The total cost may depend on three main factors: the transfer fee, the exchange rate used to convert USD to Guatemalan quetzales (GTQ), and any charges applied when the recipient receives the money. The total cost can vary from one transfer to another, depending on the provider and delivery method.

For many Guatemalans living in the United States, sending money back home is important. Some people support their families by covering everyday expenses or helping during emergencies. According to the World Bank, Guatemala is the second-largest recipient of remittances in the Latin America and Caribbean region, after Mexico. Remittances play a vital role in supporting rural communities in Guatemala, which receive over half of total flows.

Today, there are many ways to send money to Guatemala from the United States, including banks, cash pickup services, and apps and digital platforms. Comparing costs, delivery times, and exchange rates before sending can help your family receive more money overall.

How much money can you send to Guatemala?

The amount you can send to Guatemala may depend on the provider you choose, your account verification level, and the payment method used for the transfer.

In general, there is no single universal limit imposed on personal remittances from the United States. However, money transfer companies and financial institutions usually apply their own transfer limits as part of fraud prevention and regulatory compliance requirements.

For example:

• Some providers may limit new accounts to smaller daily or monthly transfers.
• Verified users may qualify for higher transfer limits.
• Cash-based transfers sometimes have different limits than bank transfers.
• Certain services may request additional identification for larger transactions.

Before sending money, it is recommended to review the provider’s limits, accepted identification documents, and delivery methods available in Guatemala.

What determines the real cost of sending money to Guatemala?

The real cost of sending money to Guatemala may depend on three main factors:

Transfer fee

The transfer fee is the amount charged to process the remittance.

Some services use a flat fee structure, while others may adjust the pricing depending on the amount sent, payment method, or delivery speed. Some service providers may also offer promotional pricing for first-time transfers.

Although low fees can help reduce costs, they may not always represent the lowest total transfer cost once exchange rates and other charges are considered.

Exchange rate spread (USD to GTQ)

Another important factor is the exchange rate used to convert U.S. dollars into Guatemalan quetzales.

Some providers may apply a margin (also known as a spread) on top of the market exchange rate. Even small differences in the USD to GTQ conversion rate can affect how many quetzales your family receives, especially on larger transfers.

Comparing the final amount received in GTQ may provide a more accurate picture of the total transfer cost.

Recipient charges or withdrawal costs

In some cases, the recipient may face additional costs when receiving the money. These depend on the provider and delivery method.

There could be charges related to ATM withdrawals, cash pickup locations, bank processing, or currency conversion. These costs may vary depending on the institution or pickup network used in Guatemala.

What is the best way to send money to Guatemala from the United States?

The best way depends on your context and priorities. Today, there are many ways to send money to Guatemala from the United States, with different service providers offering features such as faster delivery times, multiple delivery methods, or lower overall transfer costs depending on the type of transaction.

Traditional banks

Some people choose to send money through traditional bank wire transfers. This option is available for people who already use a U.S. bank account.

However, international bank transfers can sometimes involve higher fees, slower processing times, special considerations such as banks in the U.S. generally being closed for federal holidays or additional requirements such as SWIFT codes and recipient banking information.

Cash transfer agencies

Cash pickup services continue to play an important role for many families in Guatemala, especially for recipients who primarily manage their finances in cash or who may not have easy access to traditional banking services.

Companies such as Western Union, MoneyGram, and Ria Money Transfer can offer extensive pickup networks across Guatemala through local banks, convenience stores, supermarkets, and remittance partners.

This option can be convenient for recipients who prefer immediate access to cash, although some traditional cash transfer services may involve higher fees or exchange rates that are less favorable compared to other options.

Digital apps and platforms

Another option is using apps and digital platforms specialized in international transfers.

Services such as Común, Félix Pago, Ria Money Transfer, and MoneyGram offer options to send money directly from your phone, either through an app or even WhatsApp. These services often include multiple delivery options available in Guatemala.

While some of these service providers focus mainly on remittances, others may also include features such as debit cards, mobile banking access, or account management tools. For example, Común (https://www.comun.app) offers a debit card that accepts more than 100 Latin American IDs for account verification, it also offers the option to send money on the app or using WhatsApp, and offers cash pickup options in Guatemala.

Comparing services for sending money to Guatemala

There are services available for sending money to Guatemala, but the fees, exchange rates, transfer speeds, and delivery methods can vary depending on the provider and transfer type. This table was created to provide a visual aid for comparing 5 popular remittance service providers in the United States to Guatemala.

The total amount received in GTQ is subject to change throughout the day due to exchange rate fluctuations, provider fees, and delivery methods.

To compare real-time transfer costs and exchange rates, you can use tools such as Común Compara (https://www.comun.app/compara) designed to help you have more clarity on remittance costs. If applicable, you may see a "Primer envío" toggle that reflects promotional pricing for eligible first transfers.

How does the recipient receive money in Guatemala?

It depends on the provider selected, as recipients in Guatemala can receive money through different delivery methods.

Bank deposit

Some service providers offer direct deposits into Guatemalan bank accounts in quetzales. The delivery speed can vary depending on the receiving bank and transfer verification process.

Cash pickup

Depending on the provider and the recipient's location, they can collect money from local banks, remittance agencies, supermarkets, or retail stores.

To receive the money, recipients often require a valid identification document and the transfer reference number.

Delivery times

Transfer times can vary depending on the provider, payment method, verification requirements, holidays, and delivery option selected.

Some digital transfers can arrive within minutes, while bank transfers or certain cash pickup options could take longer.

How can I send money to Guatemala with Común?

With Común, people can send money to Guatemala directly from the mobile app. To send money, you can follow the steps:

• Open your Común mobile app.
• Select "Send a Remittance."
• Choose or register the recipient.
• Enter the recipient's information, including bank details if needed.
• After registering the recipient, enter the amount you want to send.
• Review the exchange rate, transfer fee, and delivery method.
• Confirm the transaction.
• You can check the transfer status in your Común mobile app by clicking on the transaction.

Transfer fees start at 2.99 USD per transaction, up to applicable limits.

Why choose Común to send money to Guatemala?

Común’s vision is to become the leading financial platform for immigrants in the U.S. Therefore, it can include elements that are helpful for people sending money to Guatemala from the United States.

Some of the services include:

• Acceptance of more than 100 Latin American IDs for verification.
• Spanish-language app experience.
• Ability to send money directly from the app or WhatsApp.
• Multiple delivery methods available in Guatemala.

As with any financial service, transfer costs, delivery speeds, and availability may vary depending on the transaction details. You can learn more about Común on our website (https://www.comun.app/about-us) or in the app (https://www.comun.app/).

FAQ

How much does it cost to send money to Guatemala?

The total cost may depend on the provider, transfer fee, exchange rate, delivery method, and whether the recipient faces additional charges.

How long does it take for money to arrive in Guatemala?

Transfer times can vary depending on the provider and delivery method selected. Some digital transfers may arrive within minutes, while others could take several business days.

What is the best app to send money to Guatemala?

The best app may depend on what matters most to you, whether that's lower fees, exchange rates, delivery speed, or cash pickup availability.

Do I need an SSN to send money to Guatemala?

Some providers may require an SSN, while others may also accept an ITIN or alternative identification documents depending on their verification policies. It is important to check each service provider’s verification requirements.

How much money can you send to Guatemala from the United States?

Transfer limits may vary depending on the provider, payment method, and verification level.

Where can my family receive money in Guatemala?

Depending on the provider, recipients may receive money through bank deposits, cash pickup locations, mobile wallets, or other delivery methods available in Guatemala.

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Knowing how to receive money from the United States is essential, as remittances have become a key part of the economy for thousands of immigrant households. According to estimates, by 2030, migrant workers will send a total of $5 billion to their country of origin.

The growing need to send and receive money from abroad has encouraged the creation of new methods specifically designed for countries like Latin America. Below, we present the fastest, easiest, and safest options for receiving your money without complications.

You will learn everything about receiving money from the United States and Latin America: key aspects such as costs and security, requirements to open an account, and different applications for sending money from the United States. By the end of this article, you will know exactly which option is best suited to your needs.

5 Key Aspects to Consider When Receiving Money from the United States

Thanks to technological advances and financial openness, sending and receiving money through digital means is increasingly simple and accessible.

However, immigrant families still face various obstacles, such as high transfer fees, bank-imposed restrictions, and weak security measures.

Undoubtedly, this is not a decision to be taken lightly. Before accepting the terms and conditions of any provider, pay attention to the following key aspects:

Transfer Speed

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Access to cash quickly is a fundamental need for users receiving money from the United States. The reception time varies depending on the sender and other important factors:

• Type of bank: If the transaction is carried out through a traditional bank, it may take up to 5 business days. It is therefore advisable to opt for a company specialized in international transfers.

• Holidays or non-business days: These can also affect the speed of money reception.

• Receiving bank conditions: Each financial institution sets its own rules for receiving remittances, so it is advisable to consult your bank's specific conditions.

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Cost/Fees

A fundamental aspect to consider when receiving money from the United States is the fees, which can exceed 10% of the total amount and significantly reduce household support.

Consider an option that offers affordable costs and a favorable exchange rate.

Security and Reliability

The theft of personal data, commonly known as phishing, is the primary risk in international money transfers. To avoid becoming a victim of such fraud, make sure to use a reliable service through an official website or mobile app. Additionally, do not share passwords or sensitive information with third parties.

Ease of Use

According to the study Remittances to Latin America and the Caribbean 2024, 60% of migrant workers in the United States send money to their mothers. It is important to choose a provider that understands your needs and offers reliable, secure, and easy-to-use platforms.

Receiving Options

If for any reason you cannot receive money through bank transfers, look for an option that offers cash pickup locations near you, such as Oxxo or Walmart.

What Do You Need to Receive Money from the United States?

Regardless of the bank you choose the requirements for receiving money can be summarized as your basic personal information:

• Full name of the beneficiary
• Account number
• Name and address of the receiving bank
• SWIFT/BIC code of the receiving bank
• Address of the beneficiary
• Name of the intermediary bank

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The requested data may vary depending on the receiving country, so you may be asked for more or less information. Remember, no reputable institution will ask for passwords or access information to complete transfers or send money.

3 Methods to Receive Money from the United States Without Complications

If you need to send and receive money from the United States to Mexico, you can choose from the following options:

1. Receiving Money into Your Account

This is a simple way to receive money from the United States, as it allows you to do so from the comfort of your home via a mobile application.

In the case of Mexico, most traditional banks tend to receive transfers from the United States under their own terms and conditions. This means that fees and exchange rates vary by financial institution.

For Banorte and BBVA, the cost for international transfers is $30 plus VAT, regardless of the amount sent.

Receiving money through traditional financial institutions can be expensive; fortunately, there are more affordable alternatives.

2. Receiving Money Through Comun

Comun allows you to send money from the United States to Latin America with no charge on your first transfer and accessible fees thereafter. It is the preferred option among the immigrant community, offering shared language, interests, and goals: bringing families closer together through secure and affordable financial solutions.

Open your account with Comun and start sending money from the United States to your home without complications. Your family can receive it in local bank accounts or collect it physically at partner locations.

3. Receiving Money on Other Platforms

Wise

Wise is another platform that offers international money transfers. It is geared toward independent workers around the world who earn income from the United States.

Although it is a common alternative for receiving money digitally from abroad, it does not offer physical pickup options, which may be a drawback for migrant families.

Western Union

Western Union is one of the most popular options among migrant workers in the United States, as it allows for cash transfers without the need for a bank account, including to rural or hard-to-reach areas.

It is a suitable option in certain circumstances, but be aware that Western Union’s commission fees are typically high, and it uses a lower exchange rate than the market.

The cost of sending money depends on several factors, such as the method used and the destination country. However, the fee can reach up to 6%, not including the exchange rate difference.

MoneyGram

Finally, MoneyGram is an international money transfer service operating in over 200 countries, including Mexico.

Your Family Gets More for Less: Send Money with Comun from the United States. 

As you can see, sending and receiving money from the United States does not have to be complicated. Today, there are financial services that aim to bridge the gaps that hinder communication between businesses and individuals.

Comun is an accessible option for all, offering the best benefits for immigrant families:

• Access to a debit card and mobile app
• Account opening with official ID from your country
• Competitive fees for International money transfers, starting at $2.99 transfer fee
• No opening fees or monthly charges

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Compare and choose the option that best fits your needs. Remember that you have an ally in Comun to receive money from the United States without complications.

Frequently Asked Questions

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How long does it take for money to arrive from the U.S. to Mexico?

With Comun, your money arrives in minutes via bank transfers. Cash pickups at partner locations take as little as 1 hour.

What are the typical fees for receiving money?

Fees usually depend on the amount and destination country. Comun offers a transfer fee starting at $2.99, regardless of the amount sent up to the applicable limits.

Do I need a checking account to receive money?

Comun provides a checking account that includes a debit card and mobile application. However, it is not required, since you can receive money at physical locations.

Is it safe to receive money through digital platforms?

Absolutely. Comun is backed by major financial institutions. Your Comun account funds are insured by the FDIC up to $250,000 per ownership category through Community Federal Savings Bank (CFSB), member of the FDIC, in the event of CFSB’s failure.

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Finding a path that gives you job opportunities in the United States can be hard work, especially if you’re unfamiliar with the different visa types offered by the U.S. government.

The H-1B visa is an option that could open the door to a new life in the U.S. In this guide, we explain what it is, what it’s for, who can apply, when it applies, and its benefits and limitations.

It’s essential to understand this visa’s features—as well as how it differs from other work visas—so you can ensure it fits your professional goals in the country.

With this information, you’ll be able to plan a strategy to obtain the visa and fully establish yourself in the United States.

What is the H-1B visa in the United States?

The H-1B visa is authorization granted to foreign workers to temporarily perform specialty occupations that generally require specialized knowledge and prior experience.

It is a nonimmigrant visa with an initial duration of 3 years and, in most cases, can be extended up to a maximum of 6 years.

There are exceptions, such as when the temporary worker is in the process of obtaining permanent residence, in which case the visa may be extended for a longer period.

4 main requirements to obtain the H-1B visa

Before starting the immigration process, you should know the H-1B requirements and verify that your background aligns with them to determine eligibility.

1. Minimum education level

To obtain an H-1B visa, you must have a higher education degree or its U.S. equivalent. The job offer must also be related to the specialty area of the degree presented.

2. Job offer from a U.S. employer

As with the EB-3 visa, the H-1B also requires a job offer from a U.S. employer, who must file Form I-129 with USCIS.

3. Common professions where it applies

Keep in mind that this visa is used for jobs requiring specialized knowledge, and openings most often arise in the following areas:

• Various branches of engineering.

• Information technology, such as programming, software development, etc.

• Sciences, such as chemistry, biology, and physics.

• Healthcare.

• Finance, economics, and accounting.

• Architecture, mathematics, and technical fields.

4. Annual visa cap and the lottery process.

Another key point is that this visa has an annual issuance cap, divided as follows:

• Regular H-1B: 65,000 per fiscal year.

• Advanced degree exemption: more than 20,000 for U.S. master’s and doctoral degrees.

Because filings often exceed these limits, USCIS established a selection system consisting of electronic registration and a random lottery.

The draw occurs in two phases: first the 65,000 regular slots are selected, and then 20,000 additional slots are drawn for U.S. advanced degree holders.

Between March and April, employers receive notification of the lottery results. If not selected, you may wait for a second round if quotas aren’t filled or, otherwise, apply the following year.

What is the H-1B application process?

Below is how the H-1B application process works.

1. Register in USCIS’s system

First, the U.S. employer must register the candidate on USCIS’s official site during the designated window, generally in March. The registration fee—listed on the same site—must also be paid.

If the candidate is selected, the employer receives a USCIS notice and can proceed to the next stage.

Note that before filing with USCIS, the employer must obtain a certified Labor Condition Application (LCA) from the Department of Labor (DOL).

2. Employer files the petition

After selection, the employer has 90 days to file Form I-129, Petition for a Nonimmigrant Worker, along with required documentation.

At this stage, it’s necessary to show the position is a specialty occupation and that the candidate meets the requirements.

3. USCIS review and approval

USCIS reviews the filing and, if needed, issues a Request for Evidence to seek additional information or clarification.

If everything is in order, the employer receives an approval notice, and the candidate proceeds with consular processing or a change-of-status request.

4. Consular processing or change of status

If the candidate is outside the U.S., they must attend a U.S. consulate, complete Form DS-160, and appear for a consular interview.

If the candidate is already in the U.S. under another status, the employer files the H-1B petition indicating the worker is in the United States.

In both cases, USCIS approval is required before visa issuance can proceed.

Benefits and limitations of the H-1B visa

H-1B holders enjoy several benefits that can improve their lives and those of their families; however, it’s also important to note the limitations.

Benefits

Lawful work in the United States

Although temporary, the H-1B allows you to work legally in the United States in your field of specialty. This can open many doors and strengthen your professional experience.

Potential path to permanent residence

H-1B workers may later pursue permanent residence (a Green Card) and extend benefits to immediate family members such as a spouse and unmarried children under 21.

Limitations

Maximum duration of 6 years

As noted, this visa does not automatically confer permanent residence; it lasts a maximum of 6 years. Still, it can be a first step toward it.

Employer dependency

This visa depends entirely on the employer extending the job offer and completing the filing process.

Annual cap

The visa is numerically capped, and filings typically exceed the annual cap, reducing the likelihood of selection.

To prevent these limits from becoming obstacles, consider planning ahead if you intend to pursue permanent residence. You can also evaluate other work visas, such as EB-2 and EB-3, which may be more suitable for long-term plans in the United States.

Take the next step on your immigration path with Común

Here we covered how to file for the H-1B visa, the requirements, benefits, limitations, and who it’s ideal for.

When you arrive in the United States, you’ll need an ally to help you manage your finances easily. Meet Común!

• Debit card for everyday purchases and payments.

• Fast money transfers to your home country.

• Secure payment options.

Open your Común account today and manage your money in the U.S.

Frequently asked questions

How do I go from H-1B to a Green Card?

Your employer must sponsor permanent residence under an employment-based category, file PERM with the DOL, and then file Form I-140.

How long does the H-1B last?

A maximum of 6 years.

How much does an H-1B visa cost?

Form I-129: from $460 to $780.

An anti-fraud fee may apply.

O1 Visa Requirements to Work in the United States

The United States offers a wide variety of visas to include as many profiles as possible that can contribute their knowledge to the country.

One example is the O1 visa, intended for foreign nationals who possess extraordinary abilities in fields such as science, sports, and the arts.

This visa has very specific criteria. Therefore, in this article, we explain the requirements established by the U.S. government to obtain it, the classification of O1 visa types, and the documents required during the application process.

If you are looking for an alternative to obtain a work visa in a highly competitive field, the O1 visa could open the door to a new life.

What Is the O1 Visa and Who Can Apply?

The O1 is a U.S. nonimmigrant visa aimed at foreign nationals with extraordinary abilities or outstanding achievements in specific areas.

The concept of “extraordinary ability” can seem a bit ambiguous, but in this context, USCIS refers to individuals who have reached such a level of excellence in their field that they have verifiable national or international recognition.

This visa is divided into two main categories:

O-1A Visa

For individuals with extraordinary achievements in science, education, business, or athletics.

O-1B Visa

For individuals with extraordinary ability in the arts, motion picture, or television industry.

As you can see, it is an immigration document that demands a high level of achievement from applicants in specific areas of work.

Main Requirements for the O1 Visa

To qualify for an O1 visa, applicants must meet a series of requirements established by USCIS.

Below are the main requirements for the two categories of this visa.

For the O-1A Visa

Applicants with outstanding achievements in science, education, business, or athletics must demonstrate they meet the following eligibility criteria:

• Having received significant recognition with national or international impact.

• Membership in prestigious associations that require outstanding achievements.

• Mentions or features in reputable media outlets.

• Having participated as a judge of the work of others in the same field.

• Being the author of published scientific articles.

• Having collaborated with distinguished organizations in the area of expertise.

• Evidence of a high salary or remuneration compared to others in the same field.

For the O-1B Visa

Applicants with outstanding achievements in the arts, film, or television industry can demonstrate eligibility if they meet the following requirements:

• Having received major awards, such as Grammy, Emmy, Oscar, or Nobel Prize.

• Participation in renowned productions.

• Being recognized by media and critics.

• Demonstrable commercial success or popularity.

• Having led prestigious projects.

It is important to note that it is not necessary to meet all these requirements, but the more criteria the applicant fulfills, the easier it will be to obtain the visa.

In both cases, applicants must have a job offer or a sponsor in the United States.

Documents and Evidence Commonly Submitted with the Application

In addition to meeting the criteria, the applicant must have the following documents to prepare a complete application.

Form I-129, Petition for a Nonimmigrant Worker

This form must be filed by the U.S. employer or agent and should include the following details:

• Full name of the beneficiary.

• Detailed description of the project.

• Expected duration and location of the project.

Letters of Recommendation

This letter is essential to support the applicant’s experience in their field. It must be issued by a group of peers, a union, or an expert entity.

Job Offer Letter or Employment Contract in the U.S.

It is a document signed by the applicant and the employer that sets out the terms and conditions of employment, responsibilities, and duration.

Additionally, the previously mentioned requirements can be supported with the following documentation:

• Copies of publications, articles, or press materials.

• Evidence of memberships, awards, or recognitions.

• Financial statements or evidence of high remuneration.

If you have any doubts about your application process, consult an immigration attorney who can help you determine whether your profile fits this type of visa, which is often considered an elite category. Keep in mind that there are other options such as the EB-1 and H-1B visas.

Find Opportunities in the U.S. with Support from Común

In this article, we explained that the O1 is the visa for individuals with extraordinary abilities, aimed at people with outstanding performance in science, sports, and the arts. We also covered the approval requirements and documentation needed to demonstrate that you belong to the groups covered by this work authorization.

Arriving in a new country to work involves many changes and learning to adapt to customs and regulations. When it comes to managing money effectively, it is essential that immigrants have access to quality financial services.

Discover Común, the financial platform that makes life easier for immigrants in the U.S.!

• Checking account with clear and competitive fees.

• International money transfers with affordable costs.

• Mobile app available in Spanish that accepts more than 100 official foreign identifications.

• Debit card for everyday purchases and payments.

Open your account with Común today and build your future in the U.S. with a financial platform designed for immigrants.

Frequently Asked Questions (FAQ)

Can You Obtain an O1 Visa Without a Sponsor?

No, the O1 visa always requires a sponsor to initiate the process. This sponsorship may be provided by a U.S. employer or an agency that acts as an intermediary between the applicant and contractors in the United States.

Although this visa cannot be self-petitioned, there is an option to hire an agent to submit the initial petition.

How Much Money Is Required for an Investor Visa in the United States?

The most common investor visa is the EB-5, which requires a minimum investment of $1,050,000 if the investment is made in a rural area or one with high unemployment.

A key requirement is that the project must create or maintain at least 10 full-time jobs in the United States.

Another investor visa option is the E-2, or treaty investment visa, which does not require a fixed amount but requires the applicant to prove that the investment is large enough to generate a positive impact.

Which Documents Carry the Most Weight for Approval?

The documents that usually carry the most weight for O1 visa approval are those that demonstrate sustained and verifiable recognition.

For example:

• Major awards.

• Publications in recognized media.

• Participation as a judge of others’ work.

• Membership in selective associations.

• Evidence of participation in well-known projects.

• Letters of recommendation from experts or field leaders.

Although it is not necessary to present all these documents, the more evidence there is, the greater the chances of approval.

How Long Does the O1 Visa Last and Can It Be Renewed?

The initial duration is 3 years, depending on the project. Extensions of 1 year can be requested as long as the requirements continue to be met.

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Are you looking for an option to send and receive money within the United States? In the digital era, it is essential to have access to an immediate, secure, and free transfer service.

Sometimes sending and receiving money can be challenging due to high fees or limited access to the banking system. For this reason, knowing how to register for Zelle and learning about alternative solutions such as Comun will be extremely useful for sending money without complications through the most efficient services.

In this guide, we will explain what Zelle is, how to register, what requirements are necessary to send and receive money, and why Comun works as a complementary solution to expand your options when facing restrictions that could hinder your access to mobile payment services.

What Is Zelle and How Does It Work for Your Daily Payments?

Zelle is a digital P2P (peer-to-peer) payment service available in the United States. It is associated with more than 20,200 traditional and digital banks and credit unions, such as Bank of America, Wells Fargo, Ally Bank, Capital One, and Navy Federal Credit Union. Zelle is well known for its wide coverage and ease of transferring funds between users of this system.

Other advantages of Zelle include:

• Near-Instant Transfers
  Users can receive their money within minutes.
  
  
• Ease of Use
  It is directly linked to bank applications, eliminating the need for an external app.
  
  
• Security
  It is backed directly by banking institutions, so you can be confident that your money will reach its destination.
  
  
• Usage Fees
  You can send and receive money without paying commissions to other Zelle users.
  
  

Please note that Zelle is only available within the United States. If you need to make international transfers, find the best options here.

How Does Zelle Work?‍

Zelle operates through its connection with their affiliated banks’ applications. To send and receive money, you must first verify that your bank is part of this service’s network.

If so, complete your registration directly through your bank’s online platform and begin sending and receiving money to your account using a phone number or email address.

Using Zelle is very practical for daily transactions such as paying rent or purchasing goods and services. It is also a secure way to send money to family and friends.

In addition to Zelle, there are other alternatives for sending and receiving money within the United States. Discover the 6 best mobile apps of 2025.

What Changed in Zelle in January 2025?

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Zelle announced an important change in its application that took effect in April 2025. The change consists of eliminating transfers through its standalone app, as the service can now only be accessed through the online banking platforms of U.S. financial institutions integrated into its network.

If you wish to download the Zelle app, you may still use it to review your payment history.

How to Download Zelle to My Phone: Key Requirements to Register and Use It Without Complications
To have a Zelle account, you only need to meet the following requirements:

• U.S. Mobile Phone Number or Email Address
  To use Zelle, you only need to register a phone number and an email address. Your contacts can use either of these to send you money easily.
• U.S. Bank Account
  Since Zelle operates directly through bank connections, having an account with one of the institutions integrated into its network is mandatory.
  Check the list of banks that offer Zelle on their website and ensure you will be able to use the service in 2025.
  
  
• Banking Application
  Finally, you must download your financial institution’s mobile banking app, as you will access Zelle through it.
  
  

What Can I Do If I Cannot Open an Account in the United States ?

Sometimes, opening an account is not accessible for many individuals, whether due to lack of required documentation or insufficient credit history.

If this is your situation, Comun is a great alternative for sending money to your loved ones safely, quickly, and at low cost.

Comun is a platform that understands the needs of immigrant communities in the United States. Open your account today and experience an accessible alternative for your finances.

4 Simple Steps to Register for Zelle‍

If you are wondering how to open a Zelle account, simply follow these steps:

1. Open Your Bank’s Mobile Application (If It Is a Zelle Partner)
Once you verify that your bank works with Zelle, open the mobile application and register if you have not done so yet.

2. Locate the Transfers and Payments Section
In the main menu, click on the transfers and payments section, then select “Send Money with Zelle.”

3. Register Your U.S. Phone Number or Email Address
To send and receive money with Zelle, it is necessary to register a U.S. phone number and an email address.

4. Link Your Bank Account
Confirm your information and start sending and receiving money with Zelle quickly after completing a test transaction.

With Your Comun Account, Make and Receive Payments Easily and Quickly

Undoubtedly, Zelle is an excellent tool for bank transfers, offering a fast and very simple service to use. Although it is only available to users of participating banks, it has broad coverage.

While Zelle represents a practical solution for many users, it has limitations such as requiring an eligible U.S. bank account.

Comun, on the other hand, is an alternative solution that goes beyond traditional limitations, as it allows you to send international transfers using your official national identification. It is designed for immigrants in the United States and offers simplified financial management. This service provides you with:

• A debit card to make purchases at physical establishments
  
• Access to a mobile app for better financial control
  
• The ability to send remittances to your loved ones for a fee starting at $2.99 per transaction up to the applicable limits
  
• The opportunity to join our community that understands your needs
  

Download the Comun app and enjoy transparent, easy, and personalized finance designed for you.

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Banks that support Zelle in 2026: sending and receiving money in the U.S.

Zelle is built directly into many bank accounts in the U.S., which is why it has become one of the most widely used ways to send money. Today, more than 2,000 banks and credit unions offer access to the service.

Understanding how that network works is key to knowing whether you can use it with your account. That distinction matters more today than it did a few years ago. Since April 2025, Zelle is no longer available as a standalone app. Access depends entirely on whether your bank is part of the network.

What Is Zelle?

Zelle is a peer-to-peer payment network owned by Early Warning Services LLC (EWS), a company co-founded by seven of America's largest banks: Bank of America, Capital One, Chase, PNC, Truist, U.S. Bank, and Wells Fargo. It allows you to send money directly from your bank account to another person's bank account using only a phone number or email address. Transfers are typically completed within minutes.

What are the benefits of Zelle?

The main appeal of Zelle is its speed, simplicity, and convenience. Transfers are typically completed within minutes and move directly between bank accounts without the need to load funds into a separate app or digital wallet. In most cases, there are no fees for sending or receiving money, making it a practical option for everyday payments such as rent, shared expenses, or paying friends and family.

Because Zelle is integrated into your bank's app, there is usually no additional setup beyond enrolling your email address or mobile number. Funds are deposited directly into your account and are generally available quickly.

Why does bank support matter?

As of April 1, 2025, Zelle can only be accessed through participating financial institutions. If your bank or credit union does not support Zelle, you generally can't use the service.

Zelle supported banks list

Zelle partners with more than 2,300 financial institutions. To search for a specific bank or credit union, visit zellepay.com/get-started.

Below is a representative, not exhaustive list of financial institutions that currently offer Zelle:

Please note that Zelle limits often depend on factors such as account age, transaction history, recipient details, and other risk-based criteria established by the financial institution. Please refer to your financial institution for the most up-to-date information.

How to enroll in Zelle with your bank?

Since the standalone Zelle app has been discontinued, you must enroll through a participating bank or credit union app. The following steps generally apply to most participating financial institution apps:

• Open your bank's mobile app and locate 'Zelle' in the payments or transfer section
• Select 'Enroll with Zelle' or 'Send Money with Zelle'
• Enter your U.S. mobile number or email address
• Verify your identity using a one-time verification code
• You're then able to send and receive money using a recipient's phone number or email address

Please note that both the sender and recipient generally must be enrolled with Zelle through participating financial institutions for transfers to be completed. If the recipient isn't enrolled, they may receive instructions on how to enroll. If enrollment is not completed within the applicable timeframe, the transaction may be canceled and refunded.

Is Zelle Safe? Common scams to avoid

Zelle uses bank-level encryption and security protocols and operates within participating financial institution apps. However, many reported issues involving Zelle are associated with fraud or social engineering scams rather than technical failures.

Because Zelle transfers are typically processed quickly and may be difficult or impossible to reverse once authorized, scammers may attempt to pressure users into sending funds.

Common Zelle Scams in 2026:

Fake bank fraud alerts:

Scammers may send text messages appearing to come from your bank asking whether you authorized a transaction. After you respond, you may receive a call from someone falsely claiming to represent the bank and instructing you to transfer funds to 'reverse' fraud. In reality, the funds are being sent to the scammer.

Impersonation scams:

Scammers may claim to represent a bank, government agency, utility company, or another trusted organization and pressure victims into sending money immediately.

Marketplace scams:

Fraudsters on platforms such as Facebook Marketplace or Craigslist may request payment through Zelle. After funds are sent, the item may never arrive or the payment may later prove fraudulent.

Overpayment scams:

A scammer may claim to have 'accidentally' sent money and ask for it to be returned. Their original payment may later be reversed or determined to be fraudulent.

How to stay safe:

• Use Zelle primarily with people you know and trust
• Never send money to 'verify' your account or reverse fraud
• If you receive an unexpected call claiming to be from your bank, hang up and contact the bank using the number on the back of your debit card
• Enable transaction alerts through your banking app
• Treat every Zelle payment as potentially final before authorizing it

Are there alternatives to Zelle for people without a traditional bank account?

Zelle's transition away from a standalone app in April 2025 created challenges for individuals who do not have accounts with participating financial institutions.

Venmo and Cash App

Remain popular alternatives for domestic transfers and may not require a traditional bank account to get started. However, they generally do not support international money transfers.

Wise

Allows users to receive and send funds internationally using local bank details in many currencies. It is commonly used for international transfers and is known for transparent pricing and exchange rates based on the mid-market rate.

Común

Is a financial platform that promotes financial inclusion for individuals who may face barriers with traditional U.S. banks, offering user-friendly, Spanish-language support. With Común you can make transfers within and outside the U.S. and send money to friends and family throughout Latin America, with fees starting at $2.99 per transfer. Visit comun.app to learn more.

FAQ

Does Zelle charge fees?

Zelle itself generally doesn't charge fees to send or receive money. However, your financial institution may have its own fee structure for the underlying account. It is important to check the specific details with your financial institution.

What if my bank doesn't use Zelle?

Since the standalone Zelle app was discontinued in April 2025, your options may include opening an account with a participating financial institution or using an alternative service such as Venmo, Cash App, Wise, or Común.

Can I use Zelle without a U.S. bank account?

No. Zelle generally requires a U.S. bank or credit union account at a participating financial institution.

Can I send money internationally with Zelle?

No. Zelle supports transfers only between U.S. bank or credit union accounts at a participating financial institution. For international transfers, consumers may consider alternatives such as Wise, Remitly, or international money transfer providers.

What happens if I send money to the wrong person?

Contact your financial institution immediately. Once funds are delivered, cancellation or recovery may not be possible.

Access Matters When Choosing a Bank for Zelle

Choosing between banks that supports Zelle ultimately comes down to access and convenience. While the network is broad, access depends on maintaining an account with a participating financial institution. For some consumers, a traditional bank or credit union may meet their needs. Others may prefer platforms designed to support individuals who face barriers to accessing traditional banking services. If Zelle access is important to you, it may be helpful to consider not only which financial institutions support the service, but also which ones best fit your individual needs.

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Registering a business as an immigrant in the U.S. generally involves choosing a business structure, obtaining an EIN from the IRS, and registering with your state. You don't need an SSN to get an EIN — an ITIN or foreign status works for this process.

Starting a business as an immigrant in the U.S. is an exciting step toward financial independence and long-term success. Fortunately, you don’t need U.S. citizenship or a Social Security Number (SSN) to register a business. Many immigrants successfully operate businesses using an Individual Taxpayer Identification Number (ITIN) and other available options. This guide walks you through the key steps to officially register your business, get the right tax IDs, and open a business bank account.

If you choose a Sole Proprietorship, you may need to register a Doing Business As (DBA) name, which allows you to operate under a name different from your personal name. For an LLC or Corporation, you’ll need to check your state’s Secretary of State website to confirm that your chosen business name is available. Each state has specific rules about what names can be used, so ensure yours complies with local guidelines.

What business structure should I choose?

Common options include sole proprietorship (simplest, no separation between personal and business liability), and LLC (separates personal assets from business liability, more paperwork).

Do I need a Social Security Number to register a business?

No — you can obtain an EIN (Employer Identification Number) from the IRS using an ITIN or by mail/fax if you don't have either an SSN or ITIN yet.

What are the basic steps to register my business?

Choose a business name and structure, register with your state, obtain an EIN from the IRS, and open a business bank account once you have your EIN and formation documents.

Frequently asked questions

Can I start a business in the U.S. without a Social Security Number?

Yes, you can obtain an EIN using an ITIN, or through an alternate IRS process if you have neither.

What's the difference between a sole proprietorship and an LLC?

A sole proprietorship has no legal separation between you and the business; an LLC separates personal assets from business liability but requires more paperwork.

How do I get an EIN?

Apply directly through the IRS website or by mail/fax — it's free and doesn't require a lawyer.

Do I need a lawyer to register my business?

Not necessarily for a simple structure like a sole proprietorship, though an LLC may benefit from professional guidance depending on complexity.

Can I use my personal bank account for my new business?

It's generally recommended to separate personal and business finances once your business is registered, for cleaner bookkeeping and liability protection.

What documents do I need to keep once my business is registered?

Your EIN confirmation letter, formation documents (for an LLC), and any state registration certificates.

Remittance services: sending money to Latin America

For millions of Latin Americans living in the United States, sending money back home is part of everyday life. For many, their families and friends back home often depend on fast and reliable remittances from the United States. Today, there are many service providers for sending money to Latin America available in the market, each offering different advantages and disadvantages and choosing the right one is key to make the most out of your hard-earned money. A useful approach is to understand how remittance pricing works, what factors affect the total cost, and how to compare the services based on your specific needs.

How to measure the real cost of a remittance?

The real cost of a remittance is determined by different elements:

• The transfer commission.
• The exchange rate being offered at the moment.
• Additional service fees.
• Delivery method.
• Transfer speed.
• Promotional pricing conditions.

In practice, the exchange rate often has the biggest impact on how much money the recipient actually receives. For example, two providers may advertise similar fees while delivering noticeably different final amounts because of the FX spread built into the exchange rate.

What is the FX spread?

The FX spread is the difference between:

• The real market exchange rate (this is also called the mid-market or interbank rate)
• The exchange rate the service provider gives you

This difference is where some remittance service providers generate revenue. The same reason why two services with the same "$0 fee" can have very different final costs.

The most popular remittance services used by Latin Americans in the U.S.

Different services work better for different types of users. Here you can find a general overview of the providers most commonly used by the Latino communities in the United States.

Western Union

Western Union is one of the largest remittance companies in the world, with an extensive cash pickup network across thousands of locations in Latin America.

Strengths:

• Large global network
• Cash pickup availability
• Multiple delivery methods

Limitations:

• Exchange rates may vary significantly
• Fees depend on payment method and destination

Ria Money Transfer

Ria Money Transfer offers payments from the US to more than 165 countries across the world, with delivery options including cash collection and delivery to either a mobile money wallet or bank account.

Strengths:

• Wide coverage
• Competitive options in some corridors
• Cash pickup availability

Limitations:

• Pricing varies depending on country and delivery method
• Exchange rate competitiveness changes daily

MoneyGram

MoneyGram is a service provider of international remittances that enables individuals to send and receive money internationally and domestically.

Strengths:

• Extensive cash pickup network
• Fast transfers in some cases
• Availability in multiple countries

Limitations:

• Fees and FX spreads can vary widely
• Final cost depends heavily on transfer method

Félix Pago

Félix Pago is a WhatsApp-based platform focused on servicing the Latino community in the U.S. to send money throughout Latin America.

Strengths:

• Mobile-first experience
• Speed and convenience

Limitations:

• Coverage and features may vary by destination
• Transfer economics depend on corridor and timing
• Not every user prefers chat-based transfers

Común

Común offers the possibility to open a debit account in the USA and send money home from Común's app or WhatsApp.

Strengths:

• Spanish-first app and customer support
• Convenient with a mobile-focused experience
• Promotional FX rate available on the first transfer
• Accepts more than 100 Latin American IDs to open a debit account
• Transparent fees

Limitations:

• Exchange rates and transfer costs vary daily
• The final recipient amount depends on the destination country, transfer method, and market conditions

Remittance services: a general comparison

Today, the remittance service provider market in the U.S. can be divided into two major categories:

Traditional remittance agencies

Companies that offer physical networks and cash pickup infrastructure. For example: Western Union, Ria Money Transfer or MoneyGram.

Fintech alternatives

These platforms focus on mobile experience, transparent pricing, digital account management, accessibility for immigrants in the U.S. and some offer Spanish-first experiences. Examples: Común and Félix Pago.

Why do comparisons matter?

Exchange rates change every day and promotional offers can also change. This is why it's important to compare what's the best service provider for your current situation. If possible, it is recommended to use a tool to have a better perspective on your remittance costs. For example Común has a live calculator at comun.app/compara designed to help you understand the exact conditions of your transfer.

Beyond the exchange rate

For many immigrants in the United States, choosing the best remittance services is not just based on who offers the best exchange rate. The accessibility to the services can shape the entire experience of sending money. Some people may not have a Social Security Number, a traditional U.S. bank account, or an easy way to verify their identity through conventional financial systems. Language can also play an important role for navigating financial apps especially with customer support and understanding the specific transfer policies. Being able to do financial transactions in a native language can make transactions feel less stressful.

The competitive market landscape in the U.S. makes it possible for Latin American immigrants to compare options for their remittances. Today, you can look beyond the exchange rate and consider factors like Spanish-language support, flexible identification requirements, mobile accessibility and transparency around fees and/or transfer conditions. The best remittance service provider is the one that offers pricing, services and access that fit your needs. Común's app is available in Spanish, accepts more than 100 Latin American IDs and offers transparent fees.

How to choose the right remittance service for your situation?

There is no universal "best" remittance provider. The right option depends on how often you send money, where you are sending it, how your recipient receives the funds, and what kind of financial access you have in the United States. Choosing based on your own priorities is often the best path.

If this is your first transfer

Many remittance services offer promotional pricing or preferred exchange rates for first-time users. These promotions can temporarily improve the amount received by your family, but they do not always reflect the long-term cost of using the platform.

For example, some digital services may offer stronger FX rates on the first transfer, while traditional providers occasionally waive transfer fees for new customers. However, the total value still depends on the exchange rate, transfer speed, and delivery method.

Before sending your first remittance, it is important to consider:

• The final amount your recipient will receive
• If the promotion applies to your destination country
• Delivery times
• Bank deposit vs cash pickup options

To compare exchange rates you can always use a tool, for example, comun.app/compara is designed to help people understand the cost of their transfer.

If you do not have an SSN

Access to financial services can vary significantly for immigrants in the United States, especially for people who do not have a Social Security Number. This can make onboarding slower or more complicated for recent immigrants, ITIN holders, or people primarily using foreign identification documents.

Some remittance service providers have adopted more flexible verification models. Común, for example, accepts more than 100 Latin American IDs. It is recommended to check with every institution their specific verification requirements.

If you send money regularly

People who send remittances every month can benefit more from consistency than from temporary promotions. For frequent senders, it can be useful to review:

• Ongoing exchange rates
• Fee transparency
• Recurring transfer options
• Convenience: for example mobile app or WhatsApp transfers
• Customer service availability

If your family depends on cash pickup

Cash pick-up continues to play a major role across many parts of Latin America, especially in smaller cities or rural communities where bank access may be limited.

Traditional remittance companies like Western Union, Ria Money Transfer, and MoneyGram offer large physical networks that allow recipients to collect money in person at supermarkets, convenience stores, banks, and local partner locations.

Before choosing a provider, it is helpful to verify:

• Whether cash pickup is available in the destination city
• Pickup hours and accessibility
• Transfer speed
• Identification requirements for recipients
• Maximum transfer limits

In some cases, the best service is simply the one your recipient can access easily. Común offers cash pick ups with options in some stores and banks.

If you prefer convenience: mobile-first experiences

Over the past years, mobile-first experiences have become popular given the convenience of being able to send remittances from one's mobile phone.

Digital-first services can offer:

• Faster onboarding
• Mobile transfers
• Real-time notifications
• Simpler account management

Platforms like Común and Félix Pago are examples of services designed around mobile experiences for Latino immigrants. For people who feel more comfortable managing their transfers from their phones, these platforms can feel faster and more convenient.

FAQ

What is the cheapest service to send remittances to Latin America?

There is no single service that is always the cheapest. Costs depend on exchange rates, transfer fees, destination country, payment method, and whether you qualify for a first-transfer promotion. The best way to verify your exact case is to compare providers.

What is the FX spread and why does it matter when sending remittances?

The FX spread is the difference between the real market exchange rate and the exchange rate offered by the remittance provider. A weaker exchange rate can reduce the amount your recipient receives.

How can I verify the real cost before sending a remittance?

The best way is to compare the total recipient amount, exchange rate, fees, and promotional conditions before sending money. Some service providers offer tools that calculate the costs before sending the remittance. Común's live comparison calculator is designed to help users verify this information in real time.

Do all remittance services offer cash pickup options?

No. Some remittance providers specialize in bank deposits or digital wallet transfers, while others maintain extensive cash pickup networks across Latin America. Before sending money, it is important to confirm how your recipient prefers to receive funds and whether pickup locations are accessible in their area.

Why do exchange rates change between remittance providers?

Each provider sets its own exchange rates based on market conditions, operating costs, transfer corridors, and promotional strategies. Because rates can change daily, comparing providers before each transfer can help users better understand the total cost of sending money.

Final thoughts

The remittance industry has changed significantly over the past decade, today sending money to Latin America is no longer limited to one type of service or provider. Immigrants in the United States can choose between traditional cash pickup networks, digital-first platforms, and hybrid financial services depending on what works best for their families.

For many people, the real value comes from the full experience from the convenience of usage, accessibility to the services and knowing exactly how much money will arrive can matter just as much as costs. Común offers transparent pricing, an app available in Spanish and a comparison tool that helps users review transfer costs before sending money.

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Común is a digital financial platform designed specifically for the immigrant community in the United States, letting you open an account with Latin American IDs, no Social Security Number required.

What makes Común different from a traditional bank?

Común accepts over 100 Latin American IDs (passport, consular ID, among others), doesn't require an SSN or ITIN, and doesn't charge a monthly fee or require a minimum balance.

How does Común specifically support the immigrant community?

With 100% Spanish-language support, an account opening process that takes minutes, and features built for common community needs, like low-cost remittances and cash deposit without needing a prior bank account.

What services does Común offer?

A checking account with a Visa debit card, international remittances starting at $2.99, cash deposit at over 88,000 locations, and direct deposit.

Frequently asked questions

Who is Común designed for?

For the Latin American immigrant community in the U.S. looking for accessible financial services without traditional documentation barriers.

What IDs does Común accept?

Over 100 Latin American IDs, including passports and consular IDs — no SSN or ITIN required.

Does Común charge an opening or maintenance fee?

No, there's no opening fee, monthly fee, or minimum balance required.

Is Común's support available in Spanish?

Yes, the app and customer support are available in Spanish.

How fast can I open my account?

The process takes about 3 minutes, with instant approval in most cases.

Does Común offer remittances to Latin America?

Yes, starting at $2.99 per transfer, with your first transfer at no cost.

If you suspect your account was compromised, act immediately: lock your card from the app, review your recent activity, and contact support. With Común, locking your card is instant and support is available 24/7.

Recognizing the Signs of Identity Theft and a Compromised Account

The first step is recognizing the signs that your bank account may have been compromised. Unusual or suspicious transactions, unexpected changes to your account details, and alerts or notifications from your bank that you didn't trigger are clear indicators. Getting text or email alerts about activity you didn't do can also mean your account has been hacked. Staying alert and regularly reviewing your account activity can help you catch these signs early if your bank account is hacked.

Immediate Actions to Take When You Notice Suspicious Activity

1. Contact Your Bank Immediately. If you suspect your account has been compromised, call your financial institution directly. Most banks have a dedicated fraud department that can freeze your account to prevent further unauthorized transactions. Acting quickly is crucial to protecting your hard-earned money.

2. Change Your Account Passwords. Immediately change your online account passwords and any other online accounts linked to your financial information. Make sure your new passwords are strong, unique, and different from passwords you've used before.

3. Monitor Your Account for Further Activity. Keep a close eye on your account for any additional suspicious activity. Regularly review your bank statement and account activity, and report any discrepancies to your bank. Setting up text and email alerts for transactions can help you stay on top of your account status.

Learn how to monitor your accounts here

4. Report the Fraud. File a report with your bank's fraud department. Also report the incident to the Federal Trade Commission (FTC) and consider filing a police report. This can help protect your credit report and prevent further identity theft.

Additional Precautions: Enable Two-Factor Authentication

[Image: homepage of bank app — keep image as-is]

To Prevent Future Incidents, Take These Additional Security Measures:

1. Secure Your Devices. Make sure your devices are protected with the latest antivirus protection and security updates. Avoid using public Wi-Fi for online banking.

2. Enable Two-Factor Authentication. Turn on two-factor authentication (2FA) for an extra layer of security on your bank accounts and other online accounts. This makes it harder for unauthorized users to access your accounts.

3. Be Careful What You Share. Be careful about the information you share online, and avoid providing sensitive information like your Social Security number through unsecured channels. Watch out for phishing emails and malicious links that can lead to a compromised account.

4. Use Strong, Unique Passwords. Make sure to use strong, unique passwords for all your other accounts. Avoid reusing the same password across multiple accounts, and change your passwords regularly.

5. Set Up Fraud Alerts. Consider setting up fraud alerts with your bank and credit bureaus. This can help you stay informed about any suspicious activity on your accounts.

We'll show you how to open a bank account in the United States

Común's Security Features

At Común, we prioritize the security of our customers' accounts, just like leading financial institutions. Our platform includes advanced security measures like encryption and real-time monitoring to protect your financial information. If you ever suspect fraudulent activity, our customer service team is available to help you right away. Just send us a message through the Común app, and we'll walk you through the steps needed to secure your account.

Open your bank account¹ in 3 minutes with your country's ID²

• No minimum balance fees
• Get paid up to 2 days early³
• Send money to your home country safely
• And much more!

Open your account!

Conclusion

Quick action is crucial when it comes to a compromised bank account. By recognizing the signs, taking immediate action, and using strong security features, you can protect your finances and regain control of your accounts. Stay alert and proactive to keep your bank account secure. Remember, responding quickly can prevent further losses and ensure your money stays in your hands.

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What are the signs my account was compromised?

Transactions you don't recognize, unexpected changes to your account details, or alerts about activity you didn't start.

What should I do right away if my account was compromised?

Lock your card instantly from the app, review your recent activity, and contact support to report the suspicious activity.

How do I contact Común support in an emergency?

Through in-app chat, email, phone, or WhatsApp, available 24/7.

Frequently asked questions

How do I know if my account was hacked?

Common signs include transactions you don't recognize, changes to your contact details, or alerts about activity you didn't start.

Can I lock my Común card myself if I suspect fraud?

Yes, you can lock it instantly from the app without needing to call support first.

What should I check first if I think my account was compromised?

Review your recent activity in the app to identify any transaction you don't recognize.

How do I report suspicious activity on my Común account?

Contact support through chat, email, phone, or WhatsApp, available 24/7.

Am I responsible for fraudulent transactions if I report them quickly?

Reporting right away reduces your liability; exact protections depend on the circumstances.

How do I protect my account going forward?

Turn on app notifications, review your activity regularly, and never share your access codes, even with someone claiming to represent Común.

Do you really know what remittances are? They are international money transfers made by people living and working abroad to family members or recipients in their home country.

For Latin American immigrants living in the United States, sending remittances is a crucial matter, as is having efficient financial services that allow them to send money to their families and friends quickly, safely, and at low cost.

According to recent sources, the flow of remittances from Mexico to the United States fell 12.4% year over year, which is attributed to recent immigration measures imposed by that country. For this reason, it is important that migrants have international money transfer services that understand their needs.

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Why Do People Send Remittances?

For the families of migrant workers in the United States, remittances represent much more than a simple transfer of money, as they often become the main support for millions of people in Latin America.

These Are the Main Reasons to Send Remittances:

Household expense support (rent, utilities, food)

This category includes basic expenses such as food, rent, utility payments, and everything related to daily costs, highlighting the importance of remittances for recipient families.

Education and study tools

Includes payment of tuition, school supplies, transportation, preschool fees, and computing tools such as laptops or desktop computers.

Health and family emergencies

If any family member requires specialized medical care, remittances play a central role in covering hospitalization, medications, treatments, and more.

Targeted savings (e.g., family home improvements)

It is also common for migrants to use remittances to build or renovate their family homes, thereby improving their quality of life.

Unexpected expenses during travel or temporary stays

Remittances may also be useful to cover unexpected travel expenses, related to unforeseen illnesses, flight cancellations, or unplanned charges.

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How Do Remittances Work and What Options Exist?

Currently, there are several remittance service options you can rely on to send money to your relatives.

Traditional banks, such as Bank of America and Wells Fargo, allow you to make remittance transfers through their digital banking services or directly at branches.

There are also specialized sending agencies, such as Western Union, one of the most widely used and longest-standing remittance services in the United States, with a global presence in more than 200 countries.

The information that traditional banks and agencies will generally require to send money includes:

• Beneficiary’s full name

• Beneficiary’s account number

• SWIFT code

• Receiving country

• Amount and currency

Finally, you can choose digital platforms, which allow you to send money through mobile apps and, in general, offer more competitive options regarding costs and delivery times.

Común is one of these platforms, integrating the fintech experience with various benefits, such as a digital account and an easy to use mobile app, that is available in Spanish. Común accepts more than 100 qualified official IDs from your country of origin to open an account and offers different options for receiving money: into a local bank account or cash pickup. With Común, send money to your relatives for clear and competitive rates, from $2.99 ​​USD and send up to applicable limits.

These Are the Characteristics of Each Available Remittance Sending Option:

Traditional Banks

Traditional banks are a safe option to send money through wire transfer. The advantage is that they are fully established institutions in the U.S. financial system.

However, they have certain limitations, such as high fees, which can reach 60 USD depending on the bank. Additionally, transfers also tend to be slower, taking up to 5 business days.

To access this service, it is necessary to open a bank account at a traditional U.S. bank, or resort to sending cash directly at a branch.

Money Sending Agencies

Specialized agencies for international money transfer, such as Western Union, are also a reliable alternative you can use.

However, fees are usually high and exchange rates less competitive, similar to traditional banks. Although delivery times tend to be shorter.

Digital Platforms

If you are looking for an option to make international bank transfers, digital platforms are a great option. In addition to more accessible opening requirements, they offer far more competitive fees compared to the two previous alternatives.

Remember that Común offers you a comprehensive digital platform to connect with your loved ones in a simple and fair way.

Costs, Timeframes, and How to Save When Sending Remittances

The cost of sending remittances depends on three main factors:

• Sending fee: this is the commission charged by the provider for offering its sending services. This amount varies depending on the method, amount, receiving country, and involvement of intermediaries. The fee may be variable or fixed. One option is to choose a service with a fixed fee, to avoid paying more than expected.

• Exchange rate: a common practice among remittance services is not using the real market exchange rate, but adding a margin that reduces the total amount to be received.

For example, if the dollar price is 18 Mexican pesos, and the remittance service offers it at 17.50, when sending 500 USD, the total amount to be received will be reduced by 250 pesos.

• Possible charges to the recipient: Some traditional banks may charge fees for receiving transfers from foreign countries, so it is important to also verify the recipient’s conditions.

Good Savings Practices for Sending Remittances

To ensure your family receives the maximum amount possible, we recommend following these tips.

Check if there are margins in the exchange rate

The ideal choice is a provider that uses the real exchange rate or as close as possible. Otherwise, your recipient will receive a significantly smaller amount.

Prefer fixed and transparent fees

Understanding sending fees can be confusing, since several services use ranges that vary according to numerous criteria. The recommended approach is to look for a provider that offers fixed fees and with no hidden costs.

Always compare the amount received (not just the fee)

Remember that, in addition to the sending fee, you must consider the exchange rate and how much the amount to be received is reduced after applying this margin.

Avoid data errors to prevent delivery delays

Check your recipient’s information and make sure it is written correctly.

Consider the sending time and holidays in both countries

In many cases, transfers may be delayed if they are made on weekends or on holidays in either country.

Use platforms with support available in Spanish to resolve questions quickly

It is important to choose a service capable of answering your questions in your language and understanding your needs as a migrant.

Get Ready to Start Sending Remittances with Común

Every month, millions of dollars are sent from the United States to Latin America, representing an emotional and financial bridge between immigrant families and their homes, for whom remittances are a primary source of income.

Before choosing a remittance service, don’t forget to check the total amount your household will receive, considering the fee, exchange rate, and possible receiving charges. We recommend choosing a financial solution with transparent costs, support available in Spanish, and you can open your account with qualifying official ID from your country of origin.

Discover Común, the comprehensive platform that offers you low fees, with fees starting from $2.99, and send up to the applicable limits, and support available in Spanish. Open your account today and connect with your loved ones, send them money transparently.

Frequently Asked Questions (FAQ)

What happens if I don’t claim a remittance?

Remittances usually have a validity period established by the provider. Once that period expires, the money is not lost but the transaction may be canceled. In such cases, the sender may reissue it or request a refund depending on the provider’s policies.

What is the difference between a remittance and a transfer?

The main difference between the two lies in their intended purpose. Remittances are money transfers with a personal motive, commonly used to send money to relatives in other countries, whereas the purpose of a bank transfer can vary, ranging from commercial to personal payments, among others.