you generally need: the recipient's full name, the recipient's account number, and the cash or check you want to deposit.

ACH bank transfer

ACH transfers are electronic bank-to-bank transfers through the Automated Clearing House network. To send an ACH transfer to another person's account, you need: the recipient's bank routing number and account number.

P2P payment apps

Peer-to-peer payment apps like Común's Pay, Venmo, Cash App, and Zelle allow you to send money quickly to another person using just a phone number, email, username, or QR code.

Wire transfer

Wire transfers are electronic bank-to-bank transfers that complete quickly, usually the same business day for domestic transfers. They are typically used for large amounts or urgent payments.

Check deposit

You can also write a personal check to another person. This option is slower than digital methods but can be useful for documented or scheduled payments.

FAQ

Can I deposit cash into someone else's bank account?

It depends on the bank. Some banks allow cash deposits into third-party accounts at a branch, while others may restrict it due to fraud prevention policies.

What is the fastest way to send money to another account?

P2P apps like Común's Pay, Venmo, and Zelle are generally the fastest for everyday transfers. Wire transfers are faster for large amounts.

Común is a financial technology company and not a bank. Banking services are provided by Community Federal Savings Bank, Member FDIC. Peer-to-peer payments services are provided by Cross River Bank.

Instant payments

How do I send money through Xoom? Your complete 7-step guide

8 min de lectura

Today, sending money to other countries has become a basic need for millions of immigrants living in the United States.

According to the IDFR ( International Day of Family Remittances) campaign in 2025, over the last decade, immigrants sent around 5 trillion dollars in remittances to their countries of origin, which are essential for food, housing, health, and other basic expenses.

To meet this need, there are applications such as Xoom, a PayPal service for transferring money using various payment methods and in a secure manner.

In this guide, we will review how to send money with Xoom step by step, its main features, and some alternatives to connect with your family outside the U.S.

What is Xoom, and is it safe to send money with this service?

Xoom is a digital transfer network owned by PayPal that operates entirely online and offers different sending options to facilitate transactions.

It has become one of the most popular options for making international digital money transfers, due to the backing provided by PayPal, which gives users a sense of security.

In addition to PayPal’s backing, Xoom has high security standards for transferring money, such as SSL encryption and the VeriSign seal.

Additionally, its services are available to send money from the United States to more than 70 countries, including Mexico, Guatemala, Honduras, Peru, among others.

7 detailed steps to send money with Xoom

To send money through Xoom, just follow the steps below.

Access Xoom (web or mobile application) and sign in or register

You can choose to log in via the website www.xoom.com or the mobile application. Once there, sign in or open an account with your email address. You can also use your PayPal account to access.

Select the destination country and the amount to send

Choose the country to which you want to send the transfer. Then you will see the sending options available for the selected destination.

Choose the sending method

Xoom offers the following payment methods:

  • Bank deposit
  • Cash pickup at physical locations, such as Oxxo or Elektra
  • Mobile top-up
  • Bill payment
  • Cash delivery

Provide the recipient’s details

The information you must enter is:

  • Full name, as it appears on their official ID
  • Address
  • Phone number
  • Bank account (if applicable, depending on the sending method)

Select your payment method

Next, enter the amount you want to send and select the payment method, among which are:

  • Linked bank account
  • Debit card or credit card
  • Available balance in your PayPal account

Review and confirm the transaction

Before confirming the transfer, Xoom will display the details so you can verify they are correct, along with the amount corresponding to fees, as well as the exchange rate used for the currency conversion.

Track your transfer with the tracking number

Obtain a tracking number and check the status of your transfer directly in Xoom’s application or website.

Key aspects to consider when using Xoom

Although Xoom is a popular alternative for making fast and secure transfers, it is important to consider several aspects before choosing this option.

Sending fees

Xoom’s sending fees are not fixed; they depend on the destination country, the amount to send, and the payment method.

Generally, the most expensive method is with a credit card and the least expensive is through an  account.


Platform Fee Exchange rate Delivery time Delivery options
Xoom From 2.99 USD, depending on the sending type Less favorable Minutes to hours Bank deposit, cash pickup, home delivery
Común Fee starting at 2.99 USD, up to the applicable limits Competitive (Clarification: Results may vary depending on destination country and sending method) Minutes Cash pickup, bank deposit

Exchange rate

The exchange rate can be another drawback because, in addition to being calculated directly on Xoom’s platform, it varies depending on the selected transfer method.

Sending limits

Xoom imposes sending limits that depend on each account’s verification level. For unverified users residing in the U.S., the daily limit is $2,999 USD. By contrast, verified users can send up to $10,000 or $50,000 USD per day, depending on their verification level.

Receiving options

Xoom has different receiving options, but they may vary depending on the destination country.

In general, it is possible to send money for cash pickup at different payout locations, by bank deposit, top-up, or bill payment.

Security and reliability

Xoom is backed by PayPal, in addition to SSL/TLS encryption to protect your financial information and anti-fraud monitoring to ensure your money reaches its destination.

Delivery times

Generally, money transfers via debit card and cash are reflected within minutes. However, other sending methods, such as bank deposit, can take from 1 business day.

The total time will appear before you confirm your transaction in Xoom’s application or on its website.

Accessibility

Xoom is also available in Spanish and, overall, is easy for migrants in the United States to use.

Modern alternatives to sending money with Xoom: Why is Común a smart choice?

Sending money outside the U.S. is essential, as is having efficient international transfer services such as Xoom. However, there are also more innovative options that offer you greater advantages and lower costs so that your family and friends receive much more.

Común is an innovative and comprehensive financial service that meets the financial needs of users living in the United States, especially immigrants. Unlike Xoom, Común has a specialized focus and transparent fees.

With Común:

  • Open your account with an official ID from your country; more than 100 identifications are accepted.
  • After your first free transfer, pay a fee starting at $2.99 USD per transfer, up to the applicable limits.
  • Access customer service in Spanish and English, available 24/7.
  • Get a Visa debit card to make purchases at physical merchants.
  • Manage your finances from Común’s mobile platform, where you can sync your external bank account and manage your finances from the Común platform.

Still unsure which option is most convenient for sending money? Discover Común and get to know the easy and safe side of finance.

Frequently asked questions

If you want to learn more, see our FAQ section

How do I send money from Mexico to the United States using Xoom?

It is not possible to send money from Mexico through Xoom, since it only allows transfers from the United States, Canada, and other European countries.

How long does it take for money to arrive via Xoom?

Depending on the sending method, it ranges from minutes to up to 3 business days.

Is it safe to use Común to send money to Latin America?

Yes, Común has the necessary security measures in place to keep your money and personal data safe.

Can I use Común even if I don’t have a PayPal account?

Yes, Común is an independent platform from PayPal, and you can open an account with official ID from your country.

Can I make cash deposits if I don’t have a bank account in the U.S.?

Yes, Común allows you to deposit cash at numerous locations near you.

Financial Education

How to Call Guatemala from the USA in 2025

8 min de lectura

How to Call Guatemala from the United States Easily and Affordably

One of the main wishes of Guatemalan immigrants arriving in the U.S. is to stay in frequent contact with loved ones through efficient and affordable telecom services.

However, confusion is common when dialing because of the codes needed to connect U.S. phone service to Guatemala.

In reality, once you have the right codes, calling Guatemala from the U.S. is quite simple—and this article shows you how.

Below you’ll learn the step-by-step dialing process with examples, plus money-saving options and tips to avoid extra charges.

3 Basic Steps to Dial Guatemala from the USA

First, know the U.S. international exit code—it goes at the very start of the number. 

Here are the basic steps to dial Guatemala.

1) Dial 011 from a landline or “+” from a mobile 

The U.S. international exit code is 011 (landlines). On mobile phones, use the “+” sign.

2) Dial 502 - Guatemala’s country code

The next step is to enter Guatemala’s code, which is 502. Every country has a code that identifies it internationally to connect telephony services. 

3) Dial the 8-digit local number (landlines and mobiles) 

Finally, dial the Guatemalan phone number exactly as it is, whether you’re calling from a landline or a mobile phone.

Keep in mind that the first digit of a Guatemalan phone number indicates whether it’s a landline (2) or a mobile (5).

Here you have some dialing examples: 

  • Landline, Guatemala City: 011 + 502 + 2 ### ####
  • Mobile, metro area: 011 + 502 + 5 ### ####

Guatemala Prefixes: Identify Landline vs. Mobile

As mentioned in the previous section, the first digit of a Guatemalan number indicates whether it’s a landline or mobile. It also indicates the carrier and the region.

Therefore, before calling Guatemala, identify this digit so you know exactly what type of number you are dialing.

Below is a table with the prefixes to make them clearer.

Number type

Prefix

Example from U.S.

Landline, Guatemala City 

2

011 502 2 ### ####

Landline, Metro Area

6

011 502 6 ### ####

Landline, rest of country

7

011 502 7 ### ####

Mobile, major operators

3, 4 or 5

011 502 3 ### ####

Modern Ways to Save on Calls to Guatemala

It’s very likely that the distance between the United States and Guatemala will make you need to place phone calls more often to keep up with your family and friends.

Fortunately, today’s international calling rates are very different from what they were a decade ago, when callers were charged per minute. That made it difficult to maintain constant communication between families living in different countries.

Today you can choose telecommunications services with far more affordable calling plans, as well as apps that work over a Wi-Fi connection.

Here are some options to call Guatemala easily.

VoIP applications

Nowadays, the easiest way to make calls—both domestic and international—is through VoIP (Voice over IP) apps, which connect over Wi-Fi or mobile data.

One of the most popular is WhatsApp, which has millions of users worldwide and, in addition to calls, also offers video calls, text messages, voice notes, and frequent updates.

Other similar apps available include FaceTime, Google Voice, and Skype.

International plans from phone carriers

Although apps offer a very affordable way to stay in touch, one downside is that call quality depends on the internet connection.

If you need consistently smooth calls, an international plan is ideal. Major U.S. carriers like Verizon, AT&T, and T-Mobile offer international plans with affordable rates.

Prepaid calling cards

Prepaid cards are a more traditional option. They’re best if you won’t be in the U.S. for long, since you only pay for the minutes you need and don’t rely on a phone plan or internet connection.

Bundles with minutes to Guatemala included

Some providers offer low-cost bundles with minutes to call Guatemala. Examples include Rebtel and Boss Revolution.

Tips to avoid extra charges on your calls

The cost of calling Guatemala can end up higher than expected. Here are some tips to keep in mind.

Common dialing mistakes when calling Guatemala:

  • Not dialing the full international prefix. 

If you don’t dial the U.S. exit code 011 + Guatemala’s country code 502, the call may not connect or may be billed as a domestic call.

  • Adding a 0 to mobile numbers. 

In Guatemala, both landlines and mobiles have 8 digits, so there’s no need to add a leading 0.

  • Mixing up the first digit. 

The first digit indicates landline vs. mobile. If you confuse it, the call may fail or connect using another country’s code.

  • Not checking your plan or rates before calling. 

Carefully review plan costs and pick the best rates to avoid overpaying.

Tips for immigrants who need to call Guatemala

  • Use apps over Wi-Fi whenever possible. 

Mobile apps over Wi-Fi are the most affordable option—just make sure you have a strong signal for smooth calls.

  • Confirm the Guatemalan number has 8 digits.

Guatemalan numbers always have 8 digits, whether landline or mobile.

  • Compare rates across providers. 

Take time to compare rates and benefits—unlimited minutes, included data, social apps, etc.

Stay connected with your family in Guatemala with Común

Ready to call your loved ones in Guatemala? Remember you need the U.S. exit code, the country code, and the local number. You also learned practical tips to make the process easier.

Staying in touch across borders is essential to bridge the distance. Another way to care for your loved ones is by sending money through fair, secure services.

Discover all the benefits of Común!

  • Checking account with clear, competitive fees.
  • International money transfers.
  • Común’s mobile app available in Spanish and English that accepts 100+ official IDs for account opening.
  • Debit card for everyday purchases and payments.

Open your Común account today and complement your calls with a fintech platform that connects and supports you in the U.S.

Frequently Asked Questions (FAQ)

If you still have questions, see the section below.

What happens if I don’t dial 011 or “+”?

Your call won’t be recognized as international, so it may be treated as local or fail with an error.

What’s the cheapest option to call Guatemala?

Internet-based apps like WhatsApp are the most economical option.

How can I tell if a Guatemalan number is landline or mobile?

Landlines start with 2 and mobiles with 5.

Financial Education

Banking Services for Small Businesses: A Complete Guide

8 min de lectura

Small Businesses

Running a small business involves making numerous financial decisions, and choosing the right banking services is crucial for success. Separating personal assets from business assets in an LLC structure is important for protecting personal property in case of business bankruptcy. Community banks and modern financial platforms offer a variety of services tailored to meet small businesses' unique needs. This complete guide explores the essential banking services for small businesses, highlighting their benefits and how they can support growth and stability.

Understanding Different Types of Small Businesses and Their Banking Needs

Before exploring specific banking services, it's essential to understand the range of small businesses and their unique financial needs. Different types of small businesses — like sole proprietorships, partnerships, LLCs, corporations, nonprofits, home-based businesses, and startups — require tailored banking solutions to support their growth and stability. Keeping business and personal bank accounts separate offers benefits like accurate record-keeping, simplified tax preparation, better financial organization, and enhanced professionalism. By recognizing these differences, you can better appreciate how community banks and financial platforms like Común meet small business owners' diverse needs. This understanding lays the groundwork for selecting the most appropriate banking services to ensure financial health and success.

Business Checking and Savings Accounts

Having a dedicated business checking account is fundamental to managing your finances effectively. It lets you separate personal and business transactions, simplifying bookkeeping and ensuring clear financial records. Many banks offer business checking accounts with features like free transactions, low fees, and online banking capabilities.

When opening a business bank account, gather the required documentation, like your Employer Identification Number (EIN), and decide whether you want to apply online or visit a branch. Understanding the fees and essential steps to open the account is crucial.

A business savings account is also vital. It helps you set aside funds for future investments, emergencies, or growth opportunities. Look for accounts with competitive interest rates and flexible access to your funds.

Business Loans and Lines of Credit

Access to credit is often essential for small business growth. Community banks and other financial institutions provide various loan products, including term loans, lines of credit, and SBA loans. These financial products can help you finance new equipment, expand operations, or cover unexpected expenses.

  • Term Loans: Term loans issue lump sums of capital that are repaid over fixed periods of time with predetermined interest rates. They're suited for large, one-time investments, like purchasing equipment or renovating a workspace. The predictable repayment schedule helps with budgeting and long-term planning.
  • Lines of Credit: Lines of credit offer flexible borrowing options, letting you draw funds as needed and pay interest only on the amount you use. This flexibility can be a lifesaver during cash flow shortages or when financing immediate needs, like inventory purchases or emergency repairs. Lines of credit are revolving, meaning funds become available again as you repay them, making them an ongoing financial resource.
  • SBA Loans: Small Business Administration (SBA) loans are partially government-guaranteed, making them more accessible to small businesses that might not qualify for traditional loans. They offer competitive interest rates and longer repayment terms, which can be particularly beneficial for startups and businesses with less-established credit histories.

Working with a community bank for loans and lines of credit means you benefit from personalized service. Bank representatives can provide tailored advice, helping you choose the right loan product for your needs and guiding you through the application process. This relationship-based approach ensures you get the support needed to grow your business sustainably.

Payment Processing, Payroll, and Cash Flow Management Services

Effective financial operations are critical to any small business's success. This includes processing payments, managing payroll, and ensuring efficient cash flow. Here's how comprehensive banking services can support these needs:

  • Merchant Services: Merchant services are crucial for businesses that need to process customer payments. These services include credit card processing, point-of-sale (POS) systems, and online payment gateways. A reliable merchant services provider ensures transactions are processed quickly and securely, improving customer satisfaction and cash flow. By offering seamless payment solutions, banks help businesses deliver a better customer experience and streamline their revenue collection process.
  • Payroll Services: Managing payroll can be complex and time-consuming. Many banks offer payroll services to simplify this process. These services handle everything from calculating wages and taxes to direct deposits and payroll tax filing. By outsourcing payroll, businesses can ensure accuracy and compliance with tax regulations, freeing up time to focus on core operations. Efficient payroll management not only saves time, but also helps maintain employee satisfaction by ensuring timely, accurate payments.
  • Cash Management: Effective cash management is essential to maintaining healthy cash flow. Banks offer various cash management services, including remote deposit capture, ACH payments, and wire transfers. These tools help businesses efficiently manage incoming and outgoing funds, reducing time spent on manual processes and improving overall financial control. Proper cash management ensures businesses can meet their financial obligations and invest in growth opportunities without experiencing cash shortages.

By integrating these services, banks provide a comprehensive solution that supports small businesses in maintaining smooth, efficient financial operations.

Online and Mobile Banking

In today's digital age, online and mobile banking are indispensable. These services provide convenient access to your accounts, letting you monitor transactions, transfer funds, and pay bills anytime, anywhere.

  • Digital Transformation: Community banks are adopting new technologies to improve the customer experience through online and mobile banking platforms. These platforms offer 24/7 access to your accounts, letting you manage your finances from the comfort of home or on the go. You can easily check balances, view transaction history, and transfer funds between accounts.
  • Advanced Features: Many online and mobile banking services include features like bill pay, mobile check deposit, and budgeting tools. Bill pay lets you schedule payments to vendors and service providers directly from your account, ensuring timely payments and simplifying your bookkeeping. Mobile check deposit lets you deposit checks by taking a photo with your smartphone, saving trips to the bank.
  • Security Measures: Online and mobile banking platforms use advanced security measures to protect customer data and ensure secure transactions. This includes encryption to protect information, multi-factor authentication to verify user identity, and regular security audits to identify and address potential vulnerabilities. Real-time fraud alerts help you quickly detect and respond to suspicious activity, improving your overall financial security.

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Common Problems Small Businesses Face With Banking Services and Financial Health

While banking services are crucial to small business operations and growth, many small business owners face various challenges when managing their financial needs. Understanding these issues can help businesses make more informed decisions and find solutions that better fit their requirements.

  • High Fees and Hidden Costs: Many small business owners find that banking services come with high fees, including monthly maintenance charges, transaction fees, and penalties for not maintaining a minimum balance. Hidden costs, like wire transfer fees, overdrafts, and additional services, can also add up, putting pressure on the business's cash flow.
  • Limited Access to Credit: Securing loans and lines of credit can be particularly challenging for small businesses, especially startups or those with less-established credit histories. Traditional banks often have strict lending criteria, making it difficult for small business owners to access the funds they need for growth and operations.
  • Inadequate Customer Service: Small business owners frequently report dissatisfaction with the customer service provided by their banks. Long wait times, lack of personalized service, and insufficient support for small-business-specific issues can hinder a business's ability to effectively manage its finances and resolve issues quickly.
  • Complexity and Inaccessibility: Banking services can often be complex and difficult to navigate. Small business owners, who may not have extensive financial knowledge, can find it challenging to understand and use the full range of services offered. Additionally, inaccessibility to bank branches or limited online services can be a significant obstacle for businesses that require frequent banking interactions.
  • Security Concerns: With the growing prevalence of cyber threats, security is a major concern for small businesses. Ensuring banking services offer robust security measures to protect sensitive financial data is crucial. However, not all banks offer the same level of security, leaving some businesses vulnerable to fraud and data breaches.
  • Integration With Business Tools: Small businesses often use various tools and software to manage their operations, like accounting software and payment processing systems. Issues can arise when banking services don't integrate smoothly with these tools, leading to inefficiencies and increased administrative burden.
  • Lack of Financial Education and Support: Many small business owners struggle with financial literacy, which affects their ability to make informed banking and financial decisions. Banks that don't offer enough financial education resources or support can leave business owners feeling overwhelmed and ill-prepared to manage their finances effectively.
  • Limited Product Offerings: Some banks may not offer a wide range of products tailored to small businesses' specific needs. This can include specialized loan products, cash management services, or flexible payment solutions. Limited product offerings can restrict a business's ability to find suitable financial tools that support its growth and operational needs.

Understanding these common issues can help small business owners better navigate the challenges they face with banking services. By seeking out community banks or financial platforms like Común that prioritize transparency, customer service, security, and integration with business tools, small businesses can find banking solutions better suited to their needs and supportive of their financial success.

Conclusion:

Choosing the right banking services is essential for your small business's success and growth. From checking and savings accounts to loans, merchant services, and digital banking, the right financial products and support can help you manage your finances effectively and reach your business goals. By partnering with a community bank and leveraging platforms like Común you can access the tools and expertise needed to thrive in today's competitive market.

Integration and Support

Many community banks pride themselves on offering personalized service and financial advice. Building a relationship with your bank can provide valuable insight into managing your finances, accessing credit, and planning for future growth. Take advantage of workshops, seminars, and one-on-one consultations offered by your bank to improve your financial literacy and business knowledge.

For small businesses looking to leverage modern financial technology, integration with platforms like Común can improve their banking experience. Común offers a range of features tailored to small businesses, including instant notifications, secure login, and personalized customer support available seven days a week. By combining the strengths of traditional community banking with the convenience of digital banking, Común provides a comprehensive solution for managing your business finances.

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Checking account

Open an Online Banking Account

8 min de lectura

Opening an online banking account is very easy these days. We’ll show you the key factors you should consider when choosing the digital bank that best fits your profile, since there are multiple options on the market. We’ll also explain how to open an online account effectively.

Opening an online banking account in the U.S. can be done in minutes from your cell phone. All you need is a valid ID, a U.S. phone number, and your address. Platforms like Común do not require an SSN and accept more than 100 Latin American IDs, making the process accessible for immigrants from day one.

What is online banking and what are its advantages?

Online banking consists of managing your money and carrying out financial transactions through the internet or a mobile app, without needing to visit a physical bank branch. This includes checking your balance, making transfers, paying bills, depositing checks, and more.

The main advantages are 24/7 availability, access from anywhere, no lines or office hours, and generally lower fees than traditional banks because they do not have physical infrastructure costs.

How to choose the best online bank for you

Not all online banks are the same, especially for immigrants. The most important factors to consider are:

  • Opening requirements: do they ask for an SSN? Do they accept a passport or consular ID?
  • Fees: monthly fee, minimum balance, ATM charges
  • Language: do they offer support in Spanish?
  • Security: is it backed by the FDIC?
  • Features: Zelle, direct deposit, remittances, virtual card

Steps to open an online banking account

The general process for opening an online banking account in the U.S. is as follows:

  1. Download the chosen bank’s app
  2. Provide your full name, date of birth, and address
  3. Upload a photo of your ID (passport, national ID, consular ID)
  4. Verify your phone number with an SMS code
  5. Accept the terms and conditions
  6. Receive approval (usually instant or within minutes)
  7. Request your debit card and start using your account

Open an account without an SSN: options for immigrants

Many traditional banks require an SSN to open an account. However, Común allows you to open an account with a passport, consular ID, or other forms of Latin American identification. There is no minimum balance, no monthly fee, and the process is completely in Spanish. The account includes a VISA debit card, access to Zelle, early direct deposit, and remittances starting at $2.99.

Frequently asked questions about opening an online banking account

Can I open an online bank account without going to a branch?

Yes. Digital banks like Común let you open an account 100% online from your phone, without visiting any branch. All you need is your ID and a U.S. phone number. The process takes about 3 minutes, and approval is instant in most cases.

What documents do I need to open an online bank account in the U.S.?

It depends on the bank. Traditional banks generally ask for an SSN or ITIN, photo ID, and proof of address. Común accepts more than 100 Latin American IDs — passport, consular ID, national ID — without needing an SSN or minimum balance. You only need a U.S. phone number and your current official identification.

Are online banking accounts safe?

Yes, if they are backed by the FDIC. Regulated digital banks in the U.S. offer the same level of protection as traditional banks: up to $250,000 per account holder insured federally. They also use SSL encryption, two-factor authentication, and anti-fraud systems. Común operates through Community Federal Savings Bank, an FDIC member.

Can I have more than one online bank account at the same time?

Yes, there is no legal limit. Many people have accounts at multiple banks: for example, one for everyday spending and another for savings. You can have a Común account for day-to-day use in the U.S. and keep your account in your home country to receive funds when you travel.

How long does it take for an online bank account to be activated?

Most digital banks approve the account within minutes. The physical card arrives by mail in 5-10 business days. However, the virtual card is available as soon as you are approved, allowing you to make online purchases or add the card to Apple Pay or Google Pay right away.

Can I receive my paycheck in an online banking account?

Yes. All online banking accounts that have a routing number and account number accept payroll direct deposit. Común has its own routing number and lets you generate a pre-filled form to give to your employer. Many digital accounts also advance the deposit up to 2 days before the official date.

Community

Común: Digital Banking for Immigrants in the U.S.

8 min de lectura

Común does not have branches, but it has a team that supports its customers 24 hours a day, 7 days a week, from the comfort of their homes, in three different languages.

Building a better future for immigrants in the U.S. is a core principle of Común’s mission. Accessible and easy-to-understand banking options are a key part of the immigrant journey. However, the options are scarce.

Complex, cumbersome, and expensive options are the norm. Activities that may seem trivial and intuitive to those born in the U.S. are overwhelming and confusing for a newly arrived immigrant. Everything from setting up direct deposit with an employer to sending money home, making payments for goods and services, or understanding how to build a credit score seems too complex for anyone who has never had to do this in the U.S., let alone at all.

Hidden fees and costly charges add another layer of stress when starting a financial life in the U.S. Between minimum account balances, monthly fees, overdraft charges, large check deposit fees, extortionate international transfer fees, and everything else, maintaining and using a bank account in the U.S. can be expensive. For manual laborers, this can represent a significant percentage of their wages.

The physical locations of traditional banks can also be scarce in some areas. Since opening a bank account or depositing a check or cash into the account must be done at a branch, this is a significant burden for someone living in a remote area. Many immigrants, sometimes working on remote farms or factories, live miles away from the nearest bank branch. Transportation costs to those branches add to the already high fees of using and maintaining an account.

Even if the banking services provided were more intuitive, digital, and lower cost, another major barrier remains. Obtaining the necessary documentation to open a bank account can also make access to fair and simple financial services difficult. Immigrants fortunate enough to have work authorization still need to gather important documentation that is not always available to them. For those who have come to the U.S. seeking asylum or better work opportunities through a more unconventional path, the documents required to open an account are often prohibitive.

Building a 100% digital banking platform to solve the issues mentioned above is part of what Común seeks to achieve because we believe in helping unlock social mobility. But a digital, low-cost, and intuitive platform is not enough. To navigate this process, immigrants need help, and help is best found in a Community that understands them when they need it most.

That is why not only our customers are part of our Community, but also the people who help them 24 hours a day, 7 days a week through our app, social media, WhatsApp, or by phone. Beyond solving an immediate problem, the support provided goes further. It teaches and educates, empathizes, and strives to foster a sense of Community among people who understand them, in terms they comprehend and in the language they speak. This is the core of true digital community banking. Our team helps them set up direct deposit, get refunds for charges they disagree with, and everything else.

At Común, the first step in this journey has already begun. Our team in Mérida, Mexico, is part of our Community and the one we seek to serve. They are an extension of our mission and our digital platform, and a necessary ingredient in unlocking social mobility for millions of immigrants in the U.S.

Cuatro personas sonrientes abrazadas de cerca, mostrando alegría y amistad.
Mujer sonriente con camiseta blanca, sentada al aire libre con árboles y luz solar de fondo.
Hombre sonriendo con gorra y camiseta gris, sentado en un establo junto a un cubo azul.
Mujer joven con camisa rosa ajustando un auricular mientras mira un teléfono móvil frente a una pared marrón.
Familia sonriente con dos niñas vestidas con vestidos a cuadros sentados juntos en un patio soleado.
Mujer con guantes y protector facial manipulando masa para tortillas al aire libre.
Niña pequeña mirando a la cámara con dos mujeres sonrientes detrás, al aire libre con fondo de muro blanco.

Thousands of immigrants are already achieving more with their money. You can too.