Financial Education
Bank transactions are declined for insufficient funds, daily limits, fraud alerts, or incorrect information. Learn the 10 most common causes and how to resolve them in 2026.
8 min read

17 Jul 2026

Bank transactions are usually declined for one of these reasons: insufficient funds, daily transfer limits, suspected fraud, incorrect payment information, expired cards, or unusual account activity. In some cases, your bank may temporarily block a payment to protect your account, even if there's sufficient money available.
If your debit card, ACH transfer, ATM withdrawal, or online payment was rejected, the fastest solution is identifying whether the issue is caused by a transaction limit, a fraud alert, or a technical restriction on the account.
This is still one of the most common causes. Even if you recently deposited money, funds may still be pending or unavailable. What you can do: check your available balance (not just current balance), review pending transactions.
Most accounts have daily transaction limits for debit cards, ATM withdrawals, and ACH transfers. What you can do: verify your limits in your bank's app or contact support.
Security systems may block transactions that seem unusual, such as purchases in a different location. What you can do: check if you received a confirmation SMS and respond to authorize the transaction.
An incorrect card number, expiration date, CVV, or billing address can cause rejection. What you can do: verify the information entered and correct it.
If your card has expired, transactions will be automatically rejected. What you can do: request a replacement card from your bank.
Your account may be temporarily blocked due to suspicious activity. What you can do: contact your bank directly.
Some merchants or purchase types may be restricted by your bank. What you can do: use a different payment method or contact your bank.
ACH transfers have monthly limits in addition to daily ones. What you can do: verify your ACH limits and wait for the next cycle if you've reached them.
Accounts with no activity for an extended period may be flagged. What you can do: contact your bank to reactivate the account.
Many debit cards don't come with international transactions enabled by default. What you can do: contact your bank to enable international payments.
| Transaction type | How it works | Common limitation |
|---|---|---|
| Debit card | Uses money from your checking account | Daily purchase or ATM limit |
| Credit card | Uses borrowed credit from the issuer | Credit limit or available credit |
| ACH transfer | Bank-to-bank electronic transfer | Daily or monthly ACH transfer cap |
| Sign | Likely fraud alert | Likely transaction limit |
|---|---|---|
| Sudden block after travel | Yes | Sometimes |
| Transaction amount identical to your limit | No | Yes |
| Verification text message received | Yes | Rare |
| Small transactions also failing | Possibly | Less common |
| Decline happens at same amount repeatedly | Unlikely | Likely |
It could be a daily limit, a fraud alert, or a technical restriction. Check your bank's app or contact support for more details.
Most banking apps show transaction limits in the settings or transfers section. You can also contact your bank's support.
Común is a financial technology company and not a bank. Banking services are provided by Community Federal Savings Bank, Member FDIC.
About Común
Común aims to support the Latino community in the United States. It offers a debit account that can be opened with more than 100 valid Latin American IDs and an app available in Spanish.
Visit Común's website or download the app for free to learn more about the full offer and applicable terms.

Olivia Rhye
Community Partner

Financial Education
8 min de lectura
If you notice an unrecognized debit card charge, one of the first steps is to lock your card, verify whether the transaction was actually unauthorized, and contact your financial service provider immediately. If you are a Común debit card holder, you can report suspicious activity directly through the app, email, or WhatsApp support.
Seeing an unrecognized charge on your debit card can be stressful, especially if you rely on your account for rent, groceries, transportation, or sending money to family. Unauthorized transactions can happen for many reasons, and debit card users in the United States have certain protections under the Electronic Fund Transfer Act (EFTA) and Regulation E.
It is also important to understand that not every unfamiliar transaction is considered fraud. Some charges may come from subscriptions, merchants using different billing names, or purchases made by someone who had permission to use the card.
An unrecognized debit card transaction
is a transaction you do not immediately recognize. This does not necessarily mean fraud occurred. Examples: a merchant billing under a different legal name, a forgotten subscription renewal, a delayed hotel or gas station authorization, a trial membership converting into a paid subscription, or a family member using the card.
An unauthorized charge
generally means someone used your debit card or account information without your permission. Examples: purchases made after your card was lost or stolen, online purchases you did not authorize, potentially fraudulent recurring charges, or transactions occurring after your credentials were compromised.
It is important to understand that if you voluntarily gave your card, PIN, password, or account access to a family member, partner, or friend, those transactions may not qualify as unauthorized under Regulation E.
Checklist for an unrecognized debit card charge:
If your financial service provider offers a card lock feature, you can temporarily freeze your card to help prevent additional transactions while you review the activity further.
Reporting a potentially unauthorized transaction promptly helps preserve certain protections available under applicable law. If you use Común, you can contact support through:
When reporting the transaction, try to include: the transaction amount, merchant name, transaction date, and why you believe the charge is unauthorized.
Take screenshots and save records of suspicious transactions, text alerts or emails, merchant communications, and subscription cancellation confirmations.
If you suspect your account information was compromised: change your password, update your email password, enable Face ID or Touch ID, review connected devices, remove suspicious app access, and if your PIN may have been exposed, change it immediately.
If your wallet was stolen, your identity may have been compromised, or the situation involves significant financial loss, contacting law enforcement and filing a police report may help support your case.
Debit card protections in the United States are primarily governed by the Electronic Fund Transfer Act (EFTA) and Regulation E.
| When you report | Potential Maximum liability | Source |
|---|---|---|
| Within 2 business days of learning of the loss or theft | Up to $50 | Reg E §1005.6(b)(1) |
| More than 2 business days after learning of the loss or theft, but within 60 days after your statement sent | Up to $500 | Reg E §1005.6(b)(2) |
| More than 60 days after statement is sent | Liability may increase significantly | Reg E §1005.6(b)(3) |
| Visa Zero Liability (when applicable) | $0 for eligible unauthorized transactions | Visa policy terms and conditions apply |
Federal law may limit liability for unauthorized electronic fund transfers, but delays in reporting may reduce available protections.
Visa's Zero Liability policy generally provides protection for eligible unauthorized transactions made with covered Visa debit cards, subject to applicable terms, conditions, and limitations.
Key aspects:
Once you report an unrecognized or potentially unauthorized debit card transaction to Común, the investigation process may include several stages. Typical timelines may include:
Some situations may not qualify as unauthorized transactions under Regulation E or Visa Zero Liability protections:
Use card lock and unlock features:
Locking your card when not in use may help reduce unauthorized transactions.
Enable real-time transaction alerts:
Instant transaction notifications through the app can help you identify suspicious activity more quickly.
Use Face ID or Touch ID:
Biometric authentication features can help reduce unauthorized account access.
Protect your PIN:
Avoid sharing your PIN, even with people you trust. Never store it in unsecured notes apps or write it directly on your card.
Watch for phishing scams:
Fraudsters may impersonate banks through text messages, fake login pages, phone calls, or social media messages. Banks and service providers will not ask for your password or verification code through text message.
An unrecognized charge is a transaction you do not immediately recognize on your account. It does not always mean fraud occurred.
Under Regulation E in the United States, reporting suspicious transactions promptly is important. Certain consumer protections may decrease after 2 business days and again after 60 days from the date the statement was sent.
It depends on the investigation results and whether the transaction qualifies as unauthorized. In some qualifying cases, consumers may receive reimbursement or provisional credit.
If you voluntarily shared your card, PIN, password, or account access, the resulting transactions may not qualify as unauthorized under Regulation E or applicable Visa Zero Liability policies.
Investigations may begin within approximately 2 business days. Some cases may be resolved more quickly, while more complex disputes or Visa dispute processes may take longer, including up to approximately 90 days in certain situations.
An unrecognized charge on your debit card does not always mean fraud, but it is important to review unfamiliar transactions promptly. In the United States, Regulation E or the Visa Zero Liability protections can help limit your liability for qualifying unauthorized transactions, particularly when reported promptly.

Financial Education
8 min de lectura
How Does an Overdraft Happen on a Bank Account?
Overdrafts happen for various reasons. Sometimes it's an accidental oversight — maybe you forgot about an automatic payment or miscalculated your available balance. Common reasons include unexpected expenses, delayed direct deposits, or simply losing track of your spending. Understanding these causes can help you avoid overdrafts and keep a positive account balance.
What Are the Consequences of Overdrafts and Overdraft Fees?
Overdrafts can be more than just a hassle — they often come with substantial overdraft fees. Financial institutions typically charge an overdraft fee for each transaction that overdraws your account. Some banks only charge overdraft fees if a customer overdraws by a certain amount, or provide grace periods where no fees are charged if the customer replenishes their account quickly after an overdraft. These fees can add up fast if you're not careful.
Additionally, overdrafts can disrupt your financial health. They can lead to a negative balance, making it harder to cover transactions for essential needs and future purchases. If you overdraft frequently, it could even affect your credit score, which could impact your ability to get loans or other financial products in the future. Frequent overdrafts can also result in multiple overdraft fees, further compounding your finances.
Tips to Avoid Overdrafts
Avoiding overdrafts is about being proactive. Here are some practical tips:
Keep an Eye on Your Spending: Keep a close watch on your account balance and transactions. Use online banking or mobile deposit apps to monitor your spending in real time.
Set Up Low-Balance Alerts: Most banks offer low-balance alerts that notify you when your available funds are low. Setting up these alerts can give you a heads-up before an overdraft happens.
Keep a Cushion: Try to keep a cushion of extra funds in your checking account. Even a small cushion can prevent overdrafts caused by unexpected expenses.
Link to Savings: Consider linking your checking account to a savings account. This way, if your checking account runs out of funds, money can be automatically transferred from your savings to cover the shortfall.
Monitor Pending Transactions: Be aware of any pending transactions that aren't yet reflected in your account balance. This includes debit card transactions and automated payments. Making sure you have enough money in your account to cover pending transactions can help avoid overdrafts.
Set Up Direct Deposit: Setting up direct deposit can help maintain a minimum balance in your account, potentially avoiding monthly maintenance fees and other charges. Direct deposit can also be an option for waiving certain fees offered by banks.
Learn how to manage your bank account

Managing an Overdraft if It Happens
Sometimes, despite your best efforts, an overdraft can happen. Here's what to do if it happens to you:
Act Quickly: As soon as you realize you've overdrafted, deposit or transfer money into your account to cover the negative balance. Having enough money in your account to cover transactions is crucial to avoiding further overdrafts. This can minimize fees and prevent additional transactions from causing more overdrafts.
Contact Your Bank: Reach out to your financial institution's customer service. They may waive the overdraft fee if it's your first time or if you have a good banking history.
Review Your Spending: Look at what caused the overdraft and adjust your budget to avoid repeating the mistake. Consider setting up stricter monitoring or additional alerts to stay on top of your account balances.
Pay Off Overdrafts Promptly: Make sure any overdrafts and associated fees are paid off as soon as possible to avoid additional fees or returned transactions.
Scams That Can Result in Overdrafts
Beyond the usual causes of overdrafts, like accidental spending or unexpected expenses, there are numerous scams that can lead to overdraft situations. These scams often involve fraudulent checks and deceptive tactics that drain your account, resulting in negative balances and multiple overdraft fees. Here are some common scams to be aware of to protect your financial health.
Online Purchase Scams: In online purchase scams, scammers pose as legitimate buyers or sellers in online marketplaces. A scammer might send a check as payment for an item you're selling, which then bounces after you've shipped the item. Alternatively, you might receive a check for a purchase you made, only to find out it's fake, leading to an overdraft when the funds are withdrawn from your account.
Phishing Scams: Phishing scams involve scammers sending emails, texts, or phone calls posing as a bank or other trusted entity. They trick you into providing your account information, which they then use to withdraw funds or write fraudulent checks. This can lead to overdrafts if your account is drained without your knowledge.
Charity Scams: Scammers often exploit goodwill by posing as charitable organizations, especially during times of crisis. They send checks as a "refund" for a previous donation or as an overpayment, asking you to return part of the money. The check bounces, and you end up with an overdraft and lost funds.
Advance Fee Scams: In advance fee scams, scammers promise large sums of money, like lottery winnings or an inheritance, in exchange for a smaller upfront fee. They send a check to cover the fee, which you deposit and then send back the "fee." The check bounces, causing an overdraft and a loss of the amount sent.
Fraudulent Refund Scams: Scammers contact you claiming to be from a company you recently did business with, claiming there was an overpayment or billing error. They send a check and ask for a partial refund. When the check bounces, you're left with an overdraft and out-of-pocket expenses.
Romance Scams: In romance scams, scammers build a fake relationship with their victims, often online. Eventually, they ask for money, sometimes sending a check first to "prove" they're legitimate. When the check bounces, the victim is left with an overdraft and the emotional and financial fallout of the scam.
Contractor Scams: Fake contractors offer services like home repairs or improvements. They ask for an upfront payment, often sending a check as partial payment. Once the check bounces, you're left with an overdraft and no completed work.
Job Offer Scams: Scammers offer fake jobs and send a check for equipment or initial expenses, asking you to send back a portion. When the check bounces, you're left with an overdraft and no job.
Travel Scams: In travel scams, scammers offer discounted trips or vacation packages. They send a check for supposed travel expenses, asking you to send part of it back or to another party. The check bounces, leading to an overdraft and no vacation.
Using Overdraft Protection Services
Overdraft protection generally involves linking your checking account to another account, like a linked savings account or a line of credit. If you overdraft your checking account, funds are automatically transferred from the linked account to cover the transaction.
The main advantage is avoiding the high fees associated with overdrafts. However, there may be a transfer fee for the overdraft protection itself, and it can encourage spending beyond your means if not used responsibly. Not all overdraft protection plans are the same. Carefully review the terms and conditions, and choose one that fits your habits and financial needs. It's important to understand the overdraft coverage options provided by your financial institution. Look for services that offer coverage for debit card purchases, ATM transactions, and other charges associated with insufficient funds. Financial institutions play a crucial role in offering these services.
Using the right tools can make managing your finances much easier and help you avoid the stress of overdrafts. Común.app is designed to help you stay on top of your finances with features that can help prevent overdrafts.
By integrating Común.app into your financial routine, you can take proactive steps to manage your money effectively, avoid overdraft fees, and keep your account in good standing.
Conclusion
Overdrafts on bank accounts can be a significant financial burden, but with the right knowledge and tools, you can effectively manage and avoid them. Understanding what overdrafts are and their potential consequences is the first step toward proactive financial management. Even if an overdraft happens, acting quickly, contacting your bank, and reviewing your spending habits can help minimize the impact and prevent future issues. Additionally, being aware of various scams that can lead to overdrafts, like online purchase scams, phishing scams, and advance fee scams, can protect you from falling victim to these fraudulent schemes.
Using tools like Común can further simplify your financial management. With features like real-time balance monitoring, low-balance alerts, automatic transfers, and spending insights, Común.app helps you stay on top of your finances and avoid the stress of overdrafts. By incorporating these strategies and resources into your financial routine, you can maintain a healthy account balance, avoid unnecessary fees, and ensure your financial well-being.
Los sobregiros en cuentas bancarias pueden ser una carga financiera significativa, pero con el conocimiento y las herramientas adecuadas, puedes gestionarlos y evitarlos eficazmente. Entender qué son los sobregiros y sus posibles consecuencias es el primer paso hacia la gestión financiera proactiva. Incluso si ocurre un sobregiro, actuar rápidamente, comunicarte con tu banco y revisar tus hábitos de gasto puede ayudarte a minimizar el impacto y prevenir problemas futuros. Además, ser consciente de varias estafas que pueden llevar a sobregiros, como estafas de compras en línea, estafas de phishing y estafas de tarifas por adelantado, puede protegerte de caer víctima de estos esquemas fraudulentos.
Usar herramientas como Común puede simplificar aún más tu gestión financiera. Con características como monitoreo de saldo en tiempo real, alertas de saldo bajo, transferencias automáticas y perspectivas de gastos, Común.app te ayuda a mantenerte al tanto de tus finanzas y evitar el estrés de los sobregiros. Al integrar estas estrategias y recursos en tu rutina financiera, puedes mantener un saldo saludable en tu cuenta, evitar tarifas innecesarias y asegurar tu bienestar financiero.

Financial Education
8 min de lectura
If you suspect your account was compromised, act immediately: lock your card from the app, review your recent activity, and contact support. With Común, locking your card is instant and support is available 24/7.
Recognizing the Signs of Identity Theft and a Compromised Account
The first step is recognizing the signs that your bank account may have been compromised. Unusual or suspicious transactions, unexpected changes to your account details, and alerts or notifications from your bank that you didn't trigger are clear indicators. Getting text or email alerts about activity you didn't do can also mean your account has been hacked. Staying alert and regularly reviewing your account activity can help you catch these signs early if your bank account is hacked.
Immediate Actions to Take When You Notice Suspicious Activity
1. Contact Your Bank Immediately. If you suspect your account has been compromised, call your financial institution directly. Most banks have a dedicated fraud department that can freeze your account to prevent further unauthorized transactions. Acting quickly is crucial to protecting your hard-earned money.
2. Change Your Account Passwords. Immediately change your online account passwords and any other online accounts linked to your financial information. Make sure your new passwords are strong, unique, and different from passwords you've used before.
3. Monitor Your Account for Further Activity. Keep a close eye on your account for any additional suspicious activity. Regularly review your bank statement and account activity, and report any discrepancies to your bank. Setting up text and email alerts for transactions can help you stay on top of your account status.
Learn how to monitor your accounts here
4. Report the Fraud. File a report with your bank's fraud department. Also report the incident to the Federal Trade Commission (FTC) and consider filing a police report. This can help protect your credit report and prevent further identity theft.
Additional Precautions: Enable Two-Factor Authentication
[Image: homepage of bank app — keep image as-is]
To Prevent Future Incidents, Take These Additional Security Measures:
1. Secure Your Devices. Make sure your devices are protected with the latest antivirus protection and security updates. Avoid using public Wi-Fi for online banking.
2. Enable Two-Factor Authentication. Turn on two-factor authentication (2FA) for an extra layer of security on your bank accounts and other online accounts. This makes it harder for unauthorized users to access your accounts.
3. Be Careful What You Share. Be careful about the information you share online, and avoid providing sensitive information like your Social Security number through unsecured channels. Watch out for phishing emails and malicious links that can lead to a compromised account.
4. Use Strong, Unique Passwords. Make sure to use strong, unique passwords for all your other accounts. Avoid reusing the same password across multiple accounts, and change your passwords regularly.
5. Set Up Fraud Alerts. Consider setting up fraud alerts with your bank and credit bureaus. This can help you stay informed about any suspicious activity on your accounts.
We'll show you how to open a bank account in the United States
Común's Security Features
At Común, we prioritize the security of our customers' accounts, just like leading financial institutions. Our platform includes advanced security measures like encryption and real-time monitoring to protect your financial information. If you ever suspect fraudulent activity, our customer service team is available to help you right away. Just send us a message through the Común app, and we'll walk you through the steps needed to secure your account.
Open your bank account¹ in 3 minutes with your country's ID²
Conclusion
Quick action is crucial when it comes to a compromised bank account. By recognizing the signs, taking immediate action, and using strong security features, you can protect your finances and regain control of your accounts. Stay alert and proactive to keep your bank account secure. Remember, responding quickly can prevent further losses and ensure your money stays in your hands.
Transactions you don't recognize, unexpected changes to your account details, or alerts about activity you didn't start.
Lock your card instantly from the app, review your recent activity, and contact support to report the suspicious activity.
Through in-app chat, email, phone, or WhatsApp, available 24/7.
Common signs include transactions you don't recognize, changes to your contact details, or alerts about activity you didn't start.
Yes, you can lock it instantly from the app without needing to call support first.
Review your recent activity in the app to identify any transaction you don't recognize.
Contact support through chat, email, phone, or WhatsApp, available 24/7.
Reporting right away reduces your liability; exact protections depend on the circumstances.
Turn on app notifications, review your activity regularly, and never share your access codes, even with someone claiming to represent Común.

Financial Education
8 min de lectura
Protecting your information in online banking starts with simple good habits: use unique passwords, turn on two-factor verification when available, and check your activity often. With Común you can lock your card instantly from the app if something looks suspicious.
The convenience of managing your financial transactions online through digital banking has become increasingly popular. However, with the rise of digital banking comes the need for greater security to protect personal and financial information. Here's how you can safeguard your bank account information while enjoying the benefits of online and mobile banking. Aiming for the most secure online banking possible is essential, since it involves implementing industry-standard security technology, multi-factor authentication, alert notifications, and encouraging people to take proactive security measures.
Understanding Online Banking
Online banking, offered by most traditional banks, credit unions, and online-only banks, lets customers pay bills, transfer funds, and manage their financial accounts over the internet. Whether you're dealing with a large bank or a local credit union, these institutions offer secure online banking services tailored to their customers' needs. This can be accessed through a bank's website or a mobile banking app, offering the convenience of banking anytime, anywhere. As banking has evolved, security measures to protect online bank account information must also advance.
Common Threats in Online Banking
Online banking security is paramount, since various threats could compromise your bank accounts. Common online threats include:
Understanding these risks is crucial to maintaining online banking security. Banks and credit unions often update their security features to protect against such threats, making it important for users to follow recommended security measures. Keeping online banking secure is a collective effort involving secure banking technology, vigilant fraud monitoring, and informed users who are aware of risks like phishing scams and hacking attacks.
Regain Control and Peace of Mind With Común's Security Measures
Open your bank account¹ in 3 minutes with your country's ID²
Your Money Is in Good Hands With Común
Monitoring and Protecting Your Accounts
Regularly monitoring your account balances and transactions is vital. Set up banking alerts through your financial institution to notify you of any unauthorized transactions. When banking online, especially on public Wi-Fi networks, it's a good idea to use a Virtual Private Network (VPN) to secure the connection and protect your data from being intercepted. Also, make sure all devices used for online banking have secure software and are regularly updated.
Most banks, including credit unions and traditional banks, use robust banking security measures to protect online and mobile banking operations. However, responsibility also falls on the customer to use trusted mobile banking apps, available from sources like Google Play or the App Store, emphasizing the importance of security when choosing apps, and to contact the bank right away if any suspicious activity is detected. The Federal Deposit Insurance Corporation (FDIC) plays a crucial role in improving online banking security and protection by insuring money at online banks and protecting customer data security, thereby safeguarding customer funds and privacy.
The Importance of Strong Passwords
Online banking security starts with strong, unique passwords. Creating strong passwords means using a combination of at least 12 characters, including uppercase letters, lowercase letters, numbers, and symbols. Avoid using the same password across multiple online accounts, and update your passwords regularly to protect your bank account information. A password manager can help generate and securely store these passwords. It's crucial to apply this practice to all accounts, especially your savings account, to protect it from unauthorized access and potential hacking threats.
The Role of Encryption in More Secure Online Banking
Encryption serves as a critical layer of security to protect your account information while banking online. When you access your bank account through a bank's website or a mobile banking app, your personal and financial information is encrypted. This encryption makes it harder for hackers to intercept and decode data during transmission between your device and your bank's servers, keeping online banking secure.
Technologies like SSL (Secure Socket Layer) and HTTPS (Hyper Text Transfer Protocol Secure) are fundamental to ensuring a secure connection when banking online. These security measures are used by most banks and credit unions to protect financial transactions. To verify a secure connection, users can look for the lock symbol in their browser's address bar on banking websites, confirming the presence of HTTPS, which indicates web communication is protected by encryption.
Staying Educated on the Latest Security Trends
Staying informed about the latest security features and trends is crucial for anyone using online and mobile banking platforms. Traditional banks, online banks, and credit unions continually update their security protocols to counter emerging threats and ensure secure online banking. By regularly reading updates from your financial institution and taking advantage of resources like banking alerts and advice from bank representatives, you can improve your ability to protect your bank accounts from unauthorized transactions and identity theft.
Additionally, using a Virtual Private Network (VPN) can add an extra layer of security when accessing your financial information on public Wi-Fi networks. A VPN creates a secure, private connection over a less secure network, like public Wi-Fi, ensuring your online banking activities are protected from prying eyes.
Enrolling in two-factor authentication (2FA) or multi-factor authentication (MFA) is another strong security measure recommended by most banks. This approach requires more than one form of verification to access your online bank account, significantly reducing the risk of unauthorized access.
By understanding the importance of these security practices and adopting measures like using strong, unique passwords, regularly updating them through a password manager, and monitoring your account balances, you can safeguard your financial life and enjoy the benefits of digital banking with confidence. Whether you need to transfer money, pay bills, or simply check your savings or money market accounts, being proactive about online security can protect you from potential cyber threats and improve your overall online banking experience.
Protect Your Account
In conclusion, the growing popularity of online and mobile banking requires robust security practices to protect sensitive personal and financial information. By understanding various threats like phishing, malware, and data breaches, and using strong security measures like strong, unique passwords, encryption, and multi-factor authentication, people can significantly improve their online banking security.
It's also crucial for users to stay informed about the latest security trends and updates provided by their financial institutions. Taking proactive steps, like using a VPN on public networks and regularly monitoring account activity, helps ensure a secure, efficient digital banking experience. By adopting these practices, users can protect their financial transactions and personal details, maintaining peace of mind while enjoying the convenience of modern banking technology.
Use unique, hard-to-guess passwords, avoid accessing your account over public wifi, and review your activity regularly.
Instant card lock from the app, PIN or Face ID login, and 24/7 support through chat, email, phone, or WhatsApp.
Be wary of urgent messages asking you to confirm information or click links. Común will never ask for your password or access codes by message or phone call.
It's an extra layer of security that requires a second code beyond your password, making it harder for someone else to access your account even if they have your password.
It's not recommended — use mobile data or a secure network when accessing financial information.
Directly from the app, instantly, with no need to call support.
No, never. If someone asks for it claiming to be from Común, it's a fraud attempt.
Ideally every few days, to catch any activity you don't recognize as early as possible.
Don't reply or click any links — contact Común support directly through the app's official channels.

Financial Education
8 min de lectura
Understanding Money Transfer Scams
Money transfer scams are fraudulent schemes designed to trick people into sending money or sharing sensitive financial information. These scams can happen through various channels, including emails, phone calls, text messages, and even social media. Scammers often pose as legitimate entities, like banks, government agencies, or trusted companies, to earn the victim's trust and prompt immediate action.
Common Tactics Used in Money Transfer Scams
Impact of Money Transfer Scams
The consequences of falling victim to a money transfer scam can be severe:
Understanding these tactics and their potential impact is the first step to protecting yourself from money transfer scams. Learn about Común account security
Types of Scams
Money transfer scams come in several forms, each with unique methods for deceiving victims. Below are two common types of scams to be aware of:
They Send You a Check in Exchange for a Return Payment
In this scam, the victim receives a check, often for a large amount, with instructions to deposit it into their bank account. The scammer then asks the victim to send part of the money back to them or to a third party, usually under the pretext of covering fees, taxes, or another made-up reason.
How It Works:
Warning Signs:
They Ask for a Confirmation Code Before Withdrawing Funds
In this scam, the scammer poses as a legitimate company or financial institution and contacts the victim, asking them to provide a confirmation code to verify their identity or complete a transaction.
How It Works:
Warning Signs:
By understanding these specific types of money transfer scams, you can better protect yourself and recognize warning signs when they come up.
How to Avoid Money Transfer Scams
Avoiding money transfer scams requires vigilance and following certain best practices. Here are some essential tips to help protect you from falling victim to these fraudulent schemes.
Never Send Money to Someone You Don't Know
One of the most important rules to remember is to never send money to someone you don't personally know. Scammers often pose as legitimate businesses or people in urgent need, but once the money is sent, it's nearly impossible to get it back.
Key Points:
Remember: Money Transfers Are Like Sending Cash
Money transfers are a convenient way to send money, but they're also irreversible and can be easily exploited by scammers. Treat money transfers with the same caution you'd use with cash transactions. Learn how to make international transfers
Key Points:
Verify Identity and Authenticate Transactions
Verifying the identity of the parties involved in a transaction and ensuring the transaction itself is authentic are crucial steps to preventing money transfer scams. Scammers often rely on impersonation and fake transactions to deceive victims.
User Authentication at the Point of Purchase
Implementing strong user authentication methods at the point of purchase can significantly reduce fraud risk. This involves verifying the buyer's identity before completing the transaction.
Effective Authentication Methods:
Be Cautious When Transferring Money
Exercising caution and diligence when transferring money is essential to avoid scams. Here are some tips to keep in mind:
Protect Your Bank Account
Protecting your bank account from unauthorized access is vital to preventing financial losses due to scams.
Security Measures:
By following these guidelines and putting these security measures in place, you can significantly reduce your risk of falling victim to money transfer scams.
Recovering From a Money Transfer Scam
If you suspect you've fallen victim to a money transfer scam, it's crucial to act quickly to limit any potential damage and increase your chances of recovering lost funds. Here are the steps to take to address the situation:
What Are the Steps to Recover Funds From Money Transfer Scams?
Contact Your Bank Immediately
The first and most critical step to recovering from a money transfer scam is contacting your bank. Here's what to do:
Report to Authorities
Notify Your Employer
If the scam involves your workplace or business accounts, notify your employer right away. They may have additional resources or protocols to help mitigate the impact.
Monitor Your Accounts
Change Security Details
Seek Professional Advice
By following these steps, you can take proactive measures to recover from a money transfer scam and protect yourself from future incidents. Staying informed is key to safeguarding your financial well-being in an increasingly digital world. Learn more about the immediate actions you can take if your account has been compromised
Conclusion
Money transfer scams are pervasive threats in today's digital landscape, targeting both individuals and businesses with sophisticated tactics. However, armed with knowledge and vigilance, you can protect yourself against these fraudulent schemes. By understanding common tactics, recognizing warning signs, and implementing preventive measures like verifying identities and protecting your bank accounts, you can significantly reduce your risk of falling victim to scams.
In the unfortunate event that you're scammed, quick action is crucial. Contact your bank immediately, report the scam to authorities, and monitor your accounts for unauthorized activity. By staying cautious and skeptical of unsolicited requests for money or personal information, you can navigate financial transactions with confidence and security.

Financial Education
8 min de lectura
Managing your bank account efficiently means checking your activity regularly, avoiding unnecessary fees, and using digital tools. With Común there's no monthly fee, no minimum balance, and you can do almost everything from the app.
Managing your bank accounts efficiently involves understanding best practices for handling them, using your bank or credit union’s resources, and making informed financial decisions. This article will explore essential strategies from choosing the right type of bank and balancing your checking account to taking advantage of your bank’s mobile banking app for optimal account management.
Explore different types of bank accounts, such as checking accounts, savings accounts, and money market accounts at various financial institutions. Learn about their specific uses, from everyday spending with a debit card to saving money for future goals through a high-yield savings account. Master how to monitor checking account balances and track financial transactions using your bank’s mobile banking app, ensuring effective cash management.
Click here to learn more about your account number
Mobile banking alerts are essential tools in the digital banking era, as they increase your awareness of account activity and help with financial management. Use strong security practices to manage your online account, such as using secure passwords and enabling two-factor authentication. Use your bank’s mobile app security features to protect against unauthorized access and ensure the safety of your financial transactions.
When setting up alerts, you can receive notifications for various events, such as when your balance falls below a certain threshold, which helps prevent overdraft fees. Alerts for large deposits or withdrawals can also help monitor fraudulent transactions, especially important across multiple bank accounts at different financial institutions.
In addition, many banks and credit unions now offer customizable alert options, allowing you to receive updates on account balances at set times or even unusual card activity, further securing your financial transactions and helping maintain good cash flow management.
An effective budget is crucial for financial stability, and modern money management tools are designed to meet this need by providing detailed insight into your variable and fixed expenses. These tools sync with your bank accounts to automatically categorize transactions, making it easier to track where your money goes and identify areas for potential savings.
Using direct deposits strategically can automate much of your financial planning, ensuring essential expenses such as monthly bills are covered automatically, while also directing money into separate savings accounts designated for specific goals such as saving for an emergency fund or building up a down payment. This direct deposit setup not only simplifies financial management, but also helps maintain discipline in achieving your financial goals.
Automatic savings tools are vital for building financial resilience without requiring constant manual intervention. Setting up transfers between your checking account and high-yield savings accounts can significantly improve your savings efforts by taking advantage of the higher interest rates offered by these accounts. These tools can be programmed to transfer a fixed amount or a percentage of your monthly income directly into a savings or investment account, ensuring that saving becomes a continuous part of your financial routine.
In addition, some banks offer features such as “round-up” programs, where everyday transactions are rounded up to the nearest dollar and the difference is transferred into a separate savings account, effectively turning every purchase into a savings opportunity. Discussing these options provides a clear view of how automatic savings tools not only help achieve long-term financial goals, but also more effectively manage day-to-day financial health.

Understanding and minimizing the fees associated with bank accounts is crucial to maintaining your financial health. Monthly service fees, minimum balance requirements, overdraft fees, and other charges can quickly erode your savings if not managed properly. It is important to regularly review the terms and conditions of each bank account, as banks often change their fee structures. One effective strategy is to keep a certain balance in the account that exempts some of these fees.
Also consider using a bank or credit union that offers fee-free checking and savings options. Tools like fee-analysis apps can help identify potential savings by suggesting changes in how you manage your accounts or even recommending a switch to a different financial institution that offers lower fees. This proactive approach ensures that you are always ahead of unnecessary expenses, preserving more of your hard-earned money.
By implementing these strategies, you can minimize or even eliminate many of the fees typically associated with managing bank accounts. This proactive approach not only helps save money, but also improves your overall financial health.
Open your checking account¹ in just 3 minutes with your country’s ID².
Learn more about our services
We explain how to open a checking account in the United States
Consistently reviewing and reassessing your financial goals and bank account setup is key to adapting to changes in your financial situation and market conditions. This should include checking whether savings account interest rates are competitive, evaluating the benefits of having multiple accounts, and assessing whether your current bank meets your needs.
Regular reassessment can help identify opportunities to consolidate accounts, thereby simplifying finances and potentially reducing fees. In addition, consider setting reminders to review all direct deposits and automatic payments annually to ensure they align with your current financial goals and cash flow needs. This regular review helps avoid financial complacency, ensuring your banking arrangements are always optimized for your current financial situation and savings goals.
Linking your various bank accounts, whether at the same financial institution or across multiple ones, can greatly improve your ability to manage finances smoothly. This can make transfers between accounts easier, such as moving funds from a checking account to a savings account, which can be essential for managing monthly cash flow or saving for planned expenses like vacations or holiday spending.
In addition, many financial institutions now offer sophisticated online and mobile tools that provide a unified view of all your accounts, even if they are at different banks. This integration can help you better understand your overall financial picture, making it easier to make informed decisions about where to allocate funds. Also, having a central hub for managing multiple accounts can reduce the time spent logging into several separate accounts and improve the accuracy of your budgeting and financial tracking.
Efficiently managing your bank accounts is not just about protecting your funds, but also about optimizing your financial operations to support your personal and financial goals. Throughout this article, we explored a variety of strategies, from choosing the right type of account to taking advantage of advanced mobile banking tools. These practices are designed to improve your financial understanding, reduce unnecessary fees, and enhance overall cash flow management.
Finally, as we discussed, using alerts, understanding your bank’s fee structure, and employing automatic savings tools are all fundamental aspects of maintaining strong financial health. Regular reviews and strategic account linking further simplify the management process, allowing for a smoother financial journey. By implementing these best practices, you can make your bank accounts work harder for you, turning everyday banking into a powerful tool for achieving long-term stability and success.
Check your activity often, avoid avoidable fees (like overdrafts), and use your app's digital tools to track your spending.
Monthly maintenance fees, minimum balance charges, and out-of-network ATM fees. With Común, none of these apply, and you get free withdrawals on the AllPoint+ network.
Mobile check deposit, cash deposit at over 88,000 locations, and real-time activity notifications from the app.
Choose an account with no monthly fee or minimum balance, like Común's, and avoid overdrafts by checking your balance regularly.
Ideally every few days, to stay on top of your spending and catch any unexpected charges.
No, there's no monthly fee and no minimum balance required.
Through the network of over 88,000 locations available on the app's map.
Yes, at AllPoint+ network ATMs you get 3 free withdrawals a month.
Real-time activity notifications inside the app show you every transaction instantly.

Living in the United States
8 min de lectura
Although moving to the United States brings a number of benefits due to the wide range of job opportunities available, it also presents challenges, such as the language barrier, which can limit opportunities for many immigrants who have not had access to formal language education.
While it may seem like a difficult goal to achieve, speaking English can make many aspects of daily life easier — such as getting a job, going to school, or handling important paperwork.
Fortunately, technology allows more people to learn English for free and easily, through platforms and mobile apps that offer lessons from anywhere. Below, we’ll show you some of the best options for immigrants who live or plan to live in the United States to learn English.
For many people, taking in-person English classes isn’t always the best option due to cost, schedules, and transportation challenges. If you face any of these obstacles, you should know about practical alternatives from educational institutions and online platforms — ideal for those who prefer a more academic or progressive learning path.
Below, we present 5 reliable alternatives for learning English online.
This is one of the most prestigious English teaching institutions worldwide. Its platform offers a variety of courses for beginner, intermediate, and advanced students, segmented by skills: listening comprehension, grammar, writing, and conversation.
It stands out as a very complete option since students can supplement lessons with various materials such as podcasts, videos, and exercises prepared by certified English teachers.
Coursera is a platform that offers free English courses in collaboration with prestigious universities, maintaining an academic and professional focus.
This is an excellent option if you’re looking to improve your English to access better job opportunities or refine specific skills to sound more like a native speaker.
This platform focuses on teaching English through current content, such as international and cultural news. It’s an ideal alternative for students who want to improve listening comprehension and expand their vocabulary.
This is an official U.S. government platform. It is specifically designed for people who want to acquire basic language skills to handle real-life situations such as visiting the doctor, ordering food, or completing immigration paperwork.
Alison is another dynamic alternative that offers a variety of free courses across different levels and practical skills. Students can also focus on specific areas, such as business English or preparation for certifications like the TOEFL.
Platform
Type of Course
Level
Main Benefit
British Council
Courses segmented by skills, general English.
From beginner to advanced.
Structured learning units with rich study materials.
Coursera
Academic and professional English.
From intermediate to advanced.
Courses focused on improving professional communication skills.
BBC Learning English
Everyday English.
From beginner to advanced.
Short lessons based on current topics.
USA Learns
Practical English.
Beginner.
Designed to equip students with the skills needed to communicate in everyday situations.
Alison
Business English and official certification preparation.
From beginner to advanced.
Offers the option to earn official digital certificates.
In addition to the options above, you can also explore other alternatives known for their flexibility in helping you learn English easily.
Mobile language-learning apps let users study anywhere, anytime, and serve as a fun complement to traditional courses.
Duolingo is the most famous and culturally influential app. It uses gamified lessons that unlock progressively as users acquire new skills. It’s ideal for building vocabulary.
Mondly focuses on conversational practice and pronunciation using tools like voice recognition and artificial intelligence to interact with virtual characters.
Busuu is one of the most comprehensive language-learning apps. In addition to structured lessons based on the Common European Framework, it allows students to interact with native speakers.
Memrise focuses on improving listening comprehension and learning new vocabulary through videos of real-life situations presented by native English speakers.
HelloTalk makes English practice easier by connecting people around the world interested in cultural and language exchange.
As you can see, there are many ways to learn and improve your English. Each has different approaches and benefits, so there’s no single “best option” — it depends on your level and specific needs.
Before deciding which online English course is best for you, consider these recommendations:
The most important factor in making language study effective is consistency, regardless of which platform you choose.
In addition to the classes on platforms or the interactive resources in apps, it’s important to incorporate strategies that help improve your confidence and fluency when communicating in English.
Here are some practical tips designed to make life easier for immigrants in the United States.
In this article, we explained why learning English is important if you plan to live in the U.S., and showed you various platforms and apps designed to help you build essential language skills.
Fortunately, the immigrant community in the U.S. has allies dedicated to supporting them through their adaptation and growth in the country.
Discover Comun — the digital platform designed to meet the financial needs of immigrants.
At Comun, we believe every new learning step brings you closer to your dreams: learning English and organizing your money with Comun are steps toward achieving your goals in the United States.
There are several English course options. If you have no prior knowledge, it’s recommended to start with British Council courses and complement with Duolingo.
It depends on your consistency. If you dedicate even a small amount of time daily, you should notice improvement within three months.
There isn’t just one method to learn English. Try combining practice across different language skills using interactive platforms.

Financial Education
8 min de lectura
If you suspect your account was compromised, act immediately: lock your card from the app, review your recent activity, and contact support. With Común, locking your card is instant and support is available 24/7.
Recognizing the Signs of Identity Theft and a Compromised Account
The first step is recognizing the signs that your bank account may have been compromised. Unusual or suspicious transactions, unexpected changes to your account details, and alerts or notifications from your bank that you didn't trigger are clear indicators. Getting text or email alerts about activity you didn't do can also mean your account has been hacked. Staying alert and regularly reviewing your account activity can help you catch these signs early if your bank account is hacked.
Immediate Actions to Take When You Notice Suspicious Activity
1. Contact Your Bank Immediately. If you suspect your account has been compromised, call your financial institution directly. Most banks have a dedicated fraud department that can freeze your account to prevent further unauthorized transactions. Acting quickly is crucial to protecting your hard-earned money.
2. Change Your Account Passwords. Immediately change your online account passwords and any other online accounts linked to your financial information. Make sure your new passwords are strong, unique, and different from passwords you've used before.
3. Monitor Your Account for Further Activity. Keep a close eye on your account for any additional suspicious activity. Regularly review your bank statement and account activity, and report any discrepancies to your bank. Setting up text and email alerts for transactions can help you stay on top of your account status.
Learn how to monitor your accounts here
4. Report the Fraud. File a report with your bank's fraud department. Also report the incident to the Federal Trade Commission (FTC) and consider filing a police report. This can help protect your credit report and prevent further identity theft.
Additional Precautions: Enable Two-Factor Authentication
[Image: homepage of bank app — keep image as-is]
To Prevent Future Incidents, Take These Additional Security Measures:
1. Secure Your Devices. Make sure your devices are protected with the latest antivirus protection and security updates. Avoid using public Wi-Fi for online banking.
2. Enable Two-Factor Authentication. Turn on two-factor authentication (2FA) for an extra layer of security on your bank accounts and other online accounts. This makes it harder for unauthorized users to access your accounts.
3. Be Careful What You Share. Be careful about the information you share online, and avoid providing sensitive information like your Social Security number through unsecured channels. Watch out for phishing emails and malicious links that can lead to a compromised account.
4. Use Strong, Unique Passwords. Make sure to use strong, unique passwords for all your other accounts. Avoid reusing the same password across multiple accounts, and change your passwords regularly.
5. Set Up Fraud Alerts. Consider setting up fraud alerts with your bank and credit bureaus. This can help you stay informed about any suspicious activity on your accounts.
We'll show you how to open a bank account in the United States
Común's Security Features
At Común, we prioritize the security of our customers' accounts, just like leading financial institutions. Our platform includes advanced security measures like encryption and real-time monitoring to protect your financial information. If you ever suspect fraudulent activity, our customer service team is available to help you right away. Just send us a message through the Común app, and we'll walk you through the steps needed to secure your account.
Open your bank account¹ in 3 minutes with your country's ID²
Conclusion
Quick action is crucial when it comes to a compromised bank account. By recognizing the signs, taking immediate action, and using strong security features, you can protect your finances and regain control of your accounts. Stay alert and proactive to keep your bank account secure. Remember, responding quickly can prevent further losses and ensure your money stays in your hands.
Transactions you don't recognize, unexpected changes to your account details, or alerts about activity you didn't start.
Lock your card instantly from the app, review your recent activity, and contact support to report the suspicious activity.
Through in-app chat, email, phone, or WhatsApp, available 24/7.
Common signs include transactions you don't recognize, changes to your contact details, or alerts about activity you didn't start.
Yes, you can lock it instantly from the app without needing to call support first.
Review your recent activity in the app to identify any transaction you don't recognize.
Contact support through chat, email, phone, or WhatsApp, available 24/7.
Reporting right away reduces your liability; exact protections depend on the circumstances.
Turn on app notifications, review your activity regularly, and never share your access codes, even with someone claiming to represent Común.

Immigration
8 min de lectura
Applying for a credit card in the United States as an immigrant is possible, even if you don't have a Social Security number (SSN) or established credit history. This guide provides general information about the process and shares helpful tips.
Applying for a credit card in the U.S. is generally a straightforward process. Issuers typically request documentation for identity verification and risk assessment purposes. Requirements may vary by issuer, but you can generally expect the following:
Identification
Tax ID number
You'll typically need one of the following: SSN or ITIN (Individual Taxpayer Identification Number) issued by the IRS. It's important to note that not all credit card issuers accept ITINs. However, some financial institutions and fintech providers may offer alternatives.
Income information
Credit history
Contact information
Yes. Some credit card issuers accept an ITIN instead of a Social Security Number. You can apply for an ITIN by submitting Form W-7 to the IRS.
It is recommended to look for service providers whose requirements match your current needs and documentation. For example, you may be able to open an account with Común using more than 100 valid Latin American IDs, which can be a helpful first step before applying for a credit card.
Before applying for credit, while not always required, it is generally recommended to open a debit account in the U.S. Having one may improve your chances of approval and help simplify the process. It can also help demonstrate income activity and provide a way to make payments on your credit account.
Look for service providers whose requirements align with your current documentation status. For example, some traditional banks may accept an ITIN to open a debit account. Others, such as Común, offer the ability to open a debit account online with more than 100 valid Latin American IDs. Visit comun.app to learn more.
To begin establishing a financial footprint in the U.S., it is often suggested to use a debit account consistently. This may include receiving direct deposits and maintaining regular account activity. While this does not create a credit history on its own, it may help establish a relationship with financial institutions and may support access to credit-building products.
Secured credit cards:
These cards typically require a refundable deposit, for example, $200. The deposit usually becomes your credit limit. This structure helps reduce risk for the issuer and may make approval more accessible.
Credit cards for individuals with limited or no credit history:
These credit cards are designed for individuals without an established credit history. They may not require a deposit but can have stricter approval criteria. Some issuers may offer products that accept an ITIN.
To submit your application, depending on the issuer you may apply online or at a bank branch. You will typically be required to provide personal details, such as your name, address, date of birth, an SSN or ITIN and your income information.
It is generally recommended to avoid submitting multiple applications in a short period of time, as each application may result in a 'hard inquiry' which can temporarily impact your credit score.
Debit card:
Credit card:
You may generate your first credit score within approximately 3 to 6 months after opening a credit account.
In most cases, to apply for a credit card you'll need some form of identification, such as a passport, and an ITIN. Some institutions offer options for individuals without an SSN, but applications without any documentation are generally not accepted.
A credit score is a number that reflects how you manage credit, based on your payment history and use of borrowed money.
No. Lenders generally don't deny applications based on immigration status alone. However, an application may not be approved if you don't have a credit history, sufficient income, or the required identification requested by the issuer.
In most cases, no. Most U.S. lenders don't have access to international credit data, so you'll need to start building credit history in the U.S.
Starting somewhere can make the process feel more manageable. For many people, building credit in the U.S. begins with something simple such as opening a debit account. Común offers a debit account that can be opened with more than 100 valid Latin American IDs, with an app available in Spanish. Visit comun.app to learn more.

Financial Education
8 min de lectura
If you notice an unrecognized debit card charge, one of the first steps is to lock your card, verify whether the transaction was actually unauthorized, and contact your financial service provider immediately. If you are a Común debit card holder, you can report suspicious activity directly through the app, email, or WhatsApp support.
Seeing an unrecognized charge on your debit card can be stressful, especially if you rely on your account for rent, groceries, transportation, or sending money to family. Unauthorized transactions can happen for many reasons, and debit card users in the United States have certain protections under the Electronic Fund Transfer Act (EFTA) and Regulation E.
It is also important to understand that not every unfamiliar transaction is considered fraud. Some charges may come from subscriptions, merchants using different billing names, or purchases made by someone who had permission to use the card.
An unrecognized debit card transaction
is a transaction you do not immediately recognize. This does not necessarily mean fraud occurred. Examples: a merchant billing under a different legal name, a forgotten subscription renewal, a delayed hotel or gas station authorization, a trial membership converting into a paid subscription, or a family member using the card.
An unauthorized charge
generally means someone used your debit card or account information without your permission. Examples: purchases made after your card was lost or stolen, online purchases you did not authorize, potentially fraudulent recurring charges, or transactions occurring after your credentials were compromised.
It is important to understand that if you voluntarily gave your card, PIN, password, or account access to a family member, partner, or friend, those transactions may not qualify as unauthorized under Regulation E.
Checklist for an unrecognized debit card charge:
If your financial service provider offers a card lock feature, you can temporarily freeze your card to help prevent additional transactions while you review the activity further.
Reporting a potentially unauthorized transaction promptly helps preserve certain protections available under applicable law. If you use Común, you can contact support through:
When reporting the transaction, try to include: the transaction amount, merchant name, transaction date, and why you believe the charge is unauthorized.
Take screenshots and save records of suspicious transactions, text alerts or emails, merchant communications, and subscription cancellation confirmations.
If you suspect your account information was compromised: change your password, update your email password, enable Face ID or Touch ID, review connected devices, remove suspicious app access, and if your PIN may have been exposed, change it immediately.
If your wallet was stolen, your identity may have been compromised, or the situation involves significant financial loss, contacting law enforcement and filing a police report may help support your case.
Debit card protections in the United States are primarily governed by the Electronic Fund Transfer Act (EFTA) and Regulation E.
| When you report | Potential Maximum liability | Source |
|---|---|---|
| Within 2 business days of learning of the loss or theft | Up to $50 | Reg E §1005.6(b)(1) |
| More than 2 business days after learning of the loss or theft, but within 60 days after your statement sent | Up to $500 | Reg E §1005.6(b)(2) |
| More than 60 days after statement is sent | Liability may increase significantly | Reg E §1005.6(b)(3) |
| Visa Zero Liability (when applicable) | $0 for eligible unauthorized transactions | Visa policy terms and conditions apply |
Federal law may limit liability for unauthorized electronic fund transfers, but delays in reporting may reduce available protections.
Visa's Zero Liability policy generally provides protection for eligible unauthorized transactions made with covered Visa debit cards, subject to applicable terms, conditions, and limitations.
Key aspects:
Once you report an unrecognized or potentially unauthorized debit card transaction to Común, the investigation process may include several stages. Typical timelines may include:
Some situations may not qualify as unauthorized transactions under Regulation E or Visa Zero Liability protections:
Use card lock and unlock features:
Locking your card when not in use may help reduce unauthorized transactions.
Enable real-time transaction alerts:
Instant transaction notifications through the app can help you identify suspicious activity more quickly.
Use Face ID or Touch ID:
Biometric authentication features can help reduce unauthorized account access.
Protect your PIN:
Avoid sharing your PIN, even with people you trust. Never store it in unsecured notes apps or write it directly on your card.
Watch for phishing scams:
Fraudsters may impersonate banks through text messages, fake login pages, phone calls, or social media messages. Banks and service providers will not ask for your password or verification code through text message.
An unrecognized charge is a transaction you do not immediately recognize on your account. It does not always mean fraud occurred.
Under Regulation E in the United States, reporting suspicious transactions promptly is important. Certain consumer protections may decrease after 2 business days and again after 60 days from the date the statement was sent.
It depends on the investigation results and whether the transaction qualifies as unauthorized. In some qualifying cases, consumers may receive reimbursement or provisional credit.
If you voluntarily shared your card, PIN, password, or account access, the resulting transactions may not qualify as unauthorized under Regulation E or applicable Visa Zero Liability policies.
Investigations may begin within approximately 2 business days. Some cases may be resolved more quickly, while more complex disputes or Visa dispute processes may take longer, including up to approximately 90 days in certain situations.
An unrecognized charge on your debit card does not always mean fraud, but it is important to review unfamiliar transactions promptly. In the United States, Regulation E or the Visa Zero Liability protections can help limit your liability for qualifying unauthorized transactions, particularly when reported promptly.

Immigration
8 min de lectura
The ITIN is obtained through IRS Form W-7 along with identity and foreign status documentation. A passport is the only document that satisfies both requirements on its own. The process takes between 7 and 11 weeks.
The ITIN allows you to file tax returns with the IRS, including claiming credits such as the Child Tax Credit and the Earned Income Tax Credit.
Some banks and credit unions accept an ITIN as an alternative ID to an SSN for opening accounts. Platforms like Común do not require either an SSN or an ITIN.
For entrepreneurs, the ITIN is vital for filing business taxes and applying for an Employer Identification Number (EIN).
Consistently filing taxes with an ITIN can demonstrate good moral character, a factor considered in some immigration cases.
In the absence of an SSN, the ITIN is recognized by financial institutions and government agencies as a valid identification number.
In some states, the ITIN allows access to a driver’s license, health insurance, or in-state college tuition rates.
Using the ITIN consistently links your tax data to your identification number, reducing the risk that someone files a return in your name.
The ITIN allows you to file tax returns with the IRS, claim tax credits such as the Child Tax Credit, open bank accounts at institutions that accept it, and in some states access services such as driver’s licenses or in-state tuition. It is the tax identification number for those who do not qualify for an SSN.
No. The ITIN is exclusively for tax purposes. It does not authorize you to work legally in the U.S., does not generate Social Security credits, does not provide automatic access to federal benefits such as Medicare or unemployment, and is not equivalent to an SSN for most government procedures. It is a tool for tax inclusion, not immigration status.
In general, filing taxes with an ITIN can be beneficial in immigration processes because it demonstrates a history of tax compliance and “good moral character,” one of the criteria evaluated in some adjustment-of-status cases. However, the impact varies by case — consult an immigration attorney before using it as an immigration strategy.
Some banks do accept an ITIN. Bank of America and certain local banks have specific programs for ITIN holders. However, many large banks require an SSN. Alternatives like Común do not require either an SSN or an ITIN — they accept a passport, consular ID, or other Latin American IDs for immediate account opening.
Yes, partially. Some credit card issuers and lenders accept an ITIN. Certain mortgage programs (ITIN loans) allow you to buy a home without an SSN. Building credit history with an ITIN is possible, although more limited than with an SSN. Credit built with an ITIN generally does not automatically transfer if you later obtain an SSN.
You submit IRS Form W-7 along with identity and foreign-status documentation — a passport is the only document that satisfies both requirements on its own. You can mail it with your tax return, go in person to an IRS Taxpayer Assistance Center, or apply through an authorized Certifying Acceptance Agent (CAA), which is the fastest and safest method.

Financial Education
8 min de lectura
Have you ever filled out a check? Although most transactions today are digital, knowing how to fill out a check is essential—especially if you are just beginning your financial life.
According to recent data, one-third of Americans paid by check in 2024, demonstrating that checks still play an important role in the U.S. economy.
You might consider checks an outdated payment method; the reality is that they are useful in specific situations. For that reason, we will explain what a check is, the different types of checks, and how to complete them properly.
Despite the digital era, checks remain a relevant traditional payment method due to their formality and traceability. They are used for rent payments, purchases, and service payments.
Additionally, checks are a common payment method among the immigrant community, who often use them while adapting to the U.S. banking system.
But what exactly is a check and what are its characteristics? It is a physical document issued by an individual or business (the drawer) to order a bank to pay a specified amount to a third party. For the payment to be processed, the drawer must have sufficient funds in their checking account.
In general, a check contains the following information:
There are different types of checks in the United States. In this case, we will focus on the personal check, although you may choose the option that best suits your needs.
A personal check is a payment order issued by an individual to another individual using the funds in a checking account.
The most common uses for personal checks include:
A certified check serves the same purpose as a personal check but is reviewed and guaranteed by the issuing bank, which verifies that the drawer has sufficient funds and holds them until the check is cashed.
A certified check provides certainty of available funds, making it a more secure method for making and receiving payments.
Unlike a personal check, a cashier’s check is issued directly by the bank, offering greater security for the payee, as the bank is responsible for issuing and safeguarding the funds.
To obtain a cashier’s check, the drawer must visit a bank branch and pay the amount to be transferred. The bank then issues the check in the name of the payee, guaranteeing that it can be cashed using the institution’s own funds and not a personal account.
It is commonly used for high-value purchases such as homes and vehicles.
While not strictly a check, it is a traditional payment method with similar functionality.
A money order is a financial instrument that allows funds to be sent via traditional mail using a certified check, which must be purchased and paid for by the drawer at an authorized location.
It allows secure money transfers without requiring a bank account.
Before issuing this type of payment order, you must know how to do it properly. Below is an example of how to fill out a check easily, starting from step one:

Remember that in the United States, the date format is mm/dd/yyyy.
Write the full name of the person to whom you are issuing the check, exactly as it appears on their official identification.
Write the numerical amount clearly.
Write the amount in words, including cents.
You may include a note specifying the reason for the payment.
Sign the check legibly in the space designated for the drawer.
Ensure that all information is accurate to avoid issues for the payee when cashing the check.
It is essential to complete checks legibly, without strike-throughs or corrections, as these may invalidate the document.
Writing amounts in words may be confusing when dealing with U.S. dollars. The following points should be kept in mind:
As you can see, knowing how to fill out a check is useful for sending and receiving money in the United States. It is a reliable and accessible alternative if you do not have a banking account.
However, issuing and cashing a check can also require significant time and effort. That’s why you can skip the trip to the bank, avoid wasting time or money on gas, and cash your check directly from your phone using Comun—no lines, no questions, no complications.
Discover Comun, the only platform designed to serve the needs of immigrant communities in the United States, with support available in Spanish.
Still have questions about how to fill out a personal check? See our FAQ section.
If there are strike-throughs or inconsistencies in the amounts, the check must be voided and a new one used.
Write the word VOID in large letters on the front of the check.
The back of the check contains the endorsement, meaning the payee’s signature for cashing the check.

Immigration
8 min de lectura
Getting a stable and well-paid job is the main goal of thousands of immigrants who come to the United States in search of a better quality of life.
For this reason, it’s essential to have an optimized resume (“CV”) that summarizes personal information, work experience, academic background, and all relevant details for recruiters and hiring managers.
You’ve probably faced the challenge of writing and refining a CV to apply for a job in your home country.
However, knowing the standards in Latin America is not enough, as U.S. resumes have key differences, such as length and focus on measurable results.
Mastering a new resume format can be challenging, and the process can be frustrating if you don’t hear back after sending multiple applications.
This doesn’t necessarily mean you lack the required skills — your resume might simply need some adjustments to get noticed by U.S. recruiters.
In this article, we aim to make the process easier for immigrant job seekers through a complete guide and sample resumes that will help you create your own by the end of the reading.
Even if you know how to write a resume in Latin America, it’s essential to understand the key differences compared to the U.S. standard.
Here are the main differences between a professional CV in Latin America and a U.S. resume.
In Latin America, it’s common to see two-page CVs, while the American resume is usually limited to one page.
U.S. recruiters look for quantifiable data and measurable results, while in Latin America it’s more common to include task descriptions and responsibilities.
To prevent discrimination, U.S. resumes do not typically include a photo, age, or nationality.
The use of ATS (Applicant Tracking Systems) to detect keywords is widespread among U.S. companies.
While Latin American CVs often use colorful or elaborate designs, U.S. recruiters prefer minimalist formats to make information easier to read.
Understanding these differences is crucial for immigrants, as it increases the chances of being considered by both recruiters and automated systems.
Here’s a step-by-step guide to writing a strong U.S. resume that passes ATS filters and captures recruiters’ attention.
Avoid flashy designs, as they can make reading difficult and hurt your ATS score. Choose a clean, organized, and easy-to-scan format.
Include your full name, U.S. phone number, professional email address, and LinkedIn profile link.
Remember that you do not need to include a photo, date of birth, or marital status.
Your profile should be concise and include relevant keywords. This section should be a short paragraph summarizing your work history, interests, achievements, and career goals.
It’s essential to list your work experience clearly and in chronological order.
To write your professional achievements, use the XYZ formula, structured as follows:
For example:
“Improved the brand’s visual identity through an e-commerce rebranding project, reducing cart abandonment by 50%.”
List your academic background, including institution name, degree, and attendance dates.
The skills section is key to making your resume stand out.
It’s recommended to separate this section into soft skills and technical skills.
Depending on the vacancy and your profile, you can include additional sections, such as languages, certifications, or volunteer experience.
This information can set you apart from other candidates, as it gives you additional skills that could be relevant to the position.
Here’s an example of how an optimized resume should look, according to U.S. company standards.
On this page, you can download CV templates in English to customize yours according to your experience.
The last step is to adapt this example to your own professional profile and career path, which may differ depending on whether you are a recent graduate or already have experience.
Here are some things to avoid when writing your resume.
Having a strong resume is key to successfully entering the U.S. job market.
Just as a resume opens the door to great job opportunities, Común opens the door to financial stability for immigrants.
Discover Común, the option designed to serve the needs of immigrant communities in the U.S., with service available in Spanish.
Discover All the Benefits of Común!
Discover Común, the option dedicated to meeting the needs of immigrant communities in the United States with services available in Spanish.
If you still have questions, check out the next section.
It’s not necessary to include references in your resume, as companies usually request them later in the hiring process.
The 3 most important details are: contact information, professional experience, and skills.
The resume format used in the U.S. is becoming common in other countries, so the language should match the job posting.

Living in the United States
8 min de lectura
Earning extra money fast in the U.S. is possible through survey apps, flexible freelance work, or referrals. With Común's referral program, you earn a cash reward for every person you invite who opens an account.
Making money fast can be a necessity at any point in life, and for Latinos in the United States it can be an even greater challenge. But don’t worry, in this post we’ll give you some ideas and tips so you can make money quickly and improve your financial situation.
Temporary jobs are a good option for making money quickly. Many companies hire temporary workers to cover demand during certain times of the year, such as the holiday season or tax season. Look on job websites like Indeed, Glassdoor, or Monster to find temporary jobs in your area.
If you have a car and a valid driver’s license, consider becoming a rideshare driver for services like Uber or Lyft. These services let you work on your own schedule and make money quickly. Plus, you can work as much or as little as you want.
If you have skills you can sell, such as computer repair, graphic design, or language teaching, you can use online platforms like Fiverr or Upwork to connect with people who need your services. These platforms charge a commission for each completed job, but you can set your own prices and work on projects based on your availability.
Many people need help with yard work or cleaning, and this can be a good option for making money quickly. You can offer your services in your neighborhood or on websites like Craigslist. Make sure you have the right equipment and a good attitude to win regular customers.
Selling items you no longer need is a quick way to get extra cash. You can sell them online through websites like eBay or Amazon, or in person at a garage sale or flea market. If you have valuable items you no longer use, this can be an excellent option for making money quickly.
Remember that these are just some ideas for making money quickly. You can also look for jobs in the hospitality or customer service industry, offer house cleaning services, or take online surveys to earn extra money. The important thing is to find an option that fits your skills and needs.
Remember to connect your Común account to your job so you can receive your pay as quickly as possible — up to two days early. In your Común checking account, you can keep the income from your work at no cost and with the highest possible security.
Común debit cards are compatible with more than 57,000 ATMs in the United States for deposits and withdrawals, and they include Visa’s zero-liability protection policy. This means that any unauthorized charge will not be deducted from the balance in your checking account. Likewise, your bank account is insured by the FDIC up to $250,000 like any other legal bank.
Good luck!
Paid survey apps, flexible freelance work (driving, deliveries, task apps), and financial app referral programs are common ways to generate extra income without a full-time job.
Invite someone with your unique link from the app's home screen. When that person opens a full debit account and completes their first qualifying outflow, you both receive a cash reward — credited to your account within 5 days.
The reward amount can vary based on the current promotion; check the active terms inside the referral section of the app.
Just share your unique link from the referral button on the app's home screen — referrals outside that link don't qualify.
Within 5 calendar days after your referral completes a First Qualifying Outflow.
The current terms and conditions detail the limits; check them in the app before sharing broadly.
The reward is only credited if the referral opens the account, gets approved, and completes a First Qualifying Outflow.
No, self-referral and fraudulent or abusive activity aren't eligible for rewards.
Paid survey apps and flexible freelance work are other common options, though they typically generate less than a primary income.

International Money Transfers
8 min de lectura
WhatsApp does not currently offer a service to send money directly from the United States to Mexico.
WhatsApp is one of the most popular ways to stay in touch with family and friends across borders. While the app supports payments in certain countries, its payment features are not available for sending money from the United States to Mexico.
However, for people living in the United States who are looking into sending money to Mexico, there are many different options available. From traditional service providers such as Western Union and MoneyGram to apps with instant international transfers like Wise, Remitly and Común.
At this time, WhatsApp does not offer an official service that allows people in the United States to send money directly to recipients in Mexico through WhatsApp Pay. WhatsApp's payment functionality is only available in Brazil and India.
This means that you can still use WhatsApp every day to communicate with family and friends in Mexico, but you cannot transfer money from a U.S. account to a recipient in Mexico using WhatsApp Pay.
Some money transfer companies offer WhatsApp-based experiences that help initiate transfers, but those services are different from WhatsApp Pay itself. The actual transfer is processed through the remittance provider rather than through WhatsApp's native payment system.
WhatsApp Pay is a payment feature integrated into WhatsApp that allows eligible users to send and receive money without leaving the app. The service operates through local payment networks and financial partners in supported countries.
As of 2026, WhatsApp Pay is available in India and Brazil. It is not broadly available as a payment method in the United States, and it is not available as a direct remittance solution for sending money from the United States to Mexico.
Cross-border money transfers require financial institutions, payment networks, regulatory approvals, identity verification procedures, and international settlement systems. WhatsApp Pay was built around local payment systems in specific countries. Because of this, the service does not currently support direct remittances from U.S. bank accounts to recipients in Mexico.
This limitation often creates confusion because WhatsApp is widely used on both sides of the border. Messaging a family member in Mexico through WhatsApp is easy, but sending money through WhatsApp Pay is a different service with separate availability requirements.
There is no standard fee for sending money from the United States to Mexico through WhatsApp Pay because that service is not currently available.
If you're in the United States and need to send money to Mexico, you will need a remittance service provider. To compare the costs related to sending money to Mexico, it can be important to review: transfer fees, exchange rates, delivery methods, transfer speed, and recipient requirements.
There is no single answer because different money transfer methods work better for different situations. Bank transfers can be a familiar option for people who already have a checking account. Traditional remittance providers such as MoneyGram and Western Union offer multiple delivery methods, including bank deposits, cash pickup locations, and mobile wallets in some markets.
Digital remittance platforms have become increasingly popular because they offer the possibility of sending money directly from a smartphone. These services typically display the exchange rate, fees, and delivery method before the transfer is completed.
One option is Común through its remittances services, which allows eligible customers to send money to Mexico and other countries in Latin America directly from the Común app. Transfers start at $2.99, and many transfers are delivered on the same day depending on the destination and delivery method.
1. Open the Común app on your phone.
Sign in to your account and navigate to the remittance section.
2. From the main page, select "Envía una Remesa".
Select the option on your app.
3. Choose your recipient or add a new one.
Provide the required details for the person receiving the transfer.
4. Enter the transfer amount.
Review the amount you want to send.
5. Review the transfer details.
Confirm the recipient information, delivery method, transfer amount, and estimated delivery timeframe.
6. Confirm the transfer.
Complete the transaction and wait for confirmation. Many transfers are delivered the same day, although delivery times may vary.
| Feature | WhatsApp Pay | Común |
|---|---|---|
| Send money from the United States to Mexico | No | Yes |
| Cross-border remittances | No | Yes |
| Starting transfer cost | Not available for U.S.-Mexico transfers | Starting at $2.99 |
| Delivery to recipients in Mexico | Not supported | Available |
| Transfer purpose | Domestic payments in supported countries | Money transfers to Mexico and Latin America |
WhatsApp Pay was created for payments within certain supported markets. Común remittance services make it possible to send money from the United States to recipients in Mexico and other countries in Latin America directly from the Común app.
A Común account can be opened with a passport or more than 100 Latin American IDs with no minimums or monthly fees.
No. WhatsApp does not currently provide an official service that allows users in the United States to send money directly to recipients in Mexico through WhatsApp Pay.
WhatsApp Pay allows eligible users in supported countries to send and receive money through WhatsApp using local payment networks and financial partners.
Many transfers sent through Común are delivered on the same day. Delivery times may vary depending on the destination, delivery method, and recipient institution.
You generally need a Común account, the recipient's information, the transfer amount, and any additional details required for the selected delivery method.
Común international transfers start at $2.99. The total cost may vary depending on the transfer amount, destination, and exchange rate.
Using a regulated money transfer provider can help protect your transaction through identity verification, encryption, fraud monitoring, and transaction tracking features.
Común is a financial technology company and not a bank. Banking services are provided by Community Federal Savings Bank, Member FDIC. Peer-to-peer payments services are provided by Cross River Bank. No minimums, no maintenance fees. Remittance service provided by Service UniTeller, Inc. Remittance fees start at $2.99 but may vary. Común Inc. may earn revenue from the conversion of foreign currencies.

Financial Education
8 min de lectura
Introduction: What Is the Foreign Exchange Market?
The foreign exchange (FX) market is the backbone of global trade, since it allows one currency to be exchanged for another. Whether you're traveling abroad, buying international products, or investing overseas, FX plays a crucial role in our financial lives. This article aims to demystify two key FX concepts: exchange rates and currency margins, explaining them in simple terms for new banking customers and anyone unfamiliar with these topics. Understanding these concepts is crucial for customers of Community Federal Savings Bank and other financial institutions that offer banking services.
What Is the Exchange Rate?
The exchange rate is the value of one currency in terms of another. For example, if 1 U.S. Dollar (USD) is worth 0.85 Euros (EUR), the exchange rate is 1 USD = 0.85 EUR. Exchange rates fluctuate based on supply and demand in the foreign exchange market. Several factors influence these rates, including:
How Do Exchange Rates Affect Us?
Exchange rates impact several aspects of our lives:
What Is the Currency Margin (FX Spread)?
The currency margin is the difference between the buy price and the sell price of a currency pair. The buy price is what buyers are willing to pay, while the sell price is what sellers are asking. The spread is essentially the cost of trading currencies.
For example, if the buy price for EUR/USD is 0.84 and the sell price is 0.86, the currency margin is 0.02. This margin is crucial because it represents the transaction cost of exchanging currencies, which is a key consideration for banks and financial institutions.
Why Does the Currency Margin Exist?
Several factors contribute to the existence of the currency margin:
How Does the Currency Margin Affect Transactions?
The currency margin impacts the cost of exchanging money. A smaller margin means lower costs, while a larger margin increases the cost. Here are some examples:
To minimize the cost of exchanging currency, consider:
Real-World Examples:
Understanding currency margins can help you make better financial decisions:
To check the current exchange rate and currency margin, use online currency converters and financial news websites. Financial inclusion matters, and platforms like Común offer tools and support to help Latino immigrants and other users manage their money effectively.
Conclusion: Stay Informed
In summary, the exchange rate determines the value of one currency against another, while the currency margin is the cost of trading currencies. Understanding these concepts is essential for making informed financial decisions, whether you're a new banking customer or new to the world of FX. Stay informed and use this knowledge to navigate the complex world of currency exchange more effectively.
Additional Resources
Understanding exchange rates and currency margins can have a significant impact on your financial transactions. By staying informed, you can make better decisions and optimize your currency exchanges, improving your overall financial health.

Immigration
8 min de lectura
The ITIN (Individual Taxpayer Identification Number) is the IRS tax identification number for people who must file tax returns in the U.S. but cannot obtain an SSN. It is used only for tax purposes; it does not authorize work in the U.S. or entitle you to Social Security benefits. It is requested using Form W-7.
The ITIN is a tax identification number issued by the U.S. Internal Revenue Service (IRS). It is designed for people who are required to file federal tax returns but do not qualify for a Social Security number (SSN). It consists of 9 digits and always begins with the number 9 (format: 9XX-XX-XXXX).
The ITIN allows you to file federal and state tax returns, claim tax credits (such as the Child Tax Credit), open bank accounts at some banks that accept it as an alternative ID to the SSN, and comply with tax obligations while working in the U.S. without an SSN.
To get an ITIN, you must complete Form W-7 (Application for IRS Individual Taxpayer Identification Number). You need to submit identity and foreign-status documents—the passport is the only document that satisfies both requirements. You can send it together with your tax return by mail, in person at an IRS Taxpayer Assistance Center, or through an authorized Certifying Acceptance Agent (CAA). The process takes between 7 and 11 weeks.
The SSN is issued by the Social Security Administration and authorizes legal work, accumulation of Social Security credits, and access to all financial services. The ITIN is issued by the IRS, is for tax purposes only, does not authorize work, does not generate Social Security credits, and has more limited access to financial services. If you qualify for an SSN, you should not apply for an ITIN.
Not always. Some banks accept an ITIN as tax identification to open accounts. However, many traditional banks still require an SSN. Común does not require either an SSN or an ITIN—it accepts your passport or consular ID card to open a full checking account. For most newly arrived immigrants, Común is the most direct route to having a bank account without waiting for an ITIN.
The IRS says the process takes between 7 and 11 weeks from the time it receives the complete application. If you submit the application during tax season (January-April), it can take up to 14 weeks. Using a Certifying Acceptance Agent (CAA) can speed up the process because they certify original documents without needing to send them to the IRS.
No. The ITIN is only a tax number and does not authorize you to work in the U.S. or change your immigration status. Employers must ask for an SSN or work authorization documents (EAD) to hire you legally. The ITIN only serves for filing taxes and certain financial procedures.
Yes. ITINs that have not been used on tax returns in the last 3 consecutive years expire. They also expire depending on the year they were issued (the IRS renews them in blocks). If your ITIN has expired, you must renew it with a new W-7 before filing your next tax return.
Limitedly. Some lenders and credit card issuers accept ITINs for applications. Banks such as Bank of America have specific card programs for ITIN holders. However, credit built with an ITIN does not automatically transfer if you later obtain an SSN—you will need to establish the link with the credit bureaus.
The parent can use an ITIN to claim the credit, but the children for whom the credit is claimed must have SSNs. Children born in the U.S. automatically have SSNs. The parent’s ITIN is sufficient to file the tax return and claim the credit for qualifying children.
The passport is the only document that by itself satisfies both requirements (identity + foreign status). Without a passport, you need two documents: one identity document (DNI, consular ID card, foreign driver’s license) plus one that proves foreign status (visa, alien registration). The IRS may reject the application if the combination is not sufficient.







Comun is a financial technology company and not a bank. Banking services are provided by Community Federal Savings Bank; Member FDIC. The Comun Visa® Debit Card is issued by Community Federal Savings Bank, pursuant to a license from Visa U.S.A Inc. and may be used everywhere Visa Cards are accepted.
Comun is a fintech company and not a bank or licensed money transmitter.
* Results may vary. For a complete list of eligible IDs and application requirements, follow this link.
^ No minimums, no maintenance fees. ATM or transfer fees may apply. See app for fee details.
‡ Direct deposit funds are typically available when we receive the payment file, up to two days before the scheduled payment date. This early availability is not guaranteed.
** A service provided by Service UniTeller, Inc. Service UniTeller, Inc. is licensed in all states that require a license. Remittance fees start at $2.99 but may vary. Please check the app for more details. Comun Inc. may earn revenue from the conversion of foreign currencies.
† Funds in your account are FDIC insured up to $250,000 by ownership category through Community Federal Savings Bank (CFSB), Member FDIC, in the event CFSB fails.