Unrecognized charge on my debit card: What to do in the United States?

If you notice an unrecognized debit card charge, one of the first steps is to lock your card, verify whether the transaction was actually unauthorized, and contact your financial service provider immediately. If you are a Común debit card holder, you can report suspicious activity directly through the app, email, or WhatsApp support.

Seeing an unrecognized charge on your debit card can be stressful, especially if you rely on your account for rent, groceries, transportation, or sending money to family. Unauthorized transactions can happen for many reasons, and debit card users in the United States have certain protections under the Electronic Fund Transfer Act (EFTA) and Regulation E.

It is also important to understand that not every unfamiliar transaction is considered fraud. Some charges may come from subscriptions, merchants using different billing names, or purchases made by someone who had permission to use the card.

What is an 'unrecognized' vs 'unauthorized' charge?

An unrecognized debit card transaction

is a transaction you do not immediately recognize. This does not necessarily mean fraud occurred. Examples: a merchant billing under a different legal name, a forgotten subscription renewal, a delayed hotel or gas station authorization, a trial membership converting into a paid subscription, or a family member using the card.

An unauthorized charge

generally means someone used your debit card or account information without your permission. Examples: purchases made after your card was lost or stolen, online purchases you did not authorize, potentially fraudulent recurring charges, or transactions occurring after your credentials were compromised.

It is important to understand that if you voluntarily gave your card, PIN, password, or account access to a family member, partner, or friend, those transactions may not qualify as unauthorized under Regulation E.

How can I identify a suspicious charge?

Checklist for an unrecognized debit card charge:

• Review the merchant name carefully — many businesses process payments under a parent company or billing processor that looks unfamiliar
• Check the transaction date — some charges appear several days after the original purchase
• Look for recurring subscriptions — streaming platforms, delivery apps, gyms, and trial memberships commonly renew automatically
• Verify the location — some online merchants process payments from another state or country even when the transaction was legitimate
• Ask family members — a spouse, child, roommate, or trusted person could have used the card
• Watch for small 'test' charges — fraudsters sometimes attempt small transactions before attempting larger purchases

What to do right away if you notice an unauthorized charge?

1. Lock your card immediately

If your financial service provider offers a card lock feature, you can temporarily freeze your card to help prevent additional transactions while you review the activity further.

2. Report the transaction to your financial service provider

Reporting a potentially unauthorized transaction promptly helps preserve certain protections available under applicable law. If you use Común, you can contact support through:

• In-app chat
• Email: ayuda@comun.app
• WhatsApp: +1 646 600 5660

When reporting the transaction, try to include: the transaction amount, merchant name, transaction date, and why you believe the charge is unauthorized.

3. Document everything

Take screenshots and save records of suspicious transactions, text alerts or emails, merchant communications, and subscription cancellation confirmations.

4. Change passwords and security settings

If you suspect your account information was compromised: change your password, update your email password, enable Face ID or Touch ID, review connected devices, remove suspicious app access, and if your PIN may have been exposed, change it immediately.

5. File a police report if appropriate

If your wallet was stolen, your identity may have been compromised, or the situation involves significant financial loss, contacting law enforcement and filing a police report may help support your case.

Your rights as a US Debit Cardholder

Debit card protections in the United States are primarily governed by the Electronic Fund Transfer Act (EFTA) and Regulation E.

What is the 'Visa Zero Liability' policy?

Visa's Zero Liability policy generally provides protection for eligible unauthorized transactions made with covered Visa debit cards, subject to applicable terms, conditions, and limitations.

Key aspects:

• Protection scope: may apply to certain unauthorized transactions involving lost, stolen, or fraudulently used cards
• No enrollment necessary: the policy applies automatically to eligible Visa cards without requiring special sign-up
• Prompt reporting: to qualify, you must promptly report potentially unauthorized transactions to your financial institution
• Limitations and exclusions: certain transactions, including commercial card or anonymous prepaid card transactions, may not be covered

How does the Común dispute process work?

Once you report an unrecognized or potentially unauthorized debit card transaction to Común, the investigation process may include several stages. Typical timelines may include:

• Initial review beginning within approximately 2 business days
• Potential provisional credit within applicable regulatory timeframes for qualifying disputes
• Extended investigations in certain situations
• Visa dispute or arbitration processes that may take up to approximately 90 days in some cases

What is not covered?

Some situations may not qualify as unauthorized transactions under Regulation E or Visa Zero Liability protections:

• Charges made by family or friends who had access to your card or account
• Transactions you approved but later disputed due to dissatisfaction
• Wallet-only customers without a Común debit card
• ComúnPay P2P transactions funded through external debit cards
• Cases involving negligence or false claims

How can I help prevent unauthorized charges?

Use card lock and unlock features:

Locking your card when not in use may help reduce unauthorized transactions.

Enable real-time transaction alerts:

Instant transaction notifications through the app can help you identify suspicious activity more quickly.

Use Face ID or Touch ID:

Biometric authentication features can help reduce unauthorized account access.

Protect your PIN:

Avoid sharing your PIN, even with people you trust. Never store it in unsecured notes apps or write it directly on your card.

Watch for phishing scams:

Fraudsters may impersonate banks through text messages, fake login pages, phone calls, or social media messages. Banks and service providers will not ask for your password or verification code through text message.

FAQ

What is an unrecognized charge on my debit card?

An unrecognized charge is a transaction you do not immediately recognize on your account. It does not always mean fraud occurred.

How long do I have to report an unrecognized charge?

Under Regulation E in the United States, reporting suspicious transactions promptly is important. Certain consumer protections may decrease after 2 business days and again after 60 days from the date the statement was sent.

Will I get my money back if I report an unauthorized charge?

It depends on the investigation results and whether the transaction qualifies as unauthorized. In some qualifying cases, consumers may receive reimbursement or provisional credit.

What happens if I let a family member use my card?

If you voluntarily shared your card, PIN, password, or account access, the resulting transactions may not qualify as unauthorized under Regulation E or applicable Visa Zero Liability policies.

How long does Común take to resolve a dispute?

Investigations may begin within approximately 2 business days. Some cases may be resolved more quickly, while more complex disputes or Visa dispute processes may take longer, including up to approximately 90 days in certain situations.

Final thoughts

An unrecognized charge on your debit card does not always mean fraud, but it is important to review unfamiliar transactions promptly. In the United States, Regulation E or the Visa Zero Liability protections can help limit your liability for qualifying unauthorized transactions, particularly when reported promptly.

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Ways to Invest Money and Secure Your Future in the United States

One of the constant concerns for people who leave their home country in search of better opportunities in the United States is financial uncertainty, often caused by poor management and a lack of knowledge about effective strategies to grow their money.

Saving products are an alternative that allows you to save money in the long term while earning interest—returns that depend on the term and the rate offered by the financial institution.

Knowing the different ways to save money is a way to ensure financial stability for you and your family. Below, we explain the types of investments and the safest ways to get started. Please note that investment products are NOT FDIC INSURED, NOT BANK GUARANTEED, and MAY LOSE VALUE.

What Does It Mean to Invest Money and Why Is It Important?

Investing means allocating money toward a goal with the aim of obtaining higher returns in the future. You can do it on your own, through a business, or with formal financial instruments that put the contributed money to work to pay interest over defined time frames.

Here are some benefits of using investment strategies:

• Financial security: gives you the confidence of having a savings fund for the future.

• Financial growth: puts your money to work to generate passive income and avoid losing value due to inflation.

• Family support: helps you plan long-term family projects, such as buying a home or paying for children’s higher education.

How to Define Your Goals and Risk Profile Before Investing

Before you begin, keep in mind that all investments involve some level of risk. If you’re a beginner, it’s essential to start at a level that matches your situation.

You should also be clear about your financial goals—the targets you want to reach in the short, medium, and long term.

Risk Profile

A risk profile is an investor’s ability to handle potential losses caused by market fluctuations.

These are the three main types.

Conservative

This profile is ideal for people not familiar with investing, as it involves low risk. Although returns are steady, they tend to be lower than other investment alternatives. Preferred options include savings accounts and short-term investment funds.

Moderate

This profile suits somewhat more experienced investors who are willing to take moderate risk by combining safer investments with slightly riskier ones to obtain better returns.

Aggressive

This profile is for those who have a strong command of investing. They have a high tolerance for losses and aim for high income through significant long-term investments, typically in the stock market, high-yield funds, and real estate.

Determine Your Risk Profile

Next, define the risk profile that aligns with your personal finances and your experience with these instruments.

Follow these tips to help you make a smart investment.

Step 1. Assess Your Current Financial Situation

Take stock of your finances—consider your income, monthly expenses, debts, and existing savings.

Step 2. Determine Your Investment Goals.

Set exactly what you want to achieve and in what timeframe—for example, buying a home, traveling abroad, paying for medical treatment, or simply building an emergency fund. Remember that long-term investments involve higher risk but can also offer higher returns.

Step 3. Decide How Much You Can Invest Initially.

Based on your budget, determine how much you can allocate to your initial investment and whether you can increase it later.

Step 4. Evaluate Your Risk Tolerance.

Analyze your willingness to accept potential losses and their impact on your personal finances.

Here is a comparative table for clarity.

Investment Profile

Risk Level

Time Horizon

Potential Return

Characteristics

Conservative

Low

Long – Medium

Low

Prioritizes safety over return.

Moderate

Medium

Medium – Long

Low – Medium

Balances safety and returns.

Aggressive

High

Long

High

Seeks to maximize long-term gains, with higher risk.

4 Accessible Investment Options for Beginners

A common misconception is that you need a significant amount of money to become an investor. In reality, there are accessible alternatives that let you start with small amounts, easily.

Here are four ideal options to start investing.

Index Funds

Index funds pool money from multiple investors to buy stocks or bonds.

Main Benefits:

• Automated operation.

• Easy diversification.

• Potential for good long-term returns with little effort.

Certificates of Deposit (CDs)

A certificate of deposit is an investment made directly with a financial institution for a fixed term, meaning you cannot withdraw the money during that period.

Main Benefits:

• A relatively secure way to start investing, as it’s offered by financial institutions.

• Generates steady, predictable returns.

Bonds

Bonds are loans to companies or governments that pay interest periodically and generally carry lower risk.

Main Benefits:

• Income is more predictable.

• A good option to diversify alongside slightly riskier investments.

Digital Investment Accounts

An accessible option that allows you to invest from a mobile application.

Main Benefits:

• Let you start with very small amounts of money.

• Very beginner-friendly for entering the world of investing.

Before choosing an investment vehicle, consider your risk profile. If you prefer stability over returns, CDs or bonds may be ideal.

Avoid “putting all your eggs in one basket.” The key to smart investing is diversifying across several instruments, even with small amounts.

Simple Habits to Invest and Review Your Strategy

When you start investing, it’s important to be realistic, stay patient, and remain consistent with your financial goals.

Here are some simple practices to keep your investments on track.

• Review your investments at least every 3 to 6 months.

• Adjust your strategy as your goals or financial situation change.

• Use digital tools to monitor your progress.

Use Común to Manage Your Money Easily as an Immigrant in the U.S.

Financial management is a responsibility you should entrust to an accessible platform.

Meet Común! The financial service that lets you send, receive, and withdraw money within and outside the United States, quickly, simply, and securely. 

Común is a mobile app that allows you to open an account easily with a qualifying official identification from your home country, so it’s a great option for the immigrant community.

Open your account with Común and start sending, receiving, and withdrawing money. Enjoy Spanish and English language support, clear fees, and a digital platform ideal for the immigrant community in the United States.

Frequently Asked Questions (FAQ)

If you still have questions, see the section below. Please note that investment products are NOT FDIC INSURED, NOT BANK GUARANTEED, and MAY LOSE VALUE.

How much money do I need to start investing in the U.S.?

There are quite accessible investment options today, especially digital platforms. Some let you start with amounts as low as $1 or $5, which is ideal for learning to invest.

Is it safe to invest as an immigrant?

Yes—even if you are not a legal resident, you can invest money in the United States. Just make sure to use regulated institutions and platforms.

What if I want to change my investment strategy in the future?

It’s common to change your investment strategy to match your financial goals. Review your investments periodically and make the necessary adjustments according to the applicable timelines.

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ITIN vs SSN: What's the difference and why does it matter?

If you are authorized to work in the United States, you need a Social Security Number (SSN). If you are not eligible for an SSN but still need to file taxes or access certain financial services, you may need an Individual Taxpayer Identification Number (ITIN).

If you recently moved to the United States, you have probably heard the terms 'ITIN' and 'SSN' many times already. They often come up when opening a bank account, filing taxes, applying for work, or trying to build credit.

Understanding the ITIN vs SSN difference matters because each number serves a different purpose in the US financial and tax system.

What is an SSN?

A Social Security Number (SSN) is a nine-digit identification number issued by the Social Security Administration. It is primarily used to track earnings, taxes, and eligibility for certain federal benefits.

SSNs are generally issued to:

• US citizens
• Permanent residents
• Certain noncitizens authorized to work in the US (for example: people with work visas, some asylum applicants or refugees)

An SSN is required for legal employment, payroll reporting, and access to some government programs.

What is an ITIN?

An Individual Taxpayer Identification Number (ITIN) is a tax processing number issued by the Internal Revenue Service, known as the IRS. ITINs are designed for people who are not eligible for an SSN but still have US tax filing obligations or need access to certain financial services.

An ITIN can be used by:

• Immigrants without SSN eligibility
• Dependents or spouses of US residents or visa holders
• International students or temporary visa holders in certain situations
• Individuals required to file US taxes

It is important to note that an ITIN does not authorize someone to work in the United States.

ITIN vs SSN Comparison Table

Which one do I need?

You need an SSN if:

• You are a US citizen
• You are a permanent resident
• You are legally authorized to work in the United States
• Your employer requires it for payroll and tax reporting

You may need an ITIN if:

• You are not eligible for an SSN
• You still need to file taxes in the United States
• You want to access and open financial accounts
• You want to begin building a financial history

Many recent immigrants apply first for an ITIN while they are still navigating the US financial system or while they're waiting for changes in their work authorization status.

Can I have both an ITIN and an SSN?

Yes, in some situations a person may have both at different stages of their life. For example, someone may initially receive an ITIN because they are not eligible for an SSN at the time. Later, if they become eligible for work authorization or permanent residency, they may receive an SSN. When this happens, the SSN becomes the primary identification number used for taxes and financial reporting.

What can I do with each?

An SSN can be used to:

• Work legally in the United States
• Receive wages through payroll systems
• File taxes
• Access certain federal benefits if eligible
• Open debit card and checking accounts
• Apply for loans and credit products
• Build credit history

An ITIN can be used to:

• File taxes with the IRS
• Open debit card and checking accounts at institutions that accept ITINs
• Build credit with lenders that report ITIN activity
• Establish financial history in the US

Can you work with an ITIN?

An ITIN itself does not authorize employment in the United States. It is primarily a tax identification number used for IRS reporting purposes.

Does an ITIN build credit?

An ITIN may help some people begin building credit history in the United States. Certain banks, lenders, and financial platforms report account activity linked to ITINs to credit bureaus. Policies vary by institution.

How can I apply for an ITIN?

Applying for an ITIN generally involves submitting:

• A completed IRS Form W-7
• A valid federal tax return (unless you qualify for an exception)
• Proof of identity and foreign status

The IRS may request original documents or certified copies depending on the situation. Processing times may vary.

How can I apply for my ITIN with Común?

If you need or want help with the application process, Común offers ITIN application support for $199 with a money-back guarantee if the application is not approved. Visit comun.app/itin to learn more.

Requirements to apply for an ITIN with Común:

• You must live in the U.S.
• You must have a valid passport with an expiration date more than 6 months from the date of your application
• You will need to file your taxes to apply for an ITIN

The process:

• We recommend you open a debit account with Común from your mobile phone
• Complete the application form at comun.app/itin and submit your payment
• Upload a scan of your passport
• If you choose to file your taxes along with your ITIN application, upload documentation of your income from the previous tax year
• Común's agents will contact you via email if they have any questions
• Print, sign, and submit your completed official ITIN application (Form W-7)
• Común's agents will submit your application to the IRS

The application process does not consider your immigration status, and your status will not be reported to any government immigration authority.

Open your Común Account

A debit account can be a great first step to building your financial future in the United States. Común allows customers to open a debit account using ITIN, passport, country-of-origin ID, or more than 100 accepted Latin American valid IDs. You can open your Común account from your phone. The app is available in Spanish. Visit comun.app to learn more.

FAQ

What is the difference between ITIN and SSN?

An SSN is issued by the Social Security Administration primarily for employment, taxes, and federal benefits eligibility. An ITIN is issued by the IRS for people who are not eligible for an SSN but still need to file taxes or access certain financial services.

Can I have both ITIN and SSN at the same time?

In some situations, yes. A person may first receive an ITIN and later become eligible for an SSN. Once an SSN is assigned, it generally becomes the primary number used for taxes and financial reporting purposes.

Can I work legally in the US with an ITIN?

An ITIN alone does not authorize employment in the United States. It is primarily used for tax identification and reporting purposes through the IRS.

Do I need an SSN to open an account?

Not always. Some financial institutions, including Común, allow customers to open debit accounts using an ITIN, passport, or other forms of identification.

How do I apply for an ITIN?

Applying for an ITIN generally requires completed IRS Form W-7, identity documentation, and a filed federal tax return. The IRS may also request certified supporting documents.

How long does the ITIN application take?

Processing times can vary depending on the time of year and the completeness of the application. In many cases, ITIN applications may take several weeks to process after submission to the IRS.

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How to send money to someone using Zelle from Común

If you arrived at this page looking for how to connect Zelle with your Común account, this updated guide has important information for you.

As of March 31, 2025, Zelle is no longer available in Común. However, this does not mean you can no longer send or receive money from people who use Zelle. With Pay, Común's new feature, you can still connect with anyone who has a U.S. debit card, including people who use Zelle with their bank.

In this guide, we'll explain what happened with Zelle in Común, what Pay is, how it works, and how you can start using it to send and receive money instantly.

What happened with Zelle in Común?

Starting January 8, 2025, Zelle stopped accepting the creation of new users, and starting March 31, 2025, it is no longer possible to send or receive money through Zelle in Común. This decision was made by Zelle and affected multiple platforms, not just Común. You can read more details about this change in the Help Center article.

Here's the important part: even though the Zelle integration is no longer available, you can still send and receive money from people who use Zelle with their bank. The solution is Pay.

What is Pay?

Pay is the Común feature that allows you to send and receive money quickly and easily between Común accounts and external debit cards in the United States. With Pay you can:

• Send money from the Común app
• Receive payments from external debit cards
• Share your personal payment link
• Show your QR code to receive payments

The best part is you can send and receive money even from people who don't use Común, since they can pay you using their debit card without needing to download the app.

How to send money to someone using Zelle?

If the person you want to send money to uses Zelle with their bank, they can add that same debit card to Pay and receive the money in their bank account. They don't need to switch cards or stop using Zelle with their bank.

Follow these steps inside your Común app:

• Open the Pay section at the bottom of your app
• Select the contact you want to send money to or share your payment link
• If your contact doesn't have Común, they can click on the payment link, which opens in their browser (no need to download a new app)
• Your contact can add the same debit card they already use with Zelle and confirm the amount
• Done. You'll see the money in the recipient's account within seconds

If your contact already has a Común account, they'll be able to see the transaction directly in their app.

Keep in mind that the person you're sending money to can continue using their debit card with Zelle through their bank and, at the same time, connect that same card to Común to receive money through Pay. They don't have to choose between one or the other.

How much does it cost to use Pay?

With Pay, costs depend on the type of transaction:

No fee:

• When you send money from a Común debit card to another Común debit card
• When you send money from an external debit card to a Común debit card

1.75% fee:

• When you send money from an external debit card to another external debit card

Special promotion: your first 3 transactions have no fee.

You'll always see the total amount to pay before confirming the transaction, so you know exactly what to expect.

What are the limits of Pay?

To keep your transactions safe and comply with regulations, Pay has the following general limits:

• Up to 10 transactions per day
• Minimum send amount: $1 USD

You can check your specific limits (24 hours, 7 days, and monthly) inside the Común app under Settings → Sending limits. Limits reset based on your last transaction, not at midnight.

How to start using Pay?

If you already have a Común account, you don't need to register again. Just log in to your app, go to the Pay section, and start sending payments.

With Pay you can:

• Send money from your Común account balance or add an external card to make a payment
• Send money even to people who don't have Común yet — just share your payment link

If you receive a payment link from a Común debit customer:

• Open the link shared by your contact. Make sure it's pay.comun.app — do not trust unknown links
• Start your registration. In just a few minutes, you'll be able to make instant payments
• Have only the basics ready: a cellphone number (from your country) where you can receive SMS or WhatsApp, your full name, your date of birth, and a debit card of your choice
• Confirm the payment amount and you're done

The information we request is only to get to know you better and provide you with the best service. We never ask about your immigration status.

Differences between Zelle and Pay

Frequently asked questions

Can I still use Zelle with Común?

No. As of March 31, 2025, Zelle is no longer available in Común. However, with Pay you can still send and receive money from people who use Zelle with their bank, by linking their same debit card to Común.

Does the person I send money to need to stop using Zelle?

No. Your contact can continue using their debit card with Zelle through their bank and, at the same time, connect that same card to Común to receive money through Pay. They don't have to choose between one or the other.

Does Pay replace Zelle in Común?

Pay is the Común feature for sending and receiving money between people. Although the Zelle integration is no longer available in Común, Pay allows you to connect with anyone who has a U.S. debit card, including people who use Zelle with their bank.

Is it safe to use Pay?

Yes. Pay is a payments service provided by Cross River Bank. As with any financial transaction, we recommend only sending money to people you know and always verifying the details before confirming a transaction.

How much does it cost to use Pay?

There is no fee when you send money between Común debit cards, or from an external card to a Común card. The 1.75% fee only applies when you send from an external card to another external card. Your first 3 transactions have no fee.

Who can I send money to with Pay?

You can send money to anyone with a U.S. debit card, even if they don't have a Común account. Just share your payment link and they can register in minutes and receive the money directly on their debit card.

How long does a Pay transfer take?

Pay transfers are instant. You'll see the money reflected in seconds.

Final thoughts

Although the Zelle integration is no longer available in Común, that doesn't mean you can no longer connect financially with people who use Zelle. With Pay, you can send and receive money instantly with anyone who has a U.S. debit card, all from the Común app.

If you have specific questions about your account or how to start using Pay, you can consult Común's Help Center or contact the support team directly from the app.

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How to call Mexico from the United States easily and affordably

There’s no doubt about the impact the Mexican community has had in the United States due to the number of immigrants who have arrived in recent decades and who, despite the distance, need to stay in touch with their loved ones.

One of the most common points of confusion when making an international call has to do with the order of the required codes. However, with the right information, placing a call from the United States to Mexico is very simple.

Below, we’ll show you step by step how to dial, practical examples for major cities, as well as modern options to save money no matter how long you’re on the phone with your loved ones in Mexico.

Basic steps to call Mexico from the USA

To connect a phone call from the United States to Mexico, you need three basic pieces of information: the exit code, Mexico’s country code, and the local number.

These are the steps to call Mexico.

Dial the international prefix

011 from a U.S. landline or “+” from a mobile phone.

Add Mexico’s country code

The code is 52.

Dial the 10-digit national number

Include the area code plus the local number

Practical examples:

• Mexico City: 011 + 52 + 55 123 1234
• Guadalajara: 011 + 52 + 33 123 1234
• Monterrey: 011 + 52 + 81 123 1234

It’s important to clarify that it used to be necessary to add the prefix 1 for cell-phone calls, but this requirement was eliminated in 2019.

Area codes and example calls to Mexican cities

In Mexico, each city has an area code (lada) made up of 2 or 3 digits. Taking that into account, all Mexican phone numbers have 10 digits in total.

Below is a table with examples of how to dial from the United States to Mexico.

City

Area Code

Dialing example from the United States

Mexico City 

55

011 + 52 + 55 + ########

Guadalajara

33

011 + 52 + 33 + ########

Monterrey

81

011 + 52 + 81 + ########

Puebla

222

011 + 52 + 222 + #######

Tijuana

664

011 + 52 + 664 + #######

León

477

011 + 52 + 477 + #######

Querétaro

442

011 + 52 + 442 + #######

Mérida

999

011 + 52 + 999 + #######

Cancún

998

011 + 52 + 998 + #######

Chihuahua

614

011 + 52 + 614 + #######

Modern and more affordable options for calling Mexico

Long-distance calling used to be very expensive, especially when made directly— a drawback for people who wanted to keep in touch with family abroad since costs were charged per minute.

Fortunately, today you can choose far more affordable alternatives that also offer unlimited minutes and other communication benefits such as messaging and video calls.

These are the most popular low-cost options for calling Mexico from the United States.

VoIP apps and services over Wi-Fi

VoIP (Voice over IP) apps are one of the most accessible alternatives for communicating with people worldwide.

The main advantage of mobile apps is that they allow domestic and international calls over a Wi-Fi or data connection. This significantly reduces costs and eliminates the need for local phone coverage, though a good internet connection is important.

WhatsApp is a popular app of this kind, given its large user base and a variety of features beyond calls, such as voice notes, voice dictation, video notes, and video calls.

Other similar alternatives include Skype, Google Voice, and Telegram.

International plans from your carrier

If you want to make long calls and not rely on Wi-Fi, a recommended alternative is to get an international plan with included or unlimited minutes to Mexico.

For example, Verizon Global Calling has a plan that includes unlimited minutes to Mexico and Canada.

If you’re still in Mexico, Telcel offers international roaming packages and eSIM for travelers.

Prepaid calling cards

Another solution for calling Mexico is using a prepaid calling card.

Here are some examples.

Company | Cost | Validity/Expiration Enjoy Prepaid | From 0.9¢/min to landlines, 2.9¢/min to mobiles. | After 183 days of inactivity. BOSS Revolution | 1.9¢/min to landlines and mobiles. | Credit remains while the user is active. Calling Card Plus | From 0.8¢/min to landlines and 2.5¢/min to mobiles. | Depends on the plan; may include per-minute rounding or a weekly charge.

Company

Cost 

Validity/Expiration

Enjoy Prepaid

From 0.9¢/min to landlines, 2.9¢/min to mobiles. 

After 183 days of inactivity.

BOSS Revolution

1.9¢/min to landlines and mobiles.

Credit remains while the user is active

Calling Card Plus

From 0.8¢/min to landlines and 2.5¢/min to mobiles.

Depends on the plan; may include per-minute rounding or a weekly charge.

Bundles with included minutes

A bundle is a package that, in addition to international calls, includes other related services. For example, Verizon Global Choice offers 300 minutes for $10 per month.

Practical tips for immigrants

Taking care of your finances is essential to stay in touch with your family in Mexico. Here are some tips to keep you connected.

• Use apps over Wi-Fi whenever possible: they’re a very affordable alternative, as long as you have a good internet connection.

• Compare rates from different companies: take time to review each provider’s international rates as well as specific terms.

• Consider family bundles or special plans for Mexico: given the geographic proximity between Mexico and the United States, there are several communication options designed for families who frequently contact relatives.

Stay connected with your family in Mexico thanks to Común

In this article, we showed you how to call Mexico from the United States with the correct code sequence, via mobile and landline. We also shared tips to keep in touch with your family through more accessible means such as mobile apps and international plans with minutes to Mexico.

In addition to staying in touch with family, Mexican immigrants also often need services that let them send money home.

• Discover the benefits of Común, the platform that brings you closer to the people you love most!

• Checking account with clear, competitive fees.

• Accessible international money transfers.

• Común’s mobile app is available in Spanish and accepts more than 100 eligible official IDs for account opening.

• Debit card for everyday purchases and payments.

Don’t lose touch with your country! Open your account with Común and connect with the financial platform dedicated to shortening the distance.

Frequently Asked Questions (FAQ)

If you still have questions, see this section.

What happens if I dial the number without the 011 prefix?

If you don’t dial 011 or “+” on mobile phones, your call won’t be recognized as international and will either connect as a local call or return an error.

Is it better to use apps or international calling plans?

It depends on your needs. Apps are an excellent alternative but depend on a good internet connection. International plans require a SIM, but they offer more stable calls along with other communication services.

Which option is best for saving money?

A very convenient option to save money is an app like WhatsApp, since it works over an internet connection.

How can I dial an 800 number from the United States to Mexico?

800 numbers are toll-free within Mexico, but from the United States they do carry a cost. To dial, you must enter the exit code and the country code.

Another option is to look for that institution’s alternate number for international calls.

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Buying a house in the U.S. is a process that is not legally restricted for the immigrant population. However, it is more complicated for this group due to certain specific requirements requested.

According to a recent article, obtaining financing is more difficult for immigrants due to obstacles such as lack of credit history, immigration status, and the need to have an SSN or ITIN.

If you plan to live in the United States and believe you are far from meeting the necessary requirements to buy a house there, below we present the complete guide so you can acquire a property for the first time.

Is It Possible to Buy a House in the United States as a Foreigner?

Unlike several Latin American countries, in the USA it is possible to acquire a property without being a U.S. citizen, as long as a series of requirements are met to carry out the purchase process.

This process is completely legal and increasingly common, as it is possible with good financial preparation and the necessary documentation. According to Realtor, during 2024 more than 43,700 homes were acquired by immigrants. This confirms the viability of the transaction.

Although it is not necessary to have citizenship or permanent residence to buy a house, it is true that immigration status and the fulfillment of other requirements can influence the steps to access mortgage loans and other financing options.

Requirements to Buy a House in the United States

The first step in buying real estate in the United States is to gather the requested documentation and have the financial solvency needed to cover the price of the property.

Identity Documents

These are the essential documents you must gather before buying a house.

Passport

You must present your valid passport and visa as primary identifications that will serve to validate your identity.

Tax Identification Number

Generally, lenders request the SSN, but if you do not have one, it is also possible to present the ITIN.

Financial Preparation

If you have the price of the property in cash, it will be much easier to complete the purchase process. Otherwise, you must undertake the appropriate financial preparation to access financing programs suitable for you.

This is the step-by-step process we recommend you follow to ensure you can cover the installments of your first house in the United States.

Proof of Income

It is essential that you can prove stable income to obtain a mortgage, since lenders want to ensure that applicants are able to cover monthly installments and other payments associated with the purchase of a property.

Immigrants have the option of presenting documents issued inside and outside the country, but they must be translated and certified.

Employment Letters

An employment letter issued by the employer is a common way to prove income.

This document must include:

• Company name and contact details

• Applicant’s position

• Date of entry into the company

• Annual or hourly salary

• Signature and position of the issuer

Banking Account

The lender may also request bank statements from the last 3 months to verify steady income consistent with the declared salary. In addition, they evaluate the existence of overdrafts and the applicant’s savings capacity.

Funds Available for Down Payment and Closing

It is essential that you demonstrate solvency to cover the following payments.

• Down payment: ranges from 3% to 20% of the property value, depending on the type of loan

• Closing costs: notary fees, insurance, and loan fees

7 Steps to Buy a House in the United States

Step 1: Research the real estate market and define where you would like to buy

Before choosing a property, research the real estate market, the average price in each area, and access to basic services in the neighborhood of your interest. States like Texas are characterized by an 18% lower cost of living than the national average and a high presence of the immigrant community.

Below we show you a comparative table of the range of housing prices in different cities, according to Zillow.

Price table

Step 2: Calculate How Much You Can Spend and Set Your Budget

It is very important that you carry out an analysis of your payment capacity, according to your income and monthly expenses.

Calculate how much money you spend per month and whether you will be able to cover the corresponding installments with the remaining money, as well as the amount you have saved at the moment.

Step 3: Choose a Real Estate Agent with Experience in International Clients

A real estate agent with experience in international clients will be of great help in streamlining the process, as they know well the special requirements as well as the most common barriers faced by immigrants. In addition, the real estate agent can help you with negotiation and with comparing housing prices.

Step 4: Request a Mortgage Pre-Approval if You Plan to Finance the Purchase

It is not mandatory to request mortgage pre-approval, although it does offer you certain benefits, such as greater solidity when presenting an offer, in addition to showing you the amount the bank could lend you.

Step 5: Visit Properties and Make a Formal Offer for the One You Are Interested In

Once you find a property ideal for your lifestyle, your real estate agent must prepare a formal written offer, which can be accepted, rejected, or renegotiated by the owner.

Generally, a guarantee deposit is delivered to endorse the purchase commitment.

Step 6: Carry Out the Inspection and Professional Appraisal of the Property

The inspection is vital to detect structural problems that affect the value of the house and to carry out the official appraisal that will be confirmed by the bank.

Step 7: Sign the Documents and Make the Final Payment at Closing

On the long-awaited closing day, you must sign a series of documents and carry out the following procedures:

• Mortgage signing, if applicable

• Signing of the property transfer

• Transfer of down payment and closing costs

• Registration of deeds in your name

Welcome to your new home!

Discover How Much It Costs to Buy a House in the United States

One of the most common mistakes of first-time buyers is calculating long-term payments based on the listed price, without considering the additional costs of the U.S. real estate market, such as:

Additional Costs to Consider

• Property taxes

• Home insurance

• Closing costs

Practical Tips for a Safe Purchase

Buying a house is a very important decision, which is why we recommend taking the necessary time to research and review all the details of the transaction.

In addition, it is advisable to have a banking account with real-time notifications and support in your language. This will help you better manage your finances and verify your income.

Común Helps You Prepare to Buy Your House in the United States

As you can see, buying a home in the United States is completely viable for immigrants, as long as they have the correct information, the support of experienced professionals, and proper financial planning.

Opening a banking account brings you closer to fulfilling the American dream, since it allows you to safely receive your salary and verify your income in the country.

Open your account today at Común with a qualifying official ID from your country of origin, organize your finances, and take the first step toward your new home.

Having a bank account is an essential step for people arriving to work in the United States, since it makes it easier for them to manage their salaries and adapt to the country’s financial system.

This can be a complicated process, since in the United States there is a wide variety of financial institutions, such as traditional banks with hundreds of branches, digital banks, and credit unions.

Among the most well-known are Bank of America, Capital One, and Wells Fargo, which enjoy significant recognition in the country. However, it is not possible to name one as the best: this depends on the specific needs of users.

For example, immigrants in the United States look to prioritize ease of account opening, as well as the ability to send remittances to their loved ones.

In this article, we will explain which are the best banks in the U.S., their features, requirements, and everything you need to know before opening an account.

The 6 Best Banks in the United States in 2025

Below, we present a comparative table of the best banks in the U.S.

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How to Choose the Best Bank to Open an Account

If you are about to start your financial life in the United States, choosing a bank where you open an account is a very important decision. Each has its own requirements and benefits, so you should look for the one that best fits your expectations.

These are the most relevant criteria you should analyze before choosing the best option for you.

Accepted Identification

Many banks request the SSN (Social Security Number) to process a bank account, while others accept alternatives such as the ITIN or a passport.

Support and Availability

Although some banks do offer support in other language, like Spanish, not all of them do. Verify that the institution you choose can clearly answer your questions.

Cash Deposits and Withdrawals

If you frequently receive cash payments, it is important that your bank allows you to make cash deposits at branches near you and without fees.

Transfers and Remittances

Sending remittances is a crucial issue for immigrants, so you should review the fees for international money transfers. These are often more expensive in traditional banks due to intermediaries and exchange rates.

Digital Security

Verify that the bank has security measures in digital banking, as well as backing from official institutions such as the FDIC.

5 Digital Finance Platforms in the United States

Beyond traditional banks, you can also turn to digital alternatives, which tend to be more accessible.

Digital banks or financial platforms are institutions that operate online through mobile apps and websites. They do not depend on physical branches and tend to make processes easier in favor of financial inclusion.

There are financial platforms focused on meeting the needs of immigrants in the United States, as they address gaps and obstacles of traditional banks with flexible account-opening requirements, accessible fees for remittance sending, and ease of depositing cash.

Común

Advantages: focused on the needs of immigrants, support available in Spanish, and has accessible account-opening requirements.

Disadvantages: it does not have physical branches or an ATM network, but you will always be able to access your digital money from the palm of your hand, without time restrictions; you can also withdraw and make cash deposits at thousands of locations in the United States.

Ally

Advantages: 100% digital bank with High Interest Rates (APY) on savings accounts.

Disadvantages: it is not possible to make direct deposits.

Axos

Advantages: offers various types of accounts and attainable options for students and immigrants.

Disadvantages: limited support in Spanish.

Chime

Advantages: offers accounts with no monthly fees, ATM network, and payroll advance.

Disadvantages: difficulty in making cash deposits.

Discover

Advantages: offers credit cards with rewards, checking and savings accounts without monthly fees.

Disadvantages: few cash deposit options, and it is not focused on the needs of immigrant communities.

Común: A financial platform for immigrants in the U.S.

As you can see, there is a variety of financial institutions you can turn to, and access to a full range of services such as cash deposits, transfers, financial management, etc.

That is why you must be clear about what you are looking for in a U.S. bank account and how you could meet your needs.

Most traditional banks tend to have stricter requirements and higher operating costs. For this reason, many immigrants consider digital financial platforms as an alternative, since they are often more accessible and designed with services that address their needs.

Común is a fintech platform that can support you in starting your financial journey in the United States, offering benefits such as:

• Open your account with the qualified official identification from your country of origin

• Forget about hidden fees and minimum balances 

• Send money to your loved ones in Latin America for a fee starting at $2.99 USD (up to the applicable limits)

• Access a network of more than 88,000 locations for cash deposits and withdrawals

• Access Spanish-language support available 24 hours a day

• Get a Visa debit card

• Manage your finances from a comprehensive and easy-to-use mobile app

Open your account today and start sending money through Común’s mobile app.

Frequently Asked Questions

If you have more questions, check our FAQ section.

Which is the safest bank in the U.S.?

FDIC insurance is relevant to determine if a bank is safe. Traditional banks have this backing, as do digital banks like Revolut (through Sutton Bank) and fintech platforms such as Común.

Which bank charges fewer monthly fees for a bank account?

Many digital banks and fintech platforms, including Común, often offer competitive rates. This can be due to lower operating costs, since they do not maintain physical branches. However, fees and account features vary by provider.

One way to improve personal finances and optimize expenses is to apply modern, automated savings alternatives linked to daily purchases through various payment methods.

Los programas de recompensas con reembolso son una alternativa para que tu dinero rinda más, ya que ofrecen recompensas que te permiten obtener reembolsos en tus compras.

There are different ways to access these types of benefits: through automatic promotions from some credit cards, shopping platforms that reward users for shopping at their partner stores, and certain mobile applications that credit cashback for purchases like fuel.

Knowing and applying these strategies will help you improve your financial management and reduce your worries. Comun is the platform that helps you improve your financial relationship and make your life easier.

Below, we’ll explain how cashback reward works and share some tips to get the most out of it with the right financial platforms.

What is cashback and how does it work?

Cashback can be understood as a discount on your purchases. You earn cashback after buying a qualifying product or at a participating store.

Cashback appears in everyday purchases — for example, when you go to a café and pay with an eligible card, when you shop through an app that offers this benefit, or when you pay for gas with a cashback-enabled card.

Although the ultimate goal of cashback is to reduce part of the cost, it has some differences compared to traditional discounts.

Cashback Reward

Traditional discounts

Definition

Returns a percentage of your purchases after you make them.

Reduces a product’s price before purchase.

Advantages

• Generates passive savings, even with regular prices. Some programs combine other additional benefits.

• Immediate savings. 
• Available to all users, please note some might require registration.

Disadvantages

The cashback reward can take several days or weeks to be credited. Available only with participating cards or mobile apps.

• Availability depends on each store or seller. 
• Most discounts cannot be combined with other promotions.

The cashback reward varies depending on the financial institution or program offering it. To calculate it, use the following formula if cashback reward is by percentage:

Total Cashback Reward = (purchase amount) × (cashback percentage)

For example, if your debit or credit card offers 2% cashback and you spend $100, you get $2 back.

Here are the some of the ways to receive the cashback reward, depending on the program:

• Automatic deposit into the same account used.

• Balance accumulated in points until reaching a minimum withdrawal amount.

• As a credit valid for future purchases.

Benefits of cashback reward for your personal finances

Cashback reward is a very useful tool to make the most of every dollar spent, saving amounts that might seem small at first but make a difference later when buying essentials.

Therefore, cashback reward encourages financial education by promoting consistency and smart shopping habits.

Here are some practical advantages of cashback reward:

• You recover part of your spending: every time you make a purchase, you could earn some money back.

• Better expense control: generally, cashback reward providers offer a mobile app where you can view your expenses by category.

• Take advantage of offers without hurting your budget: cashback rewards you for making your usual purchases without falling into compulsive spending habits.

Remember that consistency is key when using cashback reward to ease future expenses such as gas, groceries, or medicine — and to increase your ability to save and send more money to your loved ones in your home country.

3 practical tips to use cashback reward wisely

Using cashback reward is itself a smart way to handle daily purchases. Keep these tips in mind to make the most of this benefit.

1. Make regular purchases like groceries, transport, or planned services

Use cashback reward only for purchases already included in your budget. This allows you to earn rewards from items you always buy, without falling into poor spending habits.

2. Avoid buying unnecessary things just to get cashback reward

The fact that a product offers a cashback reward, no matter how high, isn’t reason enough to buy it if you don’t really need it.

3. Track the money you get back each month

It’s advisable to track how much cashback you earned each month and ensure it’s credited back correctly, which helps you know exactly how much you’re saving and motivates you to maintain good financial habits.

You can use spreadsheets or cashback reward mobile apps that include financial management tools to help with this.

Move your money easily with Comun

In this article, we explained what cashback reward means, its benefits, how it works, and ways to use it wisely.

The habit of saving is essential, especially for immigrants living in the United States who seek to improve their quality of life and that of their families. While cashback reward helps optimize regular purchases, Comun simplifies financial management through a comprehensive platform.

Comun is the financial platform designed to ease financial management for immigrants in the United States.

Discover all the benefits Comun has for you!

• Send money from the United States to Latin America with clear and competitive fees, up to the applicable limits.

• You can open an account with a qualifying official identification from your home country.

• Access your financial history from an intuitive and friendly mobile app.

• Get a debit card to cover your daily expenses.

Remember that managing the savings you earn through cashback reward will allow you to support your family’s projects and goals.

Turn your cashback reward into more opportunities for you and your family.

Frequently Asked Questions (FAQ)

If you still have questions, check the section below.

Can I use cashback reward for my daily expenses?

Yes, cashback reward is designed to give you a percentage back from everyday purchases such as gas, groceries, and public transportation. However, it’s not recommended to use cashback reward as motivation to make unnecessary purchases.

Do I need a credit card to get cashback ?

Although credit cards are one of the most common ways to earn cashback reward, they are not required — there are other alternatives such as debit cards with cashback or digital accounts, as well as platforms like Rakuten, Ibotta, Upside, or Honey.

What is cashback on credit cards?

Cashback on credit cards is a way to earn a percentage of cashback for your purchases. Some financial institutions also offer bonuses or additional benefits. If you use a credit card, make sure to pay the full balance to avoid interest charges.

What is cashback on debit cards?

It’s a benefit that gives you a percentage of your purchases back directly to your debit card.

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The total cost may depend on three main factors: the transfer fee, the exchange rate used to convert USD to Guatemalan quetzales (GTQ), and any charges applied when the recipient receives the money. The total cost can vary from one transfer to another, depending on the provider and delivery method.

For many Guatemalans living in the United States, sending money back home is important. Some people support their families by covering everyday expenses or helping during emergencies. According to the World Bank, Guatemala is the second-largest recipient of remittances in the Latin America and Caribbean region, after Mexico. Remittances play a vital role in supporting rural communities in Guatemala, which receive over half of total flows.

Today, there are many ways to send money to Guatemala from the United States, including banks, cash pickup services, and apps and digital platforms. Comparing costs, delivery times, and exchange rates before sending can help your family receive more money overall.

How much money can you send to Guatemala?

The amount you can send to Guatemala may depend on the provider you choose, your account verification level, and the payment method used for the transfer.

In general, there is no single universal limit imposed on personal remittances from the United States. However, money transfer companies and financial institutions usually apply their own transfer limits as part of fraud prevention and regulatory compliance requirements.

For example:

• Some providers may limit new accounts to smaller daily or monthly transfers.
• Verified users may qualify for higher transfer limits.
• Cash-based transfers sometimes have different limits than bank transfers.
• Certain services may request additional identification for larger transactions.

Before sending money, it is recommended to review the provider’s limits, accepted identification documents, and delivery methods available in Guatemala.

What determines the real cost of sending money to Guatemala?

The real cost of sending money to Guatemala may depend on three main factors:

Transfer fee

The transfer fee is the amount charged to process the remittance.

Some services use a flat fee structure, while others may adjust the pricing depending on the amount sent, payment method, or delivery speed. Some service providers may also offer promotional pricing for first-time transfers.

Although low fees can help reduce costs, they may not always represent the lowest total transfer cost once exchange rates and other charges are considered.

Exchange rate spread (USD to GTQ)

Another important factor is the exchange rate used to convert U.S. dollars into Guatemalan quetzales.

Some providers may apply a margin (also known as a spread) on top of the market exchange rate. Even small differences in the USD to GTQ conversion rate can affect how many quetzales your family receives, especially on larger transfers.

Comparing the final amount received in GTQ may provide a more accurate picture of the total transfer cost.

Recipient charges or withdrawal costs

In some cases, the recipient may face additional costs when receiving the money. These depend on the provider and delivery method.

There could be charges related to ATM withdrawals, cash pickup locations, bank processing, or currency conversion. These costs may vary depending on the institution or pickup network used in Guatemala.

What is the best way to send money to Guatemala from the United States?

The best way depends on your context and priorities. Today, there are many ways to send money to Guatemala from the United States, with different service providers offering features such as faster delivery times, multiple delivery methods, or lower overall transfer costs depending on the type of transaction.

Traditional banks

Some people choose to send money through traditional bank wire transfers. This option is available for people who already use a U.S. bank account.

However, international bank transfers can sometimes involve higher fees, slower processing times, special considerations such as banks in the U.S. generally being closed for federal holidays or additional requirements such as SWIFT codes and recipient banking information.

Cash transfer agencies

Cash pickup services continue to play an important role for many families in Guatemala, especially for recipients who primarily manage their finances in cash or who may not have easy access to traditional banking services.

Companies such as Western Union, MoneyGram, and Ria Money Transfer can offer extensive pickup networks across Guatemala through local banks, convenience stores, supermarkets, and remittance partners.

This option can be convenient for recipients who prefer immediate access to cash, although some traditional cash transfer services may involve higher fees or exchange rates that are less favorable compared to other options.

Digital apps and platforms

Another option is using apps and digital platforms specialized in international transfers.

Services such as Común, Félix Pago, Ria Money Transfer, and MoneyGram offer options to send money directly from your phone, either through an app or even WhatsApp. These services often include multiple delivery options available in Guatemala.

While some of these service providers focus mainly on remittances, others may also include features such as debit cards, mobile banking access, or account management tools. For example, Común (https://www.comun.app) offers a debit card that accepts more than 100 Latin American IDs for account verification, it also offers the option to send money on the app or using WhatsApp, and offers cash pickup options in Guatemala.

Comparing services for sending money to Guatemala

There are services available for sending money to Guatemala, but the fees, exchange rates, transfer speeds, and delivery methods can vary depending on the provider and transfer type. This table was created to provide a visual aid for comparing 5 popular remittance service providers in the United States to Guatemala.

The total amount received in GTQ is subject to change throughout the day due to exchange rate fluctuations, provider fees, and delivery methods.

To compare real-time transfer costs and exchange rates, you can use tools such as Común Compara (https://www.comun.app/compara) designed to help you have more clarity on remittance costs. If applicable, you may see a "Primer envío" toggle that reflects promotional pricing for eligible first transfers.

How does the recipient receive money in Guatemala?

It depends on the provider selected, as recipients in Guatemala can receive money through different delivery methods.

Bank deposit

Some service providers offer direct deposits into Guatemalan bank accounts in quetzales. The delivery speed can vary depending on the receiving bank and transfer verification process.

Cash pickup

Depending on the provider and the recipient's location, they can collect money from local banks, remittance agencies, supermarkets, or retail stores.

To receive the money, recipients often require a valid identification document and the transfer reference number.

Delivery times

Transfer times can vary depending on the provider, payment method, verification requirements, holidays, and delivery option selected.

Some digital transfers can arrive within minutes, while bank transfers or certain cash pickup options could take longer.

How can I send money to Guatemala with Común?

With Común, people can send money to Guatemala directly from the mobile app. To send money, you can follow the steps:

• Open your Común mobile app.
• Select "Send a Remittance."
• Choose or register the recipient.
• Enter the recipient's information, including bank details if needed.
• After registering the recipient, enter the amount you want to send.
• Review the exchange rate, transfer fee, and delivery method.
• Confirm the transaction.
• You can check the transfer status in your Común mobile app by clicking on the transaction.

Transfer fees start at 2.99 USD per transaction, up to applicable limits.

Why choose Común to send money to Guatemala?

Común’s vision is to become the leading financial platform for immigrants in the U.S. Therefore, it can include elements that are helpful for people sending money to Guatemala from the United States.

Some of the services include:

• Acceptance of more than 100 Latin American IDs for verification.
• Spanish-language app experience.
• Ability to send money directly from the app or WhatsApp.
• Multiple delivery methods available in Guatemala.

As with any financial service, transfer costs, delivery speeds, and availability may vary depending on the transaction details. You can learn more about Común on our website (https://www.comun.app/about-us) or in the app (https://www.comun.app/).

FAQ

How much does it cost to send money to Guatemala?

The total cost may depend on the provider, transfer fee, exchange rate, delivery method, and whether the recipient faces additional charges.

How long does it take for money to arrive in Guatemala?

Transfer times can vary depending on the provider and delivery method selected. Some digital transfers may arrive within minutes, while others could take several business days.

What is the best app to send money to Guatemala?

The best app may depend on what matters most to you, whether that's lower fees, exchange rates, delivery speed, or cash pickup availability.

Do I need an SSN to send money to Guatemala?

Some providers may require an SSN, while others may also accept an ITIN or alternative identification documents depending on their verification policies. It is important to check each service provider’s verification requirements.

How much money can you send to Guatemala from the United States?

Transfer limits may vary depending on the provider, payment method, and verification level.

Where can my family receive money in Guatemala?

Depending on the provider, recipients may receive money through bank deposits, cash pickup locations, mobile wallets, or other delivery methods available in Guatemala.

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Immigration procedures in the United States are often exhausting and confusing because of the number of requirements and the associated wait times.

You don’t have to feel alone during these processes: you can rely on a recommendation letter, which gathers family, community, or workplace support from people who truly trust your integrity and are willing to offer genuine backing that could bear on USCIS’s final decision.

Below is a user-friendly, practical guide on how to write an immigration recommendation letter, what it should include, mistakes to avoid, sample letters, and tips to convey credibility and improve your chances in a visa or Green Card process.

What is an immigration recommendation letter and why it matters

A recommendation letter is a personal document that supports U.S. immigration processes and is valued by USCIS. It serves as testimonial evidence of the applicant’s moral character, work ethic, and community contribution.

This supporting letter may be requested to complement documentation for various proceedings:

Permanent residence

Applicants commonly must show “good moral character,” employment stability, and community ties.

Asylum cases

The letter helps reinforce the applicant’s credibility and show they have support in the United States as a contributing community member.

Work visas such as EB-2 NIW

Professionals or researchers often need a recommendation letter from expert peers to substantiate their track record and expertise.

Naturalization

Recommendation letters are not always requested, but they can support evidence of the applicant’s good conduct.

Don’t confuse this with an employment or academic letter; the purpose of an immigration recommendation letter is to attest to the applicant’s good behavior and moral character.

Who can write an immigration recommendation letter?

An immigration recommendation letter should be written by someone with a genuine, close relationship to the applicant who can attest to their positive impact—through family, social, or workplace ties.

These are the main profiles you can ask for a recommendation letter:

Family members

They can testify to the applicant’s role in the family and commitment to loved ones.

Close friends

A close friend can focus on qualities like loyalty, honesty, and trustworthiness to emphasize the applicant’s human side.

Employers or colleagues

They provide key testimony of the applicant’s work ethic and professional responsibility.

Community or religious leaders

These individuals can speak to the applicant’s community involvement and positive impact.

Keep in mind that what matters most is not the recommender’s title, but their sincerity and credibility in vouching for the applicant’s reputation.

Steps and structure for writing an immigration recommendation letter

Although an immigration recommendation letter focuses on the applicant’s ethics and moral character, it is still a document evaluated for order and formality by U.S. authorities.

For that reason, be sure to include the following details.

Header and formal salutation

Include the applicant’s full name, address, date, and a formal salutation to USCIS or the relevant authority.

Sender’s introduction

The sender should state their full name and then explain their relationship to the applicant, how long they’ve known them, and the letter’s purpose.

Body of the letter

This is the most important part and should reflect aspects such as:

• Values: honesty, responsibility, solidarity, etc.

• Community involvement: volunteering, neighborhood activities, or initiatives to address local issues.

• Work ethic: punctuality, discipline, professional attitude, commitment, responsibility, and the applicant’s achievements, etc.

Include concrete examples to reinforce credibility, such as: “Alicia Martínez is known in the community as someone who looks out for others’ well-being, like the times she has actively taken part in trash-collection programs and efforts to help homeless children.”

Closing and signature

The sender should reaffirm support for the applicant and be open to being contacted to clarify any point, so contact details are necessary.

At the end, they should include their name and handwritten signature.

Sample immigration recommendation letter

Below is a reference letter template to make drafting your document easier.

Sender’s full name

Address

Phone number

Email

Date

To the attention of U.S. Citizenship and Immigration Services (USCIS):

My name is [Sender’s name], and I have known [Applicant’s name] for [number of years] through our professional relationship at [describe job title and company]. I am honored to provide my testimony in support of their U.S. immigration process.

Over the time I have known them, I have observed qualities such as punctuality in reporting to work and professionalism toward both colleagues and clients.

I am confident that [the applicant] will be a valuable member of U.S. society because of their human values and professional capabilities.

I remain at your disposal and include my contact information in case any questions arise.

[Signature][Full name]

You can use this example as a base, but you should adapt it to the relationship between you and the recommender and add any additional information to convey authenticity and sincerity. Be sure to include the introduction, qualities, examples, and a formal closing.

Común, your financial ally in the United States

Here we’ve shown what an immigration support letter is and how to write one in Spanish, who can write it, its structure, and a practical example.

The main objective of a recommendation letter is to support you in U.S. immigration procedures; likewise, Común supports your financial life upon arrival in the country.

Discover the benefits of Común!

• Open your account easily with qualifying official ID from your country of origin.

• Mobile app in Spanish and English, designed for immigrants, with intuitive, transparent processes.

• Remittances to Latin America with clear, competitive fees, without complicated processes

Común is the financial service designed for immigrant communities in the United States. Open your account today and discover the ideal support for your finances!

Frequently Asked Questions (FAQ)

If you still have questions, see the section below:

How many recommendation letters do I need for immigration?

There is no specific number. A single well-written letter may be sufficient. For extraordinary-ability visas or National Interest Waivers (NIW), more than four may be required to support the applicant’s professional record.

What if I don’t have anyone to write my immigration letter?

You can ask an immigration attorney to prepare a statement explaining why no one is available to provide a letter.

Is it acceptable to submit a recommendation letter in Spanish?

Ideally, submit the letter in English or include a certified translation to avoid issues during the visa application.

Alien Registration Number or A-Number: Everything you need to know if you’re in the United States

Immigrants living in the United States should become familiar with several terms and procedures to ensure their long-term stay in the country.

One way to compile all the information related to your immigration process is through the A-Number or Alien Registration Number. This identifier is assigned by the Department of Homeland Security (DHS) to foreign nationals residing in the country.

It’s very important to know this information, as it serves as the identification number for your immigration file.

In this article, we’ll explain what the Alien Registration Number is, what it’s used for, and why it’s so important for immigration procedures.

What is the Alien Registration Number (A-Number) and what is it for?

The first step to identifying an A-Number is knowing that it always begins with the letter “A” and contains 8 or 9 digits.

The main function of this number is to allow USCIS and other agencies to quickly track immigration cases and applications related to each person.

Here are some examples of when the A-Number is used:

• To track your permanent residence (Green Card) application.

• When you apply for a work permit (EAD).

• If you apply for an adjustment of status, your A-Number will be used to link your case file.

Where can you find the Alien Registration Number, and who receives it?

To locate your A-Number, you can check several official documents issued by USCIS or DHS, such as:

• Green Card

• Employment Authorization Document (EAD)

• USCIS notices

• Immigration court orders

Do you know the difference between an ITIN and an SSN? This article explains everything you need to know.

How to identify the A-Number

Below we break down how the A-Number appears on various official documents.

Document

Location

Permanent Resident Card

On the front, next to “USCIS#” or “A#.”

Work Permit (EAD) 

On the front

USCIS Notices

In the upper corner or near the applicant’s name

Immigration court documents

At the top of the document.

This is a unique number assigned only to individuals with formal and permanent files in U.S. immigration agencies, such as:

• Permanent residents (Green Card holders).

• Refugees or asylees.

• Adjustment of status or work permit applicants.

• Individuals with open cases before immigration court.

On the other hand, temporary visitors such as tourists, students, or non-immigrant visa holders do not receive an A-Number since their cases do not require a permanent immigration file.

Do you already have an ITIN in the United States? This article explains all the benefits of this identifier.

Why is the Alien Registration Number important in immigration procedures?

The A-Number is a central identifier used in multiple immigration procedures needed to regularize your status in the country.

Here are the most common uses of the A-Number in immigration processes.

Tracking immigration cases (USCIS Case Status)

If you want to track the status of your pending applications, such as permanent residence, work permit, or adjustment of status, you need to enter your A-Number in the USCIS Case Status system.

This way, you can know exactly which stage your case is in and stay informed of updates to ensure your process stays on track.

Updating personal information

It’s essential to keep your immigration records updated. If you change your address, phone number, or legal name, your A-Number will help you update your information.

This helps ensure you receive official notifications and avoid delays in important procedures.

Avoiding mistakes in immigration processes

Since the A-Number functions as a unique identifier, it also helps avoid confusion between applicants with the same or similar names.

Be sure to use your A-Number correctly when filling out forms or official documents so that all your information stays under the same file and saves time when searching for a document or specific information.

In short, this number helps simplify the immigration process for immigrants and provides a sense of security and control during procedures that can often cause stress and uncertainty.

What to do if you don’t have or don’t remember your A-Number

If you don’t have an A-Number, remember that USCIS assigns one once you start an immigration process in the United States. If you already have one but can’t remember it, follow these tips to locate it.

• Check your official documents, such as your Green Card, work permit, or any forms submitted to USCIS.

• Log in to your USCIS online account and check the “manage your case” section.

• Call the USCIS Contact Center at 1-800-375-5283, explain that you can’t find your A-Number, and ask for assistance locating it.

Avoid using a fake A-Number, as this could cause problems with immigration authorities.

Organize your immigration life while managing your finances with Comun

As you can see, the A-Number is essential to staying organized during immigration procedures. It helps keep your documents together in one file, making them easier to locate and reducing the risk of delays caused by mistakes.

Another important aspect of immigrant life in the U.S. is having the right tools to keep personal finances organized.

Meet Comun, the platform designed to help immigrants manage their finances with ease.

Here are some of the benefits Comun offers:

• Open an account with a qualifying official identification from your home country.

• Send money to several countries with clear and competitive fees, up to the applicable limits.

• Access support in both Spanish and English.

Want to discover a truly fair and accessible financial service? Open your Comun account today!

Just as your A-Number helps you keep your immigration documents organized, Comun helps you maintain your financial stability in the United States.

Frequently Asked Questions (FAQ)

If you still have questions, check out our FAQ section.

What is the USCIS number? Is it the same as the A-Number?

The USCIS number appears on your permanent resident card or work permit. It’s actually the same identifier as your A-Number, which appears on these documents preceded by “USCIS#.”

What is the Alien Number?

The Alien Registration Number is the official name for the A-Number assigned by DHS or USCIS to individuals who are not U.S. citizens, allowing them to track their immigration process through a unique file.

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How much does it cost to send money to Mexico from the United States? A 2026 guide

In most cases, the total cost depends on three factors: the transfer fee, the exchange rate, and any charges applied to the recipient of the money. The truth is that the final cost can range from a few dollars to something more significant as it is impacted by the service fee, delivery method, and speed.

Remittances have become so important to the Mexican economy that Mexico remains the world's second-largest recipient of remittances, behind only India. According to BBVA Research, Mexico received $61.8 billion USD in remittances in 2025, representing 3.4% of the country's GDP. Today, there are dozens of apps and money transfer services available for sending money from the United States to Mexico. Some focus on speed, others on cash pickup access, and some prioritize lower overall costs.

In this guide, we'll break down what actually affects the cost of a transfer, compare popular services, and explain how to find the option that works best for you and your family.

How much money can I send to Mexico?

One very important aspect to consider is the amount allowed by money transfer apps, as well as any restrictions included in their terms and conditions.

In general, there is no legal limit imposed by the United States government, but each platform has its own standards and regulations that determine transfer limits and guidelines for international money transfers.

For example, these are some of well known providers that offer money transfers to Mexico and their respective limits:

• Western Union: up to 5,000 USD per transaction.
• MoneyGram: up to 10,000 USD per transaction.
• Xoom: Level 1 is limited to $2,999 per day while the third level allows up to $50,000 per day.

If you are looking for a straightforward way to send money to Mexico, Común can be an excellent alternative. New users can enjoy the first money transfer free and then pay a fee starting at 2.99 USD per transfer, up to applicable limits.

What is the best way to send money from the United States to Mexico?

There are several ways to send money from the United States to Mexico, whether through traditional banks or specialized international money transfer services. These are the main options to do it:

Bank-to-Bank transfers

One of the most common ways to send money is through wire transfers from one traditional bank to another. The advantage of this method is that it can be secure because it is backed by official financial institutions. However, transfers can take longer and involve higher fees.

To send funds this way, you must have a U.S. bank account and use the recipient's SWIFT code.

The transfer cost depends on the receiving bank in Mexico. For example:

• BBVA charges approximately $30 USD + VAT to receive an incoming international transfer.
• Citibanamex estimates suggest around $15–20 USD + VAT for incoming transfers, but confirming directly with the bank is recommended.

These fees apply regardless of the amount sent, therefore it is important to confirm the fees with each bank.

Cash transfers

Another option, which may be more accessible for people without a bank account, is sending cash that can be picked up at different locations across Mexico.

To send cash, it is common to visit a physical location of the provider that offers this service, such as a Western Union office. Once there, you pay the amount you want to send plus the assigned fee. To collect the funds, your family members must present a valid government ID at one of the participating locations, such as Oxxo, Banco Azteca, Walmart, or others. However, many service providers such as Western Union also have digital offers.

Although this can be a convenient alternative for people who mainly manage cash, it may also come with potential drawbacks, such as fees that vary depending on the amount sent and exchange rates that might be less competitive compared to some digital transfer services.

Apps and digital platforms

Another option for sending money to Mexico is through apps and digital platforms that specialize in international money transfers, such as Wise, Félix Pago, Ria Money Transfer, and Común. Many of these services are available on both iOS and Android and may offer lower costs compared to some cash transfers or traditional bank wires, depending on the provider and delivery method. Some platforms focus mainly on money transfers, while others may also include additional financial features, such as a debit card or access to a U.S. bank account.

To access these services, you must create an account on the provider's website or app. In addition, some apps require identity verification using personal information such as your SSN (Social Security Number) or ITIN.

You can send money directly through the provider's app or, in some cases, even through WhatsApp, and choose the preferred delivery method. Some services also offer cash pickup options for recipients. For example, Común accepts more than 100 Latin American IDs for account verification, it allows you to send money through the app or via WhatsApp, and offers cash pickup options across Mexico.

Before choosing an app to send money to Mexico, we recommend comparing the most popular options and evaluating which one best fits your needs and those of your family.

Five popular mobile apps for sending money to Mexico from the United States

There are many apps available for sending money from the United States to Mexico, but costs, delivery speeds, and exchange rates can vary depending on the provider and transfer method. Comparing multiple options can help you find the service that best fits your needs.

The amount received in MXN for every 1,000 USD can change throughout the day due to fluctuations in exchange rates, provider fees, and delivery methods. The rates shown here are for illustrative purposes only and may not reflect the exact amount available at the time of your transfer. Before sending money, it may be helpful to compare the current exchange rate and total transfer cost across providers. Común's comparison tool can help you check and compare available rates in real time.

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What determines the real cost of sending money to Mexico?

When comparing money transfer services, many people focus only on the advertised transfer fee. But the real cost of sending money to Mexico usually depends on three different factors:

• The transfer fee.
• The exchange rate spread.
• Charges applied to the recipient.

Understanding these costs can help you compare services more accurately and avoid situations where your family receives less money than expected.

Transfer Fee

The transfer fee is the most visible cost. This is the amount the provider charges to process the transaction.

Some services charge a flat fee per transfer, while others adjust the fee depending on the amount sent, the payment method, or how quickly you want the money delivered. In some cases, companies may offer promotional pricing or even a free first transfer for eligible users.

Although low fees can help reduce costs, they may not always result in the lowest overall transfer cost once exchange rates and other charges are taken into account.

Exchange rate spread

The exchange rate spread is one of the most important and often least visible parts of the total cost.

Some service providers do not use the exact market exchange rate you find on Google or financial websites. Instead, they add a margin, also known as a "spread," when converting USD to MXN.

This means that even a small difference in the exchange rate can significantly reduce the amount your recipient receives in pesos, especially on larger transfers.

A service with a slightly higher transfer fee but a more competitive exchange rate may actually deliver more money to your family in Mexico.

Recipient charges or withdrawal costs

In some cases, additional costs may appear after the transfer is sent. Depending on the provider and delivery method, the recipient could face charges for cash pickup, ATM withdrawals, bank processing, or currency conversion. Some banks and pickup locations may also apply their own service fees.

These extra costs are important because they directly affect the final amount your recipient can actually use.

Compare the full cost

The best way to compare money transfer services is to look at the total outcome: how much you pay, how much your recipient receives, and how long the transfer takes.

If possible, it is recommended that before sending money, you review the transfer fee, compare the exchange rate, and check whether there are any recipient-side charges. Small differences across these three factors can add up quickly over time.

To compare real-time transfer costs, exchange rates, and delivery options, you can use tools like Común's compara before making your transfer.

How can I send money to Mexico with Común?

With Común you can send money to your family and friends in Mexico directly from Común's mobile app without leaving your home.

You can follow these steps:

• Open your Común mobile app.
• On the main page, select "Send a Remittance."
• Select the recipient you want to send the international transfer to.
• You can register a recipient using their banking details, including full name, bank name, and phone number.
• After registering the recipient, enter the amount you want to send and review the transaction costs.
• Confirm the details and select "Confirm International Transfer."
• The recipient should receive the money within minutes. If you select a store pickup, the person can collect the money about 30 minutes after confirming the transaction.
• You can check the transfer status in your Común mobile app by clicking on the transaction.

Transfer fees start at 2.99 USD per transaction, up to applicable limits.

Send money to Mexico easily and securely

Today, there are more options than ever for sending money from the United States to Mexico. Whether you prefer the familiarity of a traditional bank, the convenience of cash pickup, or the flexibility of a digital platform, the right choice will depend on your own situation.

Comparing fees, exchange rates, delivery methods, and transfer times may help you find an option that better fits your needs and the way your family prefers to receive money.

With Común you can open an account using more than 100 Latin American IDs, send money from the comfort of your phone and access multiple delivery methods across Mexico.

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